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SureCritic / Hyundai Dealer / Tameron Hyundai / MATT AUSTIN
MA

MATT AUSTIN

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1003 reviews)
80

Reviews of MATT AUSTIN

TH
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TOMMY H.
Chelsea, AL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service.
This was a recall, but the service was excellent.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/12/2015 05:54 AM

Great ,,, thats what we want to hear.

Employees worked with
MA
MATT AUSTIN
TD
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THOMAS D.
Trussville, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2015 12:00 PM

Mr. Dillon

Thank you for the wonderfull comment..

Employees worked with
MA
MATT AUSTIN
KR
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KILEY R.
Birmingham, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff.
Very friendly stuff and great service every time! Keep up the great work!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/10/2015 10:23 AM

Great !  Thanks for the wonderfull comments Kiley.

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
DP
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DEBRA P.
Mc Calla, AL
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
May 5 Service
I continue to be extremely satisfied with the service at Tameron Hyundai.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/09/2015 12:23 PM

Great, we want you coming back... Thank you for the business.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
LC
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LINDA C.
Alabaster, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
able to make appoints and not have to wait all day for service
Service people are friendly and informative. Work is usually finished timely. Waiting area is comfortable, provide free coffee and snacks while you wait.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/08/2015 05:58 PM

Mrs. Cory

On behalf of the Service Team , I would like to say thank you for taking the time to fill out our survey and giving us such praise. Please let us know if you need anything.

Sincerely

Tameron Hyundai
Service Manager
Joe Bajalia

Employees worked with
MA
MATT AUSTIN
Verified Customer
Calera, AL
2012 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The sudden change in Tameron's service to me. l
My car was towed in with sudden stalling (Everything else working) despite no history of operating issues, no sounds at all and no warning lights etc. Once on lot of Hyundai amd examined by service tech...my car now does nothing. As if battery is dead, yet it hs been proven to not be. I asked Hyundai service tech, Matt, why nothing is turning on now. "Could be the battery" Battery has been put on charge overnite by another mechanic. Still no response.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/08/2015 05:38 PM

It is unfortunate that sometimes customers have issues with there vehicle. We urge all of our customers to properly maintain the vehicle so there will be less time spend on repairing it and more time better serving the owner. If a vehicle has very little oil in it the expense to repair can be very expensive. Please let us know if there is anything we can do to help you any further with repairing your vehicle. I am certain your service writer will do all he can.

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
EJ
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EDDIE J.
Bessemer, AL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly smile
Perfect work done
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/01/2015 08:12 AM

Thats what we want to hear.

Employees worked with
MA
MATT AUSTIN
JB
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JAMES OR B.
Vestavia Hills, AL
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding dealership
We purchased our vehicle there new in 2011. The entire staff is simply THE best in town!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/01/2015 08:11 AM

What a wonderfull comment.. Thank you so much . We value all of our customers happiness and this just proves a little hard work goes a long ways..

Thanks

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
Verified Customer
Marbury, AL
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant, professional
efficient, courteous, clean
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2015 10:58 AM

Thank you for giving us the opportunity to service your vehicle. Also, thanks for the wonderfull comments on the survey.

Tameron Hyundai
Service Team

Employees worked with
MA
MATT AUSTIN
JT
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JEANENE T.
Calera, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Caring customer service!
All the Service guys have been professional. They always thoroughly explain what they're going to do, and what service I may be due for. They keep me informed of what service will be needed next, so I can plan ahead. Ive appreciated that in this day and age of hidden costs. They're always pleasant and courteous, and make me feel that they're glad to have my business. This service team is top notch!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2015 06:01 AM

We appreciate the wonderfull comments in your survey. We will be sharing it with our staff. Tameron Hyundai values all of there customers and there repeat business. Please let us know if there is anything we can do for you.

Service Team
Tameron Hyundai

Employees worked with
MA
MATT AUSTIN
HF
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HAL F.
Hoover, AL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people
Very convenient and a newly remodeled dealership make this a good place to go.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2015 05:55 AM

Mr. Ferrell
 
Thank you for the wonderfull comment.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
RG
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ROSE MARIE G.
Helena, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5
Friendly, efficient
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/27/2015 06:05 AM

Great comments..

Employees worked with
MA
MATT AUSTIN
AT
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ALAN T.
Pelham, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliness done correctly
All of my experiences at this dealership have been favorable. Between my wife and me we have purchased 4 cars from this dealership.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/22/2015 09:30 AM

Mr. Thompson

You are a testimony to others of a great sales to service experience. That is our dealership goal with cusotmers and it looks like we did it well with you. Thank you for giving us the chance to service your vehicle. Please let us know if you need anything at all..

Sincerely

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
IP
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IVAN P.
Thomasville, AL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Vehicle Service
They are always courteous and helpful and treat you as a customer and not just a number. They also make sure to let you know of any maintenance that is required if you did not request it in order to keep the car serviced as it should be
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/22/2015 09:17 AM

Mr. Parker
 Wonderfull comments. Thanks for taking the time to fill out the survey.

Employees worked with
MA
MATT AUSTIN
PF
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PRESTON F.
Montgomery, AL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
People
Good service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/22/2015 09:16 AM

Great...That is what we want.

Employees worked with
MA
MATT AUSTIN
JK
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JAMES K.
Birmingham, AL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service service experience
All were efficient and high service levels to the customer experience.
Recommended
Employees worked with
MA
MATT AUSTIN
KB
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KEITH B.
Alabaster, AL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
Great service. Friendly. Little wait.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/11/2015 06:57 AM

Thats what we want to hear..

Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
SH
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SHELIA H.
Birmingham, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
As always, I have had nothing but great things to say about Tameron Hyundai. My car was serviced in a timely manner. ALL of the staff there were very friendly.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/11/2015 06:48 AM

Mrs. Humes

Thank you for the wonderfull survey..

Employees worked with
MA
MATT AUSTIN
Verified Customer
Hueytown, AL
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Dealership
Great Dealership
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/06/2015 06:25 AM

Thank you..

Employees worked with
MA
MATT AUSTIN
Verified Customer
Shoal Creek, AL
2012 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice folks-professional job
Very knowledgeable personnel and also quick and efficient handling of the problem. Their attitude left a very positive feeling about the dealership.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/06/2015 06:20 AM

Always a pleasure to work with. We look forward to seeing you again in the future.

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
MA
MATT AUSTIN
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