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SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / NATHAN A KLEIN
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NATHAN A KLEIN

Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(416 reviews)
92

Reviews of NATHAN A KLEIN

JD
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Judy D.
Deming, WA
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Department
Excellent service like always.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 03/08/2019 01:22 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
WM
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William M.
Bellingham, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
I like the quick turnaround time and personable staff.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/28/2019 04:22 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
CL
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Charles L.
Anacortes, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
speed of service, polite knowledgeexc
excellant service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/22/2019 02:08 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
LD
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Linda D.
West Vancouver, BC
2018 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change, check engine, tires rotated
Excellent customer service and great detail to my car
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/22/2019 12:52 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
HA
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Harry A.
Bellingham, WA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people and Service
Good Service and friendly people
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/13/2019 11:42 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
BE
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Barbara E.
Bellingham, WA
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great and Friendly Service
My 2016 Genesis experienced a burned out left front headlight, so I went to the local dealer who confirmed this issue, ordered a replacement bulb and took great care of me while they changed out the bulb which apparently was supposed to last much longer than it did. The dealer felt the the original bulb must have been defective. The best part was that all this was still covered under Hyundai's sensational warranty program,
so I was not charged a dime. I was amazed. The staff were wonderful and courteous to me, and the whole thing ended up being a lovely experience.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/07/2019 07:03 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JC
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James C.
Blaine, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent work and excellent customer service!
Excellent service and customer support!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/06/2019 07:33 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
PC
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Paul C.
Sedro Woolley, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Bellingham Hyundai does a great job of customer service
This dealership service department excels in customer service. Highly professional and friendly.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/04/2019 07:39 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
KK
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Kelvin K.
Bellingham, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly staff
I took my car in servicing and met Kevin at the service desk, he was so kind and friendly. He found the cause of the problem and quickly set up an appointment date to resolve the issues. Finally, the problem was solved. Excellent service! I’ll definitely recommend Rairdon’s Hyundai of Bellingham.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/26/2019 10:12 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
PA
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Peter A.
Bellingham, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
They take care of Business
Everything was done very well
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/24/2019 11:43 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
CH
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Cindy H.
Bellingham, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people and service!
I always find everyone very helpful. Thanks!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/18/2019 06:24 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Bellingham, WA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service for sonata was great
Very friendly staff.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/10/2019 07:34 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
AC
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Arlene C.
Bellingham, WA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Calibration of front window - Tucson 2016
Took less time than expected. Very clean windshield. Very happy! I recommend the service, but disappointed in my 2016 Tucson as compared to my 2005 that I had for 11 years.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/08/2019 07:01 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
MP
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Monica P.
Bellingham, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service writer is honest and efficient.
This was my 2nd service for the Tucson. Same service agent each time. Great service. Friendly.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/02/2019 07:17 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
PM
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Patricia M.
Blaine, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly
Friendly and fast
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/27/2018 07:18 AM

“Thank you for taking the time to fill out our survey”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
CR
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Clarissa R.
Bellingham, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service manager listens to his customers and follows through
Kevin has been very receptive to my requests and follows though.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/22/2018 10:39 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
MN
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Michael N.
Bellingham, WA
2007 Hyundai Entourage
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Good work, good people, obscene shop fee.
Good experience, excellent communication and staff.

"Shop fee" charge of $50 is obscene. This is not a reflection on the people who worked on or coordinated the work on the vehicle. Only on owner/management who determines these things.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/21/2018 07:31 AM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JE
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Jordan E.
Ferndale, WA
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
People were nice and the service was fast and easy.
Check engine light came on and my boost was weak. Took the car in and the check engine light isn’t there anymore plus I got mad boost now dude. It tighter than a lesbian nun. 10/10 recommend
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/17/2018 12:44 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
RS
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Rosemary S.
Rochester, WA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I was away from home, Olympia. They got me in quickly! I appreciated it so.
I was treated very well.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/17/2018 07:16 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
RS
gravatar
Ruth S.
Bellingham, WA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Routine Checkup
Efficient, agreeable, timely. Service.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/12/2018 07:12 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
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