MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

RB
gravatar
Roxy B.
Hilliard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Highly recommend
As always, I received amazing service. I won’t go anywhere else to get my Hyundai taken care of.
Recommended
Douglas B. from Voss Hyundai responded on 01/27/2021 04:48 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
See comments above
Well pleased with all aspects.
Recommended
Douglas B. from Voss Hyundai responded on 01/26/2021 01:29 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service abs pricing
Will definitely go back, everyone was friendly and super helpful
Recommended
Douglas B. from Voss Hyundai responded on 01/20/2021 02:26 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5star review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JC
gravatar
Jeff C.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and dealership
Each time I take my car in for service the entire staff is very friendly and accommodating to make sure everything is taken care of
Recommended
Douglas B. from Voss Hyundai responded on 01/20/2021 04:43 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

KS
gravatar
Karen S.
Mason, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service Experience
Wonderful and friendly staff was very polite and explained everything to me. My service was fast and my wait was very comfortable. Excellent experience!
Recommended
Douglas B. from Voss Hyundai responded on 01/19/2021 01:41 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Love Voss Hyundai. Never had a problem here at all and service is always great
Recommended
Douglas B. from Voss Hyundai responded on 01/19/2021 01:39 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Review
Great Service
Recommended
Douglas B. from Voss Hyundai responded on 01/15/2021 12:55 PM

Good Afternoon,

Thank you for your Great review of our team and business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WW
gravatar
William W.
West Milton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service
They have always been helpful and have worked to get me an appointment for service asap
Recommended
Douglas B. from Voss Hyundai responded on 01/13/2021 04:13 AM

Good Morning,

Thank you for your Great review, we appreciate your business and you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CB
gravatar
Clarine B.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A+ Customer Service
Mark is always on time and gets the job done.

Thank you so much!

Clarine
Recommended
Douglas B. from Voss Hyundai responded on 01/11/2021 01:23 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
Service was great, very accommodating to my particular situation. Gave me a loaner car to use for the 2+ weeks my car was there getting a new engine. I had the same service rep the entire time and he kept me updated throughout the process.
Recommended
Douglas B. from Voss Hyundai responded on 01/07/2021 12:04 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service team. I will follow up with your advisor and the tech that perfomed the service about your concerns upon picking up your Sonata. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Best Service Department Around
Me and my Family have bought a few cars from Voss Hyundai. Everyone from the sales department to Service have such a wonderful team!
Recommended
Douglas B. from Voss Hyundai responded on 01/06/2021 08:11 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

VR
gravatar
Vicki R.
Richmond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Voss is everything you need them to be.
Excellent service.
Recommended
Douglas B. from Voss Hyundai responded on 12/18/2020 02:08 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,




Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net

Employees worked with

FL
gravatar
Frank L.
Sugarcrk Township, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Frank
Always gives excellent service at a reasonable cost. I would recommend them to a friend.
Recommended
Douglas B. from Voss Hyundai responded on 12/14/2020 04:36 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-Star review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RT
gravatar
Roy T.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
My alway outstanding service.
I continue to bring my sonata to Voss because they alway give me honest and good service, make good recommendations. And very professional.
Recommended
Douglas B. from Voss Hyundai responded on 12/07/2020 04:35 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SG
gravatar
Stanley G.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional service and friendliness
Exceptional service and friendliness
Recommended
Douglas B. from Voss Hyundai responded on 12/03/2020 11:59 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

WD
gravatar
Weontha D.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service/Check Up
Great customer service in a timely manner. Thank you
Recommended
Douglas B. from Voss Hyundai responded on 12/01/2020 12:04 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your continued business and your Great review of our service team. I will be sure to let the rest of the team know how pleased you are with their efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TG
gravatar
Todd G.
Springboro, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Oil change
fast and efficient service
Recommended
Douglas B. from Voss Hyundai responded on 11/30/2020 04:45 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LS
gravatar
Linda S.
Franklin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Voss takes great care of my Tucson
For four years Voss has taken great care of my car. Great service, great people!
Recommended
Douglas B. from Voss Hyundai responded on 11/17/2020 04:45 AM

Good Morning,

Thank you for your Great review of our team and continued business with us. We appreciate you taking the time to provide us with your feedback.

Please let myself or any of the team members know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service rating
Voss provided excellent and friendly service
Recommended
Douglas B. from Voss Hyundai responded on 11/16/2020 04:26 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

GH
gravatar
Glen H.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff in maintenance and sales staff
Have never had a negative experience in over 15 years.
Recommended
Douglas B. from Voss Hyundai responded on 11/10/2020 03:08 PM

Good Evening,
  
     Thank you for your business and for your great review of our team. Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.