Business Solutions

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RICHARD ADAMS

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(56 reviews)
88
Send a Message to RICHARD

NC
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Nancy C.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very pleased with today's service
Great service; wonderful people to work with!
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 03/21/2022

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

AJ
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Arshea J.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great and fast service
Recommend anyone
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 03/12/2022

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

Verified Customer
Macclenny, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Able to handle all my concerns.
West side Hyundai is professional and succinct. They answered all my questions, handled my repairs in a timely fashion, and charged me a fair price. I will definitely return if the need arises.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 02/09/2022

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great week!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

JS
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Jay S.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Personnel
Service advisor Rick Adams is a gem. Easy to work with and keeps in touch with customers while waiting.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 01/18/2022

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

CG
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Christopher G.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Great customer service
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 01/13/2022

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

CG
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Chris G.
Callahan, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome service!
Mr. Rick Adams was extremely helpful, personable, and informative.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 01/05/2022

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Happy New Year!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

Verified Customer
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
I want more or then gladly recommend someone to purchase their car and get it service there everyone is friendly and attentive to my needs
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 01/03/2022

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Happy New Year!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

MH
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Melanie H.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Rick always updated me on the status on my vehicle
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 12/23/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We apologize for the oversight of the lamps during your courtesy inspection. We're very pleased to see that otherwise you enjoyed the level of service provide by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

Verified Customer
Jacksonville, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
verified customer Verified Customer
10
Category: Service
Good
Thank you
Employees worked with

RS
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Richard S.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Recent Service
I received excellent quality service.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 12/02/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

BG
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Bobby G.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
excellent service
great service with integrity
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/29/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

Verified Customer
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Verry good
Outstanding
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/24/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by RIck & the rest of our team. Have a Happy & safe Thanksgiving!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

AA
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Ambrosia A.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Love this dealership
I got my first car from here. I ended up getting into an accident and needed another car asap. They worked with me to get the best deal. I’ll definitely purchase another car from here again. And the lady that is in the service department (I wish I knew your name) is super sweet and informative.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/19/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

SR
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Sydney R.
Hilliard, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Rick was awesome!
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/17/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

NC
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Nancy C.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very pleased with today's service
I trust the technician, Rick and value his comments and suggestions
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/17/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

Verified Customer
Jacksonville, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
verified customer Verified Customer
10
Category: Service
Good
Thank you

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/12/2021
Service Type: Repair
0
Category: Service
Hyunday
No like
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 11/14/2021

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

MB
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Michael B.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service!
The team is great at westside,and they make sure your great before you leave.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/27/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

Verified Customer
Jacksonville, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/15/2021
Service Type: Maintenance
verified customer Verified Customer
4
Category: Service
ok
just ok
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/15/2021

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you.  

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

Verified Customer
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
1st Visit
Had my first complimentary oil change. Everything checked out good and I got a car wash also. Service was great and Parts people were helpful and friendly when I inquired about accessories for my 2021 SantaFe.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 10/11/2021

Always a pleasure to assist you Mrs. A.! Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with

CD
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Clarence D.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
When are y'all starting to give coupons for oil change. I really need those coupons. other than that y'all are my one stop car shop.
I would recommend Hyundai services to anyone who has a vehicle. service here are worth the wait.
JOSEPH E W., SERVICE DIRECTOR from Westside Hyundai responded on 09/15/2021

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Please visit our website to see current service specials. We still offer the best price on the Westside (including most private shops) for our 5 quart semi-synthetic oil & filter change. We never use conventional oil, semi-synthetic is in your car when it's new and we want to keep it that way to protect your investment. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Employees worked with
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