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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

JW
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JEREMY W.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the advisors are knowledgeable and very helpful.
A great place to get your vehicle serviced
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/13/2015 07:08 AM

Mr. Williams

We like to think so. I value all of our customers , and want them to feel the same way you do. We look forward to seeing you again in the future.

Tameron Hyundai
Service Team

Employees worked with
MA
MATT AUSTIN
DM
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DAVID M.
Bessemer, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people
Easy quick service,
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/10/2015 02:21 PM

Mr Mcfall

You let us know if you need anything. We are glad to have you as a customer.

Thanks

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
KS
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KARA S.
Calera, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love working with Tameron!
The staff at Tameron is amazing - sales, service, everyone. Always friendly, always helpful. I've recommended several friends come see the folks @ Tameron for their next purchase!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/08/2015 06:11 AM

Mrs. Smith

Just wanted to say Thank You for giving us the opportunity to serve you. I will share your comments on the survey to our staff. Please call us if you have any questions or concerns about your vehicle. We will always be here if you need us.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
UM
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URS M.
Pelham, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing
Great Service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/08/2015 06:07 AM

Thank you..

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Pelham, AL
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff
Have never had a more caring staff that goes the extra mile to insure satisfaction. They deserve an A+.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/08/2015 06:00 AM

The best compliment we could possibly get..


Thank you so much..

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Vestavia Hills, AL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Genuinely cares that I am satisfied with service.
Beginning with the appointment, I was treated with courtesy and a genuine interest in my satisfaction. The service was great and I will definitely have my car serviced at Tameron Hyundai
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/07/2015 05:58 AM

Wonderfull ! The best compliment we can get, is a repeat customer.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Finance
Excellent
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/25/2015 10:35 AM

THANK YOU.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top notch
Fast and courteous
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/22/2015 07:55 AM

Great !  Thats what we want to hear.

Employees worked with
MA
MATT AUSTIN
RR
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ROBY R.
Birmingham, AL
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Clean, efficient, friendly
Service was done in appropriate time and the personnel are friendly.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/22/2015 07:48 AM

As always Roby , it is always a pleasure to serve you and your vehicle needs.

Employees worked with
MA
MATT AUSTIN
Verified Customer
Hoover, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
My Hyundai Sonata Sport
My experience at Tameron Hyundai was great due to the friendly sales team, the knowledge pertaining to all the vehicles I had questions about.
The dealership was well organized and very clean & I felt that my needs were their first priority at all times through each step of the process which led me to purchase the Hyundai Sonata Sport
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/22/2015 07:47 AM

Thank you for the wonderfull comments in the survey.

Employees worked with
MA
MATT AUSTIN
RA
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RICK A.
Homewood, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great
amazing people
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/19/2015 12:01 PM

WOW... Thanks for the wonderfull comment.

Employees worked with
MA
MATT AUSTIN
TR
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TOMMIE R.
Bessemer, AL
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the people
5 stars
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/12/2015 06:49 AM

Wonderfull....

Employees worked with
MA
MATT AUSTIN
KE
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KAREN E.
Vandiver, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
The service is excellent and the staff is courteous, helpful and polite. Best ever!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/12/2015 06:45 AM

Mrs. Echols

We feel our staff is the best and it looks like you do too.. Thank you so much for taking the time to fill out this survey and also, for giving us such a compliment.

Thanks

Tameron Hyundai
Servivce Team

Employees worked with
MA
MATT AUSTIN
TK
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TIM K.
Hoover, AL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
I took my CPO Genesis 4.6 in for the first time to get an oil change and tire rotation. Everyone was very friendly. The service was quick and the waiting area was nice with fresh coffee!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/12/2015 06:42 AM

Mr. Knight

You will love how you are treated here. I am so glad you are part of our family. Enjoy your Genesis, and feel free to contact us if you have any questions about it..

Thanks

Joe Bajalia
Service Manager
Tameron Hyundai

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
MB
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MANYA B.
Gardendale, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
People
Amazing service and people
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/09/2015 12:30 PM

Mrs Barnett

Thank you for such kind words about our staff. We truly care about our customers and it sounds like we made you happy.. Please call if you have any questions about your vehicle.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
FC
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FATI C.
Helena, AL
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's clean and friendly
Always a great job!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/08/2015 06:31 AM

Thats what we want to hear.. You have been a wonderfull customer also.

Employees worked with
MA
MATT AUSTIN
FV
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FRANK V.
Birmingham, AL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always do a great job
Very friendly and efficient business operation.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/08/2015 06:28 AM

Wonderfull comment. Perfect..

Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing Service!
Keep it up
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/28/2015 08:05 AM

Thank you...

Employees worked with
MA
MATT AUSTIN
TL
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TALIA L.
Birmingham, AL
2013 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/25/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Annoyed
They changed my oil and charged me without my permission and did not fix the problems I came in with.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/25/2015 03:41 PM

Mrs. Ledbetter

 Our process stays the same for all customers. When we greet the customer , we wright down all of there concerns and we discuss price before we start working on the vehicle. We even have the customer sign the sheet we used to wright with to make sure we have no mis communication. It is unfortunate , but if we do not follow this process than issues may arise. We do not charge customers for anything without prior approval. Please contact me or your service advisor with any concerns about your visit. We value all or our customers and want there experience to be a positive one.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager


Employees worked with
MA
MATT AUSTIN
Verified Customer
Odenville, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Great first service experience. Matt was friendly and professional.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/25/2015 02:58 PM

Wonderfull...

Employees worked with
MA
MATT AUSTIN
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