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MS

MICHAEL A SARIEGO

Fletcher Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

Reviews of MICHAEL A SARIEGO

Verified Customer
Carthage, MO
2008 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Beware
They lie
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/05/2018 05:37 AM

SERVICE MANAGER LISTED BELOW WILL BE IN CONTACT IN REGARDS TO YOUR LOW SCORE SURVEY RESPONSE.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 10/18/2018 02:08 PM

I HAVE TRIED TO CONTACT CUSTOMER AWAITING RETURN CALL FROM CUSTOMER. WE AIM TO ACHIEVE EXCELLENCE HERE AT OUR FACILITY THANK YOU FOR THE OPPORTUNITY TO CORRECT THE CONCERNS.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
HS
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Harold S.
Joplin, MO
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2018
verified customer Verified Customer
Category: Service
Rescore
The manager addressed my concerns. I will continue to use them.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/01/2018
Service Type: Maintenance
Category: Service
P***ed off customer
The tire rotations requested and paid for have not been being performed causing the tires to wear out prematurely.
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/01/2018 08:34 AM

SERVICE MANAGER LISTED BELOW WILL BE IN CONTACT WITH YOU IN REGARDS TO YOUR LOW SCORE RESPONSE.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 10/05/2018 05:39 AM

I HAVE SPOKEN WITH CUSTOMER TO CORRECT CUSTOMERS CONCERN. I HAVE SENT A RE-SCORE THANK YOU FOR THE OPPORTUNITY TO CORRECT THE CONCERN.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 10/08/2018 07:05 AM

THANK YOU FOR YOUR RE-SCORE. THANK YOU FOR THE OPPORTUNITY TO KEEP YOUR BUSINESS

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Joplin, MO
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Time Saver
Appointment was on schedule
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/26/2018 06:09 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Neosho, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Car and Service
A+++
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018 04:30 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Fairland, OK
2016 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Lie to ur face
Lies
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 03/17/2018 07:50 AM

SERVICE MANAGER LISTED BELOW WILL BE IN CONTACT IN REGARDS TO YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 03/17/2018 07:51 AM

CALLED CUSTOMER 3-17-18 LEFT VOICEMAIL 9:50AM

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
JR
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Jessica R.
Wyandotte, OK
2017 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service was acceptable
Service was acceptable
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 03/17/2018 07:30 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
TB
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Taylor B.
Galena, KS
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department is Top Notch
I never have any issues with the service department, this time it turned out there was a recall on a harness they changed it while servicing the vehicle its service like this that keeps me coming back.
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/27/2018 02:19 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
RW
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Rose W.
Webb City, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Provides great service
Always treated as a valued customer every time I get my cars serviced, Michael is great and always kept me updated on ordered parts and getting me in quickly and efficiently!
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 08/09/2021 07:27 AM

Thank you for trusting us for your service needs - have a great week!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Loma Linda, MO
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Senior service
Service department was excellent. Service advisor really helped understand our repairs.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 08/09/2021 07:27 AM

Thank you for choosing Fletcher Hyundai - have a great week!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Neosho, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service department
Definitely appreciate that service department more than I do the actual dealership themselves!
Very understanding and explain every detail
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 07/26/2021 09:05 AM

Thank you for choosing Fletcher Hyundai! Have a great week!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Joplin, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great job
Great job
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 07/06/2021 04:11 PM

Tank you for choosing Fletcher Hyundai - Have a great day!!

Employees worked with
MS
MICHAEL A SARIEGO
PJ
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Phillip J.
Centerton, AR
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service Department!!!
I drive one hour instead of 5 mins just to go to this service department versus my local dealer.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 07/06/2021 04:08 PM

Thank you for choosing Fletcher Hyundai service. Have a great day!

Employees worked with
MS
MICHAEL A SARIEGO
GW
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Gary W.
Neosho, MO
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
buying a car
our salesman was a guy name AJ really young guy but was very helpful and smart on his cars that he was selling. very little time spent getting it done
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 06/21/2021 05:51 AM

Thank you for choosing Fletcher Hyundai for your vehicle purchase and service. Have a great day!!

Employees worked with
MS
MICHAEL A SARIEGO
SA
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Shannon A.
El Dorado Springs, MO
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Best experience ever with car dealers
Everybody at Fletcher seems to be there to help and make the experiences easy and smooth as possible.. Great job Michael ,Brandon and Kevin.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 06/01/2021 08:34 PM

Thank you for trusting Fletcher Hyundai for your service needs. Have a great week!!!

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Miami, OK
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quality professionals
I have received excellent service every single time I have had my car serviced. They are extremely professional and trustworthy.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 06/01/2021 05:35 AM

Thank you for choosing Fletcher Hyundai. Have a great week!

Employees worked with
MS
MICHAEL A SARIEGO
BL
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Bonnie L.
Joplin, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people are very friendly
Hesitant to recommend a Hyundai to anyone knowing they have problems with the motors in their cars and are having to replace them
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 05/24/2021 10:52 AM

Thank you for choosing Fletcher Hyundai - Have a great day!!

Employees worked with
MS
MICHAEL A SARIEGO
AF
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Adeyeri F.
Joplin, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Review
Great customer service.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/31/2018 06:13 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CS
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Carl S.
Springfield, MO
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service backs up what they say they will do to make it right! Awesome!
I went for my second routine service done on this car. So I asked to make sure all the fluids were topped off. When the service was done and I was heading home I needed to use the washer fluid to clean off the debris off the windshield and the "low washer fluid" light came on. I was surprised to see that especially when I did ask the service to make sure the fluid's were filled. So I called the service person and told him what didn't get done. Michael Anthony immediately said he is sorry that didn't get done and he would make it right. well, He went way beyond what I figured he would do! He not only sent me a card to get another free oil change he refunded my previous oil and tire rotation service! I didn't expect that at all so I think Michael was just awesome and he get's my respect from now on!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/23/2018 08:24 AM

WE AIM TO ACHIEVE EXCELLENCE HERE AT OUR FACILITY. THANK YOU FOR SUCH A GREAT REVIEW. THANK YOU FOR THE OPPORTUNITY TO CORRECT THIS CONCERN.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
LH
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Lee H.
Carthage, MO
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
A pleasant experiance.
A very courteous staff with the training to get the job done. The dealership is always clean and welcoming.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/18/2018 06:44 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CG
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Chris G.
Carthage, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
In and Out
My vehicle was taken in quickly and I was out quickly.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/18/2018 06:41 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
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