LR

Larry Rosecrants

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(187 reviews)
88

Verified Customer
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awesomeness!!!&@$&
The best experience!!
JOHN W C. from Hyundai of Wesley Chapel responded on 03/28/2022 06:47 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

BB
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Barbara B.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Serviced due to warning lights
Had AAA haul in suv due to panel lit up with lights to service. Larry was great!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/24/2022 10:32 AM

Thank you so much for the 5 Star Review Barbara! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

FL
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Florence L.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Awesome
My service recall was an early appointment on scheduled and returned quickly.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/23/2022 05:36 AM

Thank you so much for the 5 Star Review Florence! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Quick service visit
I called for a tail light out and appointments were weeks out! It was suggested to arrive as early as possible as a walk in. I did and was out much faster than expected!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/19/2022 06:15 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JT
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Judith T.
Auburn Hills, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Simply the Best!!
Excellent service team!! Wesley Chapel Hyundai is my go-to maintenance center.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/19/2022 06:14 AM

Thank you so much for the 5 Star Review Judith! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SK
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Sabrina K.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional service
Larry in the service department went above and beyond to help with not only my daughters car repair but also straightening out a warranty issue in the system.
Both he and the manager, John worked to investigate the error and make corrections so that moving forward we would not have any future issues.
They both followed up with us and followed through with phone calls to communicate with us the status of the warranty issue as well as the status of our repair.
I appreciated both of them proactively communicating with me. I will definitely take our car there again for service above another dealership.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/17/2022 10:18 AM

Thank you so much for the 5 Star Review Sabrina! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
This place is quick and appointments are always available when I need them.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/14/2022 11:57 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

CS
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Candice S.
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great place to service your Hyundai
Larry the service manager/ advisor was kind, polite , and professional.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/14/2022 11:54 AM

Thank you so much for the 5 Star Review Candice! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JC
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James C.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Car repair
Vehicle should be washed prior to returning it to the customer.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/09/2022 07:25 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Land O Lakes, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Car repair
Great personal service from employee!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/08/2022 06:27 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

VL
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Vivian L.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service experience from beginning to end.
No matter what the problem with the vehicle is, they are always very professional and efficient in handling it. Something that I can always trust in.

One thing that I value is the flowing communication. Keeping me posted allows me to make decisions helping with prioritizing and planning.

Their Lyft service was very helpful for me, to be able to leave my car for service and still go to work.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/04/2022 06:53 AM

Thank you so much for the 5 Star Review Vivian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
Zephyrhills, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Category: Service
Every time I need adjust schedule, always working around it. Answer any questions thoroughly.
The people do a great job helping the guest out with whatever is needed.
Employees worked with

CS
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Catherine S.
Brooksville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Review
I received wonderful customer service at the Hyndai of Wesley Chapel. Larry was a good customer service representative. I received service for my 7,500 check up and I will continue to go to this dealership!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/01/2022 12:21 PM

Thank you so much for the 5 Star Review Catherine! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

Verified Customer
FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Good
Would like to know how long it will take at the beginning of my service.
Everything else is very good service.
PAIGE P. from Hyundai of Wesley Chapel responded on 03/01/2022 12:20 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

GL
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Gail L.
Tampa, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Auto Recall Repair
I recently had to bring my vehicle for a recall procedure and everything went extremely well. Great Job!
PAIGE P. from Hyundai of Wesley Chapel responded on 03/01/2022 07:43 AM

Thank you so much for the 5 Star Review Gail! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

SV
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Salvatore V.
San Antonio, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Needed a car asap because husband just had lung surgery. Larry made it happen quickly.
Everyone went over and above to get me taken care of
PAIGE P. from Hyundai of Wesley Chapel responded on 02/26/2022 10:03 AM

Thank you so much for the 5 Star Review Salvatore! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

JB
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Judy B.
Wesley Chapel, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Recent service visit
I'm pleased with my experience.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/23/2022 01:26 PM

Thank you so much for the 5 Star Review Judy! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

RM
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Rhonda M.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
10
Category: Service
Very attentive!
Larry Rosecrants was very personable, and made sure he understood the details of the problem I was having with my car before putting it in for service. I appreciate everything he offered to do to make the service visit comfortable and less stressful. That's the type of service we should get everywhere!
PAIGE P. from Hyundai of Wesley Chapel responded on 02/23/2022 01:24 PM

Thank you so much for the 5 Star Review Rhonda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

RM
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Rhonda M.
Zephyrhills, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
I've been going to Hyundai for service since I bought my car years ago and have no reason to go anywhere else. I really appreciate the assistance and attention to detail that Larry Rosecrants showed when trying to determine exactly what the problem was with my car at the last service.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/23/2022 01:23 PM

Thank you so much for the 5 Star Review Rhonda! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with

MV
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Melvin V.
Fillmore, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very friendly to out of staters!!
Would gladly come back but we are from Indiana.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/23/2022 01:22 PM

Thank you so much for the 5 Star Review Melvin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
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