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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / KELLY LARA
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KELLY LARA

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(155 reviews)
73

Reviews of KELLY LARA

SB
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Susan B.
Phoenix, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service at a friendly facility
Everything went smoothly at our recent well-car visit to Earnhardt. We were greeted immediately, our car was serviced promptly, and it was returned clean and sparkly. Thanks, Earnhardt.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:44 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
MK
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Marjorie K.
Phoenix, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Earnhardt has great customer service
The customer service is very good!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:45 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
AA
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Ayman A.
Scottsdale, AZ
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
verified customer Verified Customer
Category: Service
Customer service is a # 1 priority
Customer service is very important to me, that's why I love their approach to get everything corrected.
I want to thank Nazy for her follow up.
Recommended
Employees worked with
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KELLY LARA
Verified Customer
Phoenix, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service - Thank you.
The best … Everyone at dealership is kind, professional and fair. Thanks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/31/2021 09:54 AM

Thank you for the fantastic review and recommendation.

We are so happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
ES
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Emily S.
Glendale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
I worked with Kelly on getting the paint on my vehicle repaired, as well as a new tire for my blow out one and a new battery. She was fantastic. Called and texted me with updates as my repairs progressed. She arranged for a rental vehicle for me, and made the whole process easy and pain free. I knew exactly what I was getting and what it would cost me. I highly recommend her and this location for repairs and service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/01/2021 08:30 AM

Thank you for the wonderful review and recommendation for Kelly Lara your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
BE
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Bruce E.
Scottsdale, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
I felt taken care of. They did what they said they will do.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/03/2021 07:43 AM

Thank you Bruce for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
WG
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Wallace G.
Scottsdale, AZ
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Kelly Lara, service consultant, is totally professional and always has things scheduled and ready on time. She is a real asset to your dealership.
Very pleased and always satisfied with work and service. Thanks, Wally George
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2021 08:46 AM

Thank you Wallace for the wonderful review and recommendation for Kelly Lara your advisor.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
DB
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Dawn B.
Chandler, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great customer service
We've always had amazing customer service and care.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2021 08:43 AM

Thank you Dawn for the wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
NK
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Norma K.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
KELLY, OUR SERVICE WRITTER!!!!
The fact that Micael the service manager always has the customers BACK!!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2021 08:43 AM

Thank you Norma (and Cedric).

It has been our absolute pleasure to be your Genesis dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Scottsdale, AZ
2020 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021
verified customer Verified Customer
Category: Service
Customer service their #1 priority!
Ricardo went above and beyond of taking care of my concerns. I will be returning there for my next needed service.
Recommended
Employees worked with
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KELLY LARA
PK
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Padmakar K.
Scottsdale, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best Hyundai Dealership
Will never purchase any other Brand
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/14/2021 08:40 AM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
RS
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Rose S.
Cave Creek, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Prompt, friendly service
I enjoy my Hyundai Santa Fe so much, and the service I get is very friendly, I recommended to a friend, she purchased a Hyundai and is recommending to her friends
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/23/2021 09:26 AM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
JM
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James M.
Goodyear, AZ
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
I was really impressed by Kelly who was assisting me in my vehicle maintenance. She kept me updated at all times and was very knowledgeable. Her customer service skills are off the chart and friendly demeanor along with making you feel like an important customer was very impressive. I will always bring my vehicle along with telling my friends of the very enjoyable service that is given at this location.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/09/2021 11:23 AM

Wow!  Thank you James, what a wonderful review and recommendation for Kelly Lara your advisor.

We're glad she took such excellent care of you and your Tucson.  We know you come a long way to see us and it means a lot.  Thank you for choosin us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
DF
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Dale F.
Scottsdale, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
The drop off of our car and ride home was very convenient as was the picking up to get us back to the dealership. Kelly did a good job for us.
The only thing I believe is needed, is to sanitize the car before we pick it up. That would make it more comfortable for us.
The service has always been great over the years that I have been dealing with Earnhardt and it still is.
Thank you!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/05/2021 10:44 AM

Thank you Dale for the fantastic review and recommendation for Kelly Lara your advisor.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
RM
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Roger M.
Scottsdale, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Always a great experience at Earnhardt.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/10/2021 01:33 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Odenton, MD
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car service
Excellent staff and speedy service. Dropped the car off and took care of errands nearby (Costco). Pickup was quick with a nice graphic printout of car status.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/04/2021 10:32 AM

Thank you for the great review.

We are happy to be your dealer (and Costco taxi) and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
JH
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Jordan H.
Scottsdale, AZ
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service review
Big fan of you guys. You make being a young car owner easy!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/04/2021 10:28 AM

We're big fans of yours too Jordan.

Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Scottsdale, AZ
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service
Easy to work with and they try to make sure you are pleased with all aspects of their service and work.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/04/2021 10:26 AM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
MB
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Megan B.
Phoenix, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great experience
Kelly was my service advisor and provided the best experience I’ve had at this dealership. Very happy
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/25/2021 02:28 PM

Thank you Megan for the wonderful review.

We agree, Kelly is pretty awesome.  We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
Verified Customer
Fountain Hills, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Kelly Lara
She does a wonderful job
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/10/2021 03:17 PM

Thank you for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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KELLY LARA
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