JS

JUSTIN SPURLOCK

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(297 reviews)
86

FM
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Francisco M.
Lutz, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
No problems. Friendly reliable service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/29/2019 08:06 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MM
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Marion M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
I wish it was as easy to buy a car as it is to have it serviced. Appointments easy to make & service personnel friendly & informative . This department knows how to give good customer
Service .
I only wish That waiting room would be more attractive . It is seedy & even stains on one wall in
Middle next to a table .
If I went there more often , I might rethink my choice of dealerships . Marion M.


Also not comfortable . Really needs a remodeling.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/27/2019 01:51 PM

 We thank you for taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.
 
Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

KP
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Karin P.
Green Cove Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people!
Everyone at this dealership is fantastic! Great people and excellent service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/27/2019 06:37 AM

 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations. 
 
Happy Thanksgiving from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Tires and aligment
Fast and efficient. Thank you
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/22/2019 04:30 AM

We thank you for sharing your service experience with us and the 5 star rating.  We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the 
#1 Hyundai Customer Satisfaction Service Center. 
Employees worked with

JV
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Joseph V.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai oil change vist
Every time I come in for my car the Service Dept
Is always on top of everything. All personnel are
always pleasant and professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/11/2019 05:47 AM


 We greatly appreciate you taking the time to share your service experience with us and the kind words. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BW
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Boyd W.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
We have been coming here for the past 4 years. Bought our car here. Everyone is so helpful and the service is good every time we come.
Thank you!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/08/2019 05:30 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
verified customerVerified Customer
Category: Service
Service Appointment
I was appreciative of the attention from the service agent provided and follow through subsequently
Recommended
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
routine oil change
good job
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/16/2019 09:37 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CC
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Carol C.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kona oil change
My second oil change, was done in time of my appointment. Waiting area is comfortable. My car received a complimentary wash. Everyone of the workers were polite, and helpful. Very professional.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/26/2019 12:15 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MD
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Mary D.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good experience
Good experience
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/24/2019 01:00 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JP
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Jimmie P.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/13/2019 05:41 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
5 star
Fantastic warranty, people, and service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/30/2019 12:55 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SS
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Sandra S.
Elkton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
happy
As always service was great and cookies are still the best.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2019 11:54 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

RM
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Richard M.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealer
Have been very happy with this dealer for the past 15years
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/27/2019 12:16 PM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LO
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Lisa O.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My favorite car dealership
I just took my new Hyundai in for it's first oil change (also my 3rd vehicle purchase from the dealership) and everything was perfect as usual. I'm able to sit here comfortably and work on my laptop while I wait and sip on a complimentary beverage. Very relaxing atmosphere and great staff. I will not take my car anywhere else for service no matter how large or small!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2019 09:08 AM


 We greatly appreciate you taking the time to share your service experience with us and continued loyalty to Hyundai of St Augustine. Congratulations on your new Elantra.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BF
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Betsy F.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to make an appointment. Staff courteous and professional.
Excellent service in a warm professional environment.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2019 06:18 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

LC
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Lilli C.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
It's always easy to get an appointment for regular service on my car - usually in 1-2 days. The oil was changed and the car inspected in less than an hour. I received a detailed printout of the work that was performed and any issues that may need attention. The price is reasonable and they always clean my car for free!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2019 05:45 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

IK
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Ian K.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and friendly
Excellent service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2019 11:46 AM

 Thank you for taking the time to share your service experience with us and the 5  star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

SL
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Sabrena L.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept
Joe,the service manager has always been wonderful to me and my parents as well as we all have been hyundia owners for years and Joe has always helped is and very accomdating. Very thankful for all good hard work and kindness through the years.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/19/2019 05:15 AM

Thank you for sharing your service experience with us and the 
5 star rating.
We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping to make us the 
#1 Hyundai Customer Satisfaction Service Center
Employees worked with

JW
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Joseph W.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good all around service.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 08/16/2019 12:52 PM

Thank you for shariong your service experience with us  and for 
the 5 star rating.
We are committed to exceeding you expectations.

Thank you to all of our wonderful guests for helping make us the
#1 Hyundai Customer Satisfaction Service Center.
Employees worked with
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