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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / Larry Rosecrants
LR

Larry Rosecrants

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(187 reviews)
88

Reviews of Larry Rosecrants

Verified Customer
Land O Lakes, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
ABS recall and oil change
I was very satisfied with the work that was done on my vehicle. I love my Hyundai and want to keep it working well. Getting good service will keep it that way!
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 07:06 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Employees worked with
LR
Larry Rosecrants
AC
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Alexandro C.
Port Richey, FL
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customer Verified Customer
10
Category: Service
Good communication
Larry kept me well informed about the work being done and my options, straight forward no bull he tells you how it is...
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/24/2022
Service Type: Maintenance
0
Category: Service
Bad communication
Bad sensor please call and fix it
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 07:08 AM

Thank you for taking the time to complete the survey. I have set your appointment for this upcoming Saturday to replace the sensor. Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

Employees worked with
LR
Larry Rosecrants
PH
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Pamela H.
Tampa, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional service
Larry was extremely knowledgeable and friendly. Service was prompt timely and professional
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:16 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
LR
Larry Rosecrants
JP
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Jordan P.
Zephyrhills, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil and filter change
Service was quick and communication was easy when my vehicle was ready!
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:18 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
LR
Larry Rosecrants
BF
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Brian F.
Land O Lakes, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Pefect
No issues.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/20/2022 05:36 AM

Thank you so much for the 5 Star Review Brian! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
GP
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Gustave P.
Lutz, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Friendly and quick service.
Service is always professional, fast and good overall.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/18/2022 05:32 AM

Thank you so much for the 5 Star Review Gustave! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Zephyrhills, FL
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Exceptional Experience!
I purchased my first Hyundai a little over a year ago from Wesley Chapel Hyundai, all the staff is always friendly and helpful!
PAIGE P. from Hyundai of Wesley Chapel responded on 01/18/2022 05:36 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Lutz, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Stepped up to the plate
At first, our appointment did not appear in the system, but Larry stepped up to the plate, researched everything and discovered that our old vin was the only one on file, so system was not recognizing our new car. He set up the appointment again, corrected everything and helped us complete other services from our new contracts for the new used car, besides completing the service in a timely manner
PAIGE P. from Hyundai of Wesley Chapel responded on 01/18/2022 05:35 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
GR
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Gaby R.
Land O Lakes, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service
Larry took care of our vehicle service. Very happy with his costumer service.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/15/2022 07:20 AM

Thank you so much for the 5 Star Review Gaby! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
YN
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Yvette N.
Land O Lakes, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service!
The service advisor listened to the concerns I had with my car and my concern for safety. He and the service technician to great care to make sure all issues were fixed and my car was safe to drive again. Thank you for everything Larry and Chris!
PAIGE P. from Hyundai of Wesley Chapel responded on 01/14/2022 12:15 PM

Thank you so much for the 5 Star Review Yvette! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CY
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Cynthia Y.
Zephyrhills, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Everything went as planned and expected. Excellent contact during the day and car finished in time
PAIGE P. from Hyundai of Wesley Chapel responded on 01/13/2022 01:10 PM

Thank you so much for the 5 Star Review Cynthia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Tampa, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Best dealership
The staff are very friendly. The place is very clean and you don’t have to way to long for your car service.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/13/2022 06:03 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CL
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Claudia L.
Palm Harbor, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service visit
Very polite and efficient service. Thank you Larry.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/13/2022 06:06 AM

Thank you so much for the 5 Star Review Claudia! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
ES
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Elton S.
Land O Lakes, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Warrenty work
They folks in service are freindly and helpful . They are understaffed in the mechanic area with appointments takin a month to get in but I droped my car off without an appointment and they worked me in.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/11/2022 05:33 AM

Thank you so much for the 5 Star Review Elton! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
KP
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Krishna P.
Zephyrhills, FL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Loved the service!!!
The service at Hyundai Wesley Chapel was phenomenal. Larry was a great help in explaining the issues with my car, the pricing, and completing the service with perfection
PAIGE P. from Hyundai of Wesley Chapel responded on 12/30/2021 11:27 AM

Thank you so much for the 5 Star Review Krishna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Land O Lakes, FL
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quick Oil Change
I had great service and they called me to let me know my car was ready for pick up only a couple of hours after dropping it off.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/29/2021 10:22 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Zephyrhills, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Provided service without an appointment on Christmas week
My car was making a really bad noise, it wasn't something I could wait to have serviced, and the service staff at Hyundai Wesley Chapel were able to work my car in to provide me a safe vehicle to drive, and on Christmas week nonetheless. The fact that they were able to do that without having to make an appointment is what all customer service industries should strive to do. This was a perfect example of understanding a client concern, addressing the issue on the car, and providing quick and quality service to get it up and running again.
PAIGE P. from Hyundai of Wesley Chapel responded on 12/29/2021 10:21 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
MP
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Mai P.
Zephyrhills, FL
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Convenient
Very helpful and friendly
PAIGE P. from Hyundai of Wesley Chapel responded on 12/28/2021 11:34 AM

Thank you so much for the 5 Star Review Mai! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
Verified Customer
Tampa, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
NA
NA
PAIGE P. from Hyundai of Wesley Chapel responded on 12/28/2021 05:48 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
CW
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Clinton W.
Land O Lakes, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very Good Service Department at Wesley Chapel Hyundai
Both vehicles went in for routine maintenance and one had a recall. Both vehicles were done quickly and returned on time. Thanks AJ!
PAIGE P. from Hyundai of Wesley Chapel responded on 12/28/2021 05:38 AM

Thank you so much for the 5 Star Review Clinton! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
LR
Larry Rosecrants
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