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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
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MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

AM
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Anna Gale M.
Birmingham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Consistantly proficient
Service writer knows me and my Genesis
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/26/2020 10:14 AM

Thank you for the survey Anna. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JS
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Jerry S.
Warrior, AL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service, friendly!
Thanks
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/25/2020 10:58 AM

Thank you for the five star survey Jerry.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast Right
And never any surprises!!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/24/2020 12:02 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Pelham, AL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Great service as always at Tameron Hyundai. Matt in the service dept is always friendly and attentive. Definitely recommend.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/19/2020 10:33 AM

Thank you for choosing Tameron Hyundai for your vehicle needs.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JV
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Jason V.
Birmingham, AL
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Jason
Great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2020 01:56 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Calera, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
The service team has provided great customer service each time I have brought my vehicle in.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2020 05:10 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
HL
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Howard L.
Birmingham, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Well, it’s not your turn over of staffing
I bought my Santa Fe from y’all’s Dealership & am pleased —- so far , Thanks H.K.L.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2020 05:09 AM

Thanks for the survey Howard.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JS
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James S.
Maylene, AL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast Service
Service is fast.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2020 05:09 AM

Thank for the survey James.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
LS
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Leola S.
Birmingham, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service fast and friendly
Even during this pandemic the service was fast, social distancing practice, mask worn and doors open so customer didn't have to touch in service area
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2020 05:08 AM

Thank you for the five star survey Leola.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
SW
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Sarah W.
Abbeville, AL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Answers During Covid-19
During the Covid-19 isolation, I have driven my car only occasionally for three months. When I did need to drive it for a doctor's appointment, it wouldn't crank. In fact, I couldn't even get in my car because the battery was dead. Here's where the key became important! I called Tameron Hyundai, and they reserved a place for my car immediately. My roadside assistance towed the car in, and by the afternoon I had a new battery. Because I was waiting for a grocery order to be delivered during this covid-19 crisis, I couldn't leave the house. So, I called and Joe told me not to worry. My car would be fine overnight there. Matt and Joe solved all my car problems. When my friend took me the next day, we didn't even have to get out of the car, although we were prepared with masks and gloves. I gave them my credit card out the window; they gave me my car key in the window. I drove the car home, and all was well with the world again - well, except the corona virus is still here. At least my car is ready to go now, though.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2020 11:38 AM

Thank you for the wonderful survey Sarah..

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Treated in a professional manner.
Treated professionally with respect.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2020 06:01 AM

We greatly appreciate the wonderful survey .

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JL
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James L.
Columbiana, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and nice people at Tamaron Hyundai
Had regular service with oil change, but also had brakes replaced. Due with 107,000 miles on them. Glad to have 200,000 miles warranty . Keeping warranty up isn't cheap but a new car cost a lot more. Thank you Matt Austin for taking good care of my wife's and my Sonatas.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2020 05:59 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
RY
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Robert Y.
Pelham, AL
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service and Fast!!
Service Representatives were nice and listened to my concerns.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/15/2020 12:34 PM

Thank you for the five star survey Robert.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
KD
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Kurt D.
Alabaster, AL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great experience ... just like always!
Attentive, friendly and thorough. Service here is top notch ... every time!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/12/2020 05:21 AM

We really appreciate the five star survey Kurt.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Deatsville, AL
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
It was only a one hour wait time for my car to be service on my last visit.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/10/2020 11:32 AM

We greatly appreciate the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
YS
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Yolandia S.
Hope Hull, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
I refuse to take my Santafe any where else to be serviced. Me and my husband always receive excellent customer service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/09/2020 05:35 AM

Mr. and Mrs Poole are the best. I really appreciate the comments in the survey. We look forward to your next visit with us.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Birmingham, AL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
The service went quickly and well. Just a little higher priced for an oil change than somewhere else!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/04/2020 05:50 AM

Thank you for the feedback . We greatly appreciate your business. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
Verified Customer
Helena, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car service
Dependable, efficient service department.
Excellent, courteous, respectful service advisor -- Matt Austin.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/03/2020 12:33 PM

Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very Good Service
Well trained people, always on time and understand our needs.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/02/2020 11:05 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
JK
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James K.
Birmingham, AL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellen service, as always
Always nice to deal with a customer-oriented service department.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/28/2020 01:40 PM

James

It is always a pleasure to service your vehicle. Thank you for the wonderful comments in the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
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