Business Solutions
SureCritic / Hyundai Dealer / Westside Hyundai / RICHARD ADAMS
RA

RICHARD ADAMS

Westside Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(56 reviews)
88

Reviews of RICHARD ADAMS

RS
gravatar
Richard S.
Jacksonville, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Recent Service
I received excellent quality service.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 12/02/2021 05:09 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
BG
gravatar
Bobby G.
Jacksonville, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
excellent service
great service with integrity
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/29/2021 01:17 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Verry good
Outstanding
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/24/2021 08:12 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by RIck & the rest of our team. Have a Happy & safe Thanksgiving!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
AA
gravatar
Ambrosia A.
Jacksonville, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Love this dealership
I got my first car from here. I ended up getting into an accident and needed another car asap. They worked with me to get the best deal. I’ll definitely purchase another car from here again. And the lady that is in the service department (I wish I knew your name) is super sweet and informative.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/19/2021 06:31 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
SR
gravatar
Sydney R.
Hilliard, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Rick was awesome!
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/17/2021 04:14 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
NC
gravatar
Nancy C.
Jacksonville, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very pleased with today's service
I trust the technician, Rick and value his comments and suggestions
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/17/2021 04:15 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
verified customerVerified Customer
10
Category: Service
Good
Thank you
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2021
Service Type: Repair
0
Category: Service
Hyunday
No like
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/14/2021 06:28 PM

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
MB
gravatar
Michael B.
Jacksonville, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service!
The team is great at westside,and they make sure your great before you leave.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/27/2021 06:13 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2021
Service Type: Maintenance
verified customerVerified Customer
4
Category: Service
ok
just ok
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/15/2021 03:05 PM

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you.  

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Verified Customer
Jacksonville, FL
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
1st Visit
Had my first complimentary oil change. Everything checked out good and I got a car wash also. Service was great and Parts people were helpful and friendly when I inquired about accessories for my 2021 SantaFe.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/11/2021 04:40 AM

Always a pleasure to assist you Mrs. A.! Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
CD
gravatar
Clarence D.
Jacksonville, FL
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
When are y'all starting to give coupons for oil change. I really need those coupons. other than that y'all are my one stop car shop.
I would recommend Hyundai services to anyone who has a vehicle. service here are worth the wait.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 09/15/2021 01:19 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Please visit our website to see current service specials. We still offer the best price on the Westside (including most private shops) for our 5 quart semi-synthetic oil & filter change. We never use conventional oil, semi-synthetic is in your car when it's new and we want to keep it that way to protect your investment. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
TA
gravatar
Tamika A.
Jacksonville, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very great service people
Very great service people that really care and going to provide the best service to you as possible.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 09/13/2021 04:50 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
LW
gravatar
Linda W.
Jacksonville, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Sharon was great setting up mu appointment. Rick did a great job as my service advisor.
great service.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 09/08/2021 05:18 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
DL
gravatar
Debbie L.
Jacksonville, FL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
10
Category: Service
Service Department is great!
Rick in the service department was wonderful to work with!
Employees worked with
RA
RICHARD ADAMS
DL
gravatar
Debbie L.
Jacksonville, FL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customerVerified Customer
10
Category: Service
Service Department is great!
Rick in the service department was wonderful to work with!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2021
Service Type: Maintenance
9
Category: Service
Service Dept. was wonderful
Rick in the Service Department was wonderful! This was our first time using Westside Hyundai as we recently moved here from out of state.
SHARON F N. from Westside Hyundai responded on 08/24/2021 07:57 AM

Mrs Long thank you for your feedback.  Good or bad I always look forward to hearing from our customers.

Employees worked with
RA
RICHARD ADAMS
BR
gravatar
Brenda R.
Macclenny, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Loyal customer
Trustworthy vehicles with great service contracts
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 08/28/2021 04:36 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. We look forward to completing our renovations of the service area soon! Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
BC
gravatar
Benjamin C.
Bryceville, FL
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Job
Rick keep me informed of everything service was doing!
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 08/16/2021 05:31 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
LI
gravatar
Linda I.
Jacksonville, FL
2019 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Earns my trust
See survey for write up
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 08/13/2021 04:45 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
RA
RICHARD ADAMS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.