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MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85
Send a Message to MARK A

JS
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Jared S.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Great service advisors Mark took great care of everything going on and always was great about giving updates and was very understanding absolutely no issu3s to be had
Douglas B. from Voss Hyundai responded on 04/04/2022

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JB
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Joseph B.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great timely service.
Great timely service as always. Polite and respectful people which is a rarity nowdays!
Douglas B. from Voss Hyundai responded on 04/01/2022

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DB
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Donald B.
Dayton, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2022
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Recall notice for computer upgrade.
My Hyundai was brought in to upgrade the computer under a recall notice. There was no problem with the vehicle prior to the recall. The service staff was courteous and completed the upgrade in less than an hour. Waiting area was comfortable and complementary water was available. No problems.
Douglas B. from Voss Hyundai responded on 03/30/2022

Good Morning,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

We strive to deliver a 5-star experience to you while in for service, what can we do differently to earn a 5-star rating on your next visit?

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,


Thank you for your 5-star review. We appreciate your business.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service
Service manager Mark Atwood is EXCELLENT, very responsive & great to work with. I trust him with our cars & that he is honest & does a great job.
Douglas B. from Voss Hyundai responded on 03/28/2022

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

NB
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Nalisa B.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Great service!! Friendly EXCELLENT efficient I'm never disappointed or would not change anything . I Always leave HAPPY 😀
Douglas B. from Voss Hyundai responded on 03/22/2022

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LM
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Larry M.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Everyone is friendly and knowledgeable
It is very easy to schedule maintenance and the staff are very knowledgeable about my Genesis. I have had my Genesis serviced at Voss for the last 7 years.
Douglas B. from Voss Hyundai responded on 03/18/2022

Good Morning,

Thank you for your Great review, we appreciate your continued business and you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AN
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Anthony N.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service 👏
Friendly, timely, and excellent service. 👌
Douglas B. from Voss Hyundai responded on 03/02/2022

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Cedarville, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Very pleased with Voss Hyundai service department.
I bought my car at Jeff Wyler Superior Hyundai and have not had one favorable service department experience. My concerns were ignored and excuses made. I was done with them and went to Voss. Very different story. They fixed the problem immediately and with no fuss. They did everything to make sure I was satisfied. The facility was very nice. I will continue to go here even though it is a half hour away. It is worth it, and my next purchase will also be made at Voss.
Douglas B. from Voss Hyundai responded on 02/28/2022

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your kind review of our service department and team. We look forward to seeing you in the future. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

KJ
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Kenneth J.
Middletown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
My maintenance visit
Mark and the maintenance department always do a great job of keeping my 2011 Sonata running well. They do that in a friendly yet professional manner. I always feel that they, especially Mark, have my best interests at heart. Excellent dealership.
Douglas B. from Voss Hyundai responded on 02/23/2022

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team. I will be sure that Mark gets a copy of your review.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

MO
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Moses O.
Fairborn, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great and free coffee...😅👐
They got one of the best lounge and excellent customer service experience toward me and my veloster...👐👌
Douglas B. from Voss Hyundai responded on 02/11/2022

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CG
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Carol G.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service as usual
This is my third Hyundai from the same dealer. Service has always been exceptional. Always honest about what needed done and what didn't! Courteous and always given the right estimate on charges and time it would take. Got the car washed too.
Douglas B. from Voss Hyundai responded on 02/05/2022

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team. I will be sure the team knows how pleased you are with their efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

ST
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Sarah T.
Vandalia, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service Dept is awesome, & explains things well
Reliable!
Douglas B. from Voss Hyundai responded on 02/04/2022

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RA
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Richard A.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
Voss Hyundai has always done an excellent job when servicing my car.
Douglas B. from Voss Hyundai responded on 01/25/2022

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AA
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Adeeb A.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent service
Will always depend and trust you guys. Thank you mark
Douglas B. from Voss Hyundai responded on 01/24/2022

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SF
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Stanley F.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Outstanding again!
They are a fantastic team!
Douglas B. from Voss Hyundai responded on 01/20/2022

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WD
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Weontha D.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Hyundai is superior
I’ve had my car almost 10 years. Voss Hyundai has done all the maintenance. This Sonata is the best car I’ve ever had. The service is superior.
Douglas B. from Voss Hyundai responded on 01/18/2022

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Franklin, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/11/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Oil Change
No issues with Voss
Douglas B. from Voss Hyundai responded on 01/11/2022

Good Afternoon,
    Thank you for your business and for your feedback on your experience with us. I will follow up with your advisor about the concern you have of going over the health of your vehicle after a service is performed. Please feel free to contact me if you have any questions that i can get addressed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Brake job
I love taking my car in for service because I am treated well by everyone and they know who I am.
Douglas B. from Voss Hyundai responded on 01/11/2022

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LH
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Leanne H.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Friendly
Mark and his service team always take the time to make me feel comfortable. They know me when I get there with my vehicle. I appreciate the time they take with me. Even the guys in the service bay are friendly.
Douglas B. from Voss Hyundai responded on 12/29/2021

Good Morning,

Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service team. I will let all of the team know how pleased you are with their efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AO
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Andrea O.
Centerville, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/02/2021
Service Type: Maintenance
verified customer Verified Customer
6
Category: Service
Lethargic Service
Service was extremely slow… nearly 2 hrs for a scheduled appointment oil change plus car sat on lot for 15 minutes while I tracked down Service agent to cash me out.
Douglas B. from Voss Hyundai responded on 12/02/2021

Good afternoon,
   Thank you for your business and for providing us with your feedback. We apologize for the delay in completing your service in the time that was estimated. I will follow up with your advisor about the concerns that you have. 


 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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