MA

MARK A ATWOOD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(890 reviews)
85

Verified Customer
Dayton, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
convienent drop off friendly Staff at Check in
Told me how long it would take and they finished early
Recommended
Douglas B. from Voss Hyundai responded on 04/19/2017 05:47 AM

Hello,
     Thank you for your review. We appreciate your business and value your feedback. We strive to give our customers a 5-star experience, what could we do differently to earn a 5-star on your next visit?
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RU
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Roxann U.
Dayton, OH
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great dealership
Everyone is always friendly and polite
Recommended
Douglas B. from Voss Hyundai responded on 04/19/2017 04:41 AM

Good Morning,
    Thank you for your kind words about our service team and department. We appreciate your business and look forward to seeing you for your future service needs.
    Please contact me if you have any questions about your service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

CB
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2nd service
VOSS did great job on my Genesis service that was required.
Recommended
Douglas B. from Voss Hyundai responded on 04/18/2017 04:48 AM

Good Morning,
     Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about us.      Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

AR
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Ashley R.
Arcanum, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Staff
Service staff is always fast and friendly!
Recommended
Douglas B. from Voss Hyundai responded on 04/17/2017 11:16 AM

Hello,
    Thank you for your 5-star review of our team and service department. We appreciate your business and value your feedback. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LN
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Larry N.
Centerville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
close to home does good work
use more cupons
Recommended
Douglas B. from Voss Hyundai responded on 04/14/2017 07:00 AM

Good Morning,
     Thank you for your 5-star review of our service department. We appreciate your business and value your time. We normally don't have it on any of the news channels, Unless a customer request it. May I ask for your feedback about your answer "no" to the value of the service received? What could we do differently?
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service, good value, a little slow on delivery.
I took my 2013 Sonata in for 67,500 mile service and two recalls (under-body corrosion and seat belt anchor). The final price was less than quoted. That was a nice surprise. However I was told the car would be ready at 3:00 (from a 9:30 appointment) and it wasn't ready until 5:00. It wasn't a big deal since I didn't need the car that day, but it would have been nice to pick it up on schedule.
Recommended
Douglas B. from Voss Hyundai responded on 04/11/2017 02:55 PM

Hello,
     Thank you for your review of our service team and department. We appreciate your business and value your feedback to help us make your experience better.
      We do try to make the pick up times as close as possible to the times quoted during the write up, but however with resealing the oil pan it was better to leave it set up a few hours longer. 
       Please let myself or any of the team now if you have any questions about the services that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JH
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Jodi H.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service and quality
All the people at Voss Hyundai are awesome
Recommended
Douglas B. from Voss Hyundai responded on 04/11/2017 12:53 PM

Hello,
    Thank you for your Great review of our service department and team!!!! We appreciate your business.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

SL
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Saundra L.
Franklin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
everyone was very nice and friendly!
Great job!!!
Recommended
Douglas B. from Voss Hyundai responded on 04/11/2017 12:12 PM

Hello,
    Thank you for your 5-star review of our service team and department. We appreciate your business and kind words about your service experience.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JW
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Jill W.
Lebanon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Excellent, friendly service!
Recommended
Douglas B. from Voss Hyundai responded on 04/10/2017 11:23 AM

Good Afternoon,
     Thank you for your Great review of our service team and department. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

BZ
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Bob Z.
Beavercreek, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Voss reviee
All employees are very knowledgeable, courteous, and nice. All required service is done promptly
Recommended
Douglas B. from Voss Hyundai responded on 04/04/2017 01:27 PM

Good Afternoon,
     Thank you for your 5-star review of our service staff and department. We appreciate your business and value your feedback and kind words about our process.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DM
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Denise M.
Miamisburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change 2017
Clean comfortable waiting room with complimentary water, coffee, tea or hot cocoa ?
Recommended
Douglas B. from Voss Hyundai responded on 04/03/2017 05:23 AM

Good Morning,
    Thank you for your Great review of our service team and department. We appreciate your business and kind words. I will be sure and let Mark and Mike know how pleased you are. 
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JK
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Jayme K.
Lebanon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service department
In and out fast. Freindly service manager.
Recommended
Douglas B. from Voss Hyundai responded on 03/31/2017 03:29 AM

Good Morning,
     Thank you for you Great review of our service department. We appreciate your business and value your time.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JH
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John H.
Kettering, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Good Servicw
Recommended
Douglas B. from Voss Hyundai responded on 03/29/2017 05:15 AM

Good Morning,
    Thank you for the 5-star review of our service department and team. We appreciate your business and value your feedback.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

RC
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Robert C.
Springboro, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great work!
Voss Hyundai did it again! Great service and trustworthy.
Recommended
Douglas B. from Voss Hyundai responded on 03/28/2017 11:24 AM

Good Afternoon,
    Thank you for your Great review of our service team and department. We appreciate your business and the kind words about our staff.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

JT
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Janet T.
West Carrollton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely Considerate Service
Everything went smoothly - guys got done even quicker than estimated time - especially appreciated that they were able to re-affix (rather than tell me a new purchase was required) some door frame gasket that had pulled loose due to icing in the door frame.
Recommended
Douglas B. from Voss Hyundai responded on 03/27/2017 04:58 AM

Good Morning,
    Thank you for the Great review of our service department and team. We appreciate your business and value your feedback. I will be sure and share with the team how pleased you are.
    Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

Verified Customer
Franklin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Brought my Sonata in for anti rust treatment. Work was done quickly and efficiently. Couldn't ask for better service!!
Recommended
Douglas B. from Voss Hyundai responded on 03/23/2017 11:44 AM

Good Afternoon,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

TD
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service at Voss Hyundai
Service is always done in fair and timely fashion,
Recommended
Douglas B. from Voss Hyundai responded on 03/22/2017 05:17 AM

Good Morning,
     Thank you for the Great review of our service department and team. We appreciate your business and value your feedback to help us make improvements.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

DS
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Darren S.
West Hollywood, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good communications
They are excellent to work with
Recommended
Douglas B. from Voss Hyundai responded on 03/20/2017 03:59 PM

Good Evening,
     Thank you for your Great review of our service department and team. We appreciate your business and value your feedback. 
     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

LF
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Linda F.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
I've had excellent service
Thanks for timely, excellent service.
Recommended
Douglas B. from Voss Hyundai responded on 03/17/2017 05:04 AM

Good Morning,
     Thank you for your Great review. We appreciate your business and value your feedback about your service experience with us.
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with

FM
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Frank M.
Dayton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2017
verified customerVerified Customer
Category: Service
Service Department of Excellence
I have been taking my 2013 Hyundai Sonata to Voss Service for over two years. As a person who makes his living partially from income derived through transportation services, it is extremely important that my vehicle be kept at peak performance at all times. The service department at Voss has worked with me to keep me on the road and in the safest vehicle possible. I thank all the team for helping me provide service to all my passengers safely in a well maintained vehicle.
Recommended
Douglas B. from Voss Hyundai responded on 03/15/2017 02:17 PM

Good evening,
    Thank you for your Great review of our service team and department. We appreciate your business and kind words about our store. 
     Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Employees worked with
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