KH

KEVIN J HEERSPINK

Service Advisor
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

JP
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Jesse P.
Sedro Woolley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great team
The team werw friendly and it was done faster then expected
Recommended

JM
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John M.
Lynden, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2021
verified customerVerified Customer
Category: Service
Kevin is the best!
I'm glad I got an opportunity to rescore my survey. If I had known that my rating reflected poorly on Kevin, I never would have given such a low score. I have to say, though, that my very, very low opinion of your service reservation site and the call center staff has not changed. No customer should ever have to waste a full day trying to book their car into service. It's exceptionally poor customer service!
Recommended

RS
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Renee S.
Bellingham, WA
2020 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and friendly
Although it was only an oil change the personal were friendly, and efficient. The oil change was done, fluid levels topped off the waiting time was minimal. I waited in the lounge because I knew I wouldn't have to wait that long.
Recommended

Verified Customer
Bow, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient
Super friendly and they always make it so easy for me! Love that I’m in and out! Always a great experience.
Recommended

RK
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Ronald K.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1
1
Recommended

JB
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John B.
Nooksack, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
The Service Representative. Honest and thoughtful
I trust the services provided and the recommendations of the service representative.
Recommended

Verified Customer
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Perfect Service
Perfect service
Recommended

RM
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Richard M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Kevin in Hyundai service
This guy really knows how to treat his customers
Recommended

MS
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Meva S.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
60,000 mile service
Friendly, courteous, and enjoy their job
Recommended

BE
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Barbara E.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional service
I own a 2016 Genesis and am delighted Rairdon's can service it so I don't have to drive to Everett, WA. The people at Rairdon's are wonderful and friendly, it's easy to make an appointment with them, and they are very good at communicating.
My vehicle is in perfect condition thanks to Rairdon's periodic maintenance which requires nothing out of the ordinary. But I appreciate the fact that they check all major systems each time I bring the car in and it's such a superior brand that so far nothing has gone haywire. This is reassuring. All I can say is that periodic maintenance is made very easy and pleasant by Rairdon's. They are a great outfit.
Recommended

DS
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Dan S.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing Service
Phoned in and got my Genesis that same day for an oil change. Kevin in service was great to work with!!!
Recommended

LM
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Lyle M.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional salesman, Tanner
Tanner was very helpful in making sure we were taken care of.
Recommended

TF
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Tracy F.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Respectful of women
I am a woman and whenever I have been at Rairdon‘s, all the workers treat me with respect and actually listen to what I have to say. I don’t get the typical male responses of belittling or demeaning me because I am female. It’s really refreshing and their work is outstanding!
Recommended

BB
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Bruce B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees
Employees are professional and pleasant.
Service was completed as requested and in a timely manner
Recommended

SB
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Sandra B.
Lynden, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customerVerified Customer
Category: Service
Great service
Very professional
Recommended

JM
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Jeffrey M.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Over the phone help when I needed it.
Called the dealer for questions and got answers. It took them a few minutes to get my the Wright personal but all ended well
Avoiding a towing charge
Recommended

SS
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Steven S.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
We love Rairdon's
This is the third Hyundai we have purchased and serviced here. Kevin is an awesome individual. He is excellent at running the service dept and we can and have relied on him for in person service and service over the phone when necessary to troubleshoot a problem.
Recommended

MB
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Michael B.
Bellingham, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customerVerified Customer
Category: Service
Friendly
Personel were very helpful.
Thank you !
Recommended

DB
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Denice B.
Custer, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and people.
Excellent service and facility.
Recommended

KP
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Kathryn P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe Repair on 11/09/2020
Was very unhappy to have to spend almost $700.00 on a repair on a vehicle with less than 41,000 miles. Seems like premature wear.
Recommended
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