MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Above and beyond
Staff were extremely nice and they got me in and out very quickly. They did excellent work as always!
Recommended
Douglas B. from Voss Hyundai responded on 05/08/2017 04:43 AM

Good Morning,
     Thank you for your Great review of our service department! We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TG
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Tom G.
Wilmington, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
With 130,000 miles my Tucson was in need of a timing belt and water pump replacement. Voss Hyundai did a wonderful job of repairing my Hyundai.
Recommended
Douglas B. from Voss Hyundai responded on 05/03/2017 04:48 AM

Good Morning,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. I will be sure and share with the team how pleased you are.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DT
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Danielle T.
Kettering, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
.
.
Not Recommended
Douglas B. from Voss Hyundai responded on 05/03/2017 04:55 AM

Good Morning,
     Thank you for your review of our service department and team. We appreciate your business and value your feedback. I apologize for how you felt you were treated, I will follow up with our cashiers to get this concern corrected.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

KM
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Kimberly M.
Wilmington, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
always very nice
always will go back here
Recommended
Douglas B. from Voss Hyundai responded on 05/02/2017 02:33 PM

Hello,
     Thank you for your Great review of our service team and department. We appreciate your business and kind words about us.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DN
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Debbie N.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
I would recommend taking your Hyundai to Voss for any servicing or maintenance
Recommended
Douglas B. from Voss Hyundai responded on 05/02/2017 10:49 AM

Good Afternoon,
    Thank you for your Great review of our service department. We appreciate your business and kind words about out staff and process.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SJ
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Stephen J.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Sevice Technicians
Very clean facility
Recommended
Douglas B. from Voss Hyundai responded on 04/29/2017 10:59 AM

Hello,
     Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about our team. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service advisors:Timely service, fix what needs to be serviced, recommends appropriate service, very professional
Great service
Recommended
Douglas B. from Voss Hyundai responded on 04/28/2017 01:49 PM

Good Afternoon,
     Thank you for the Great review of our service team and department. I will be sure and let them know how pleased you are. 
     We appreciate your feedback and value your business. Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TE
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Tom E.
Centerville, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Disappointed
I expect more and don't believe my expectations are unreasonable.
Not Recommended
Douglas B. from Voss Hyundai responded on 04/28/2017 04:46 AM

Thank you for taking the time to provide us with your feedback. Please feel free to contact me and we can go over your concerns and the charges that you encored.


Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

EP
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Ed P.
Dayton, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Contact
The service is good but they can be difficult to reach by telephone.
Recommended
Douglas B. from Voss Hyundai responded on 04/28/2017 04:48 AM

Good Morning,
    Thank you for your feedback about your recent service visit. We appreciate your business. We are continuously making changes to our phone procedures to make it easier for our customers to make phone contact with us. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JD
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John D.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service after the sale
Excellent
Recommended
Douglas B. from Voss Hyundai responded on 04/26/2017 01:58 PM

Good Afternoon,
     Thank you for your 5-star review of our service team. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DL
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Dale L.
Wheaton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people & good service
Dale L
Recommended
Douglas B. from Voss Hyundai responded on 04/26/2017 12:27 PM

Good Afternoon,
    Thank you for your 5-star review of our service team. We appreciate your business and value your feedback.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

BB
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Bob B.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast Service
I dropped my car off for a miss in the engine and it was fixed within 24 hours,
Recommended
Douglas B. from Voss Hyundai responded on 04/25/2017 08:54 AM

Hello,
     Thank you for taking the time to provide us with your feedback on your recent service visit with us. We appreciate your business.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JS
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Jennifer S.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Voss Hyundai
Knowledgable, honest, and efficient.
Recommended
Douglas B. from Voss Hyundai responded on 04/24/2017 03:23 PM

Good Evening,
    Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about us.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
service always done in a timely manner and easy to schedule your appointment
Recommended
Douglas B. from Voss Hyundai responded on 04/24/2017 05:14 AM

Good Morning,
    Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DM
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DANIEL M.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
recall for oil feeder turbo tube
Did work in a timely manner.
Recommended
Douglas B. from Voss Hyundai responded on 04/24/2017 05:15 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JG
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Justin G.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
No pressure, great servivce
Regular maintenance is fast and easy. After buying from this dealer, I would not go anywhere. The price is affordable and the service is exceptional.
Recommended
Douglas B. from Voss Hyundai responded on 04/24/2017 05:14 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and kind words about our team.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

HD
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Heather D.
Kettering, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Mark and Mike are great to work with and have been very active in resolving my radio problem. Hopefully a resolution can be found in the very ear future
Not Recommended
Douglas B. from Voss Hyundai responded on 04/21/2017 01:31 PM

Hello,
    Thank you for your review of our service department. We appreciate your business and understanding on the intermittent concern with your XM radio. We look forward to getting your Tucson back in and getting the issue corrected.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you, 

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

ZF
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Zachary F.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great as always
All staff is super helpful.
Recommended
Douglas B. from Voss Hyundai responded on 04/21/2017 04:37 AM

Good Morning,
     Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback. 
     Please let myself or any of the team know if you have any questions about your recent service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AW
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Alton W.
Morrow, OH
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Have the parts necessary for the required service and additional issues that may require attention.
Overall, very good. Nice waiting area, and shuttle service if needed.
Recommended
Douglas B. from Voss Hyundai responded on 04/19/2017 05:49 AM

Hello,
    Thank you for your 5-star review. We appreciate your business and value your feedback. Your feedback helps us to make changes to our process to better service your needs. I will review your work order to see if there were any part delays.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RS
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Ronald S.
Kettering, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always a Great Experience!
My car is always serviced at the time I bring it in! I've been a Voss Hyundai customer for thirteen years and I've never had a bad experience!
Recommended
Douglas B. from Voss Hyundai responded on 04/19/2017 05:21 AM

Hello,
    Thank you for your 5-star review. We appreciate your business and value your feedback. I will be sure and let the team know how pleased you are with the service we provide.
      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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