PN

PAUL LOUIS NIEMIEC

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

GL
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George L.
Bonita Springs, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Almost there
I'm sure your team is going to find the reason of this issue and solve it. You are a great dealer and you have the best backup company: Hyundai of America.
( my car was completely assembled in Korea), but that's OK. Service has been always. Excellent
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/29/2021 03:51 AM

Thank you for taking the time to complete our review!

Employees worked with

YH
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Yvette H.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Yvette H.
Ease of doing business, professional staff, great vehicle inventory.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/26/2021 05:01 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

CG
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Craig G.
Naples, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Do better next time
I was surprised they didn’t wash my car first time it didn’t happen
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/19/2021 08:29 AM

Thank you for taking the time to complete our review, I will be contacting you soon to talk about your advisors performance

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

RB
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Roger B.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Comfortable and accommodating
As pleasurable as a maintenance can be!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/18/2021 05:17 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

FG
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Frances G.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Repair
Paul was a man of his word. He said that the repair would be completed in an hour and a half so I stayed at the dealership. The repair was completed in just under 2 hours.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/17/2021 08:07 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

MG
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Mary G.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excelente servicio
Excelente servicio
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/17/2021 08:07 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

PK
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Peter K.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A pleasant experience
It has always been a pleasure to bring my vehicles to Tamiami Hyundai for service. The staff is courteous and efficient. I found the service charges to be reasonable and affordable.
I would also like to commend my salesman, Todd, for his lease advice and attention in resolving several of my concerns.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/13/2021 12:31 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

LA
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Lawrence A.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The customer service is very friendly and you don’t have to wait.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/13/2021 12:30 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

EK
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Edmund K.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All is well
I have found my complete experience at this Dealership to be very satisfactory the worst thing is filling out all this paper work I find it unnecessary .
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/10/2021 04:54 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

MG
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Marilyn G.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people
Sales, service, parts people are outstanding.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/10/2021 04:53 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

RL
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Raccetta L.
Estero, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
It was clean and sales people were very friendly and attentive
I had a. Pleasant experience at your facility
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/05/2021 07:17 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

BH
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Barry H.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service
My service advisor, Paul Niemiec, is the best
I have ever had. Your service department
is really terrific.
Paul is so responsive, always. I enjoy coming
for service even when I need to wait. He is
knowledgeable and on the ball and your
service department is first class.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/03/2021 07:40 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

WW
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Walter W.
Naples, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service ok and efficient
Service ok. Did service recommended for that mileage with no thought as to whether it was really needed.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 05/01/2021 08:54 AM

Thank you for taking the time to complete our review! 

I will look into your visit and reach out to you soon

Employees worked with

DS
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Dale S.
Naples, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient service
Fast , efficient service...be proactive to get everything promised
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/28/2021 07:13 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

Verified Customer
Naples, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
patience required
patience required
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/27/2021 04:28 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

HR
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Helen R.
Marco Island, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional and courteous service.
Excellent courteous service always.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/27/2021 04:27 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

MC
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Michael C.
Naples, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
The service was fine . A little long getting my car back. Cost a little high for just rotation of tires
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/27/2021 04:26 AM

Thank you for taking the time to complete our review, I will be calling you shortly to talk about your advisors performance

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

DN
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Dan N.
Naples, FL
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2021
verified customerVerified Customer
Category: Service
oil change for 2017 Santa fe
service department completed oil change .Paul was very helpful .Several times I called and wanted to pick up my card I left messages with office no ne returned my call .I then got a ride in to pick up my car and when I was walking in at 2:45 p m p m Paul was calling to tell me the card was finished .I booked the appointment a 15 days ahead of my appointment .drop off the car Sunday .I left my key and a taped note with instructions in drop box to call when done. None of that happened ,Very poor phone communications from support staff.
Not Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/22/2021
Service Type: Maintenance
Category: Service
Need improvement
Could not get a response on my calls for
My pick up
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/26/2021 12:22 PM

I am sorry to hear of your recent service visit. I will be reviewing and call you tomorrow.

Thank you for taking the time to complete our review! 

Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/27/2021 01:48 PM

Thank you for taking the time to talk me, please feel free to call me anytime you need anything, my offer still stands if you want to give us one more shot and again i apologize for the experience you had here with us.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

RF
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Robert F.
Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Service Review
Completely satisfied with service and professionalism of everyone.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/21/2021 05:06 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with

ML
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Michael L.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Salesperson. Carlos Caraballa is the total reason I'm driving and loving a Hyundai.
Carlos Caraballa is the total reason I'm driving and loving a Hyundai. I came into the dealership just to look and he took such great cae with me I ended up buying a new SUV out the door. Very easy experience.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/13/2021 04:48 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
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