KH

KEVIN J HEERSPINK

Service Advisor
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

KW
gravatar
Kit W.
Bellingham, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
same as always
Its okay
Recommended

PD
gravatar
Pamela D.
Everson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Easy to get in and out of
Fast and easy
Recommended

JM
gravatar
Jean M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Kevin always provide friendly service.
Recommended

PR
gravatar
Patricia R.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and courteous
Fast and to the point of what the car needed. And future maintenance checklist. And fresh coffee.
Recommended

MB
gravatar
Mark B.
Bellingham, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Personal Service and Attention!
The service department at Rairdon's did a great job of diagnosing and repairing our vehicle. I would highly recommend them if your Hyundai needs repair work performed...and I don't often say this about a dealership's service department!
Recommended

PC
gravatar
Paul C.
Sedro Woolley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
The customer service at the service department of this Hyundai dealership is prompt, friendly and professional. I especially appreciate the shuttle service!
Recommended

JA
gravatar
Jessie A.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people that work there
Wonderful!
Recommended

DG
gravatar
David G.
Deming, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
Friendliness, professional service, timely service, straight forward info, kind service! I love Kevin!
Recommended

PP
gravatar
Peter P.
Mount Vernon, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
Excellent sales and service. Good people
Recommended

JB
gravatar
John B.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service and Excellent Value
I had a coupon for an oil change and filter plus a multi-point inspection. The service was done while we waited. It was done in a reasonable amount of time and they even rotated my tires for free.

Their coffee machine was recently upgraded and all kinds of hot drinks, including coffee, espresso and hot chocolate, are available while you relax in the waiting room.
Recommended

JG
gravatar
John G.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
dealership
Responsive
Recommended

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Great service
Recommended

JM
gravatar
Jean M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good service
Recommended

Verified Customer
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service.
Always friendly and good service.
Recommended

KT
gravatar
Kevin T.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Great eople
Recommended

JG
gravatar
Jenny G.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They make everything so EASY! They are FANTASTIC!!
This is the second time I have had service at Rairdon's of Bellingham and I cant say enough about how wonderful they are. Fast, helpful and kind!!!! I will never go anywhere else!!
Recommended

CO
gravatar
Catherine O.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service, bad website
FYI, Your rating system needs work. It is not user-friendly. To answer the first question,
there was no multiple choice and no way to know whether to use a star system, a percentage
Or some other way to communicate. I was anxious to comment on the excellent service by
Kevin Heerenspier and the shuttle driver (Dan? Doug?), but it took two tries to figure how to
do it. If I hadn't been so impressed by them, I'd have given up.
Recommended

SH
gravatar
Sabrina H.
Plano, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kevin and Gary
I say without any hesitation that I have never been treated as well as I have been by Kevin and the service staff at Rairdon's Hyundai. Kevin explains everything in detail, is always very courteous and cheerful and quick to answer any question I might have. The prices of any maintenance seem remarkably good. The shuttle service back and forth to work is much appreciated as well... I have a new friend in Gary, the shuttle driver. They treat me like a very valued customer... and I appreciate that. I'll be buying from Rairdon's Hyundai when we next need a vehicle! -Sabrina H
Recommended

DG
gravatar
David G.
Deming, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Kevinprovides excellent and reliable service! Is friendly and polite at all times, he's a great asset.
Recommended

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
A very good experience
All around a good experience. No complaints
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.