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ROBERT BINKLEY

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
85

YP
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Young P.
Diamond Bar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice service
This place is kindly.. fast service
Recommended
Robin R. from Puente Hills Hyundai responded on 10/07/2016 11:27 AM

Good morning,

I appreciate your positive feedback. I am glad Micah provided you with prompt service. We value your loyalty to our dealership we strive to provide you with 5 star service and make sure you have an awesome exprerience here at Puente Hills Hyundai. Thank you again. See you on your next visit.

Robin Romero

Employees worked with

GV
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Gina V.
La Puente, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Loved the all point inspection
Recommended
Robin R. from Puente Hills Hyundai responded on 10/03/2016 11:29 AM

Good morning,

Thank you so much for taking the time in sharing your recent service experience. Yes the multi point inspection is very helpful to you so you can see how your vehicle is doing all around with brakes, tires, battery, etc. I am very please to hear Yessi provided you with excellent service on your recent visit. Our sevice department here at Puente Hills Hyundai will always strive to give you 5 Star Service. We appreciate your business and look forward to seeing you on your next service visit.

Robin Romero

Employees worked with

Verified Customer
Chino Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
man
good
Recommended
Robin R. from Puente Hills Hyundai responded on 09/30/2016 10:13 AM

Good morning,

Thank you for your recent visit to our service department. I am pleased to see your experience was 5 star. We appreciate your business. See you on your next service visit.

Robin Romero

Employees worked with

Verified Customer
Corona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service.
The service was provided as promised as far as quality and time promised.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/26/2016 11:29 AM

Hello,
We cannot thank you enough for choosing Puente Hills Hyundai for your service needs and for taking the time to give us your feedback.
I am so happy to hear that our dealership,and Yessi are taking such good care of you.
I look forward to seeing you again.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

CN
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Calvin N.
Placentia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Anybody who owns a car from Hyundai should try to have their car serviced at Puente Hills.
Recommended
Robin R. from Puente Hills Hyundai responded on 09/23/2016 09:59 AM

Good morning Calvin,

We are very pleased to hear Bert & our staff here at Puente hills Hyundai provided you with excellent service. We appreciate your business and look foward to servicing your vehicle in the future. Thank you for the time you have taken in leaving us your positive feed back on your recent visit.

Robin Romero

Employees worked with

AM
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Alfredo M.
Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent!
Excellent!!
Recommended
Robin R. from Puente Hills Hyundai responded on 09/22/2016 12:01 PM

Good afternoon,

Thank you for taking the time in leaving your positive feedback. I am glad to hear Yessi was able to provide you with excellent service. We appreciate your business & we look foward in seeing you on your next visit.

Robin Romero

Employees worked with

JD
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Juan D.
Los Angeles, CA
2015 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Broken engine
My genesis is currently at the dealership due to a broken engine which is been fixed. I appreciate the effort this service team did in order to get my vehicle fix asap. Would recommend this dealer and service to my fellow friends... Special Thanks to Robin and Michael you guys are awesome !
Recommended
Robin R. from Puente Hills Hyundai responded on 09/19/2016 12:23 PM

Thank you so much for your feedback and kind words in regards to Robin and Michael. We will definately pass on the compliments. It is always nice to hear from one of our customers about the 5 star service they received. Thank you again and we look forward to being your local dealer. 

Employees worked with

DE
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Dipinto E.
La Mirada, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy service writer
From the service manager to the writers you are available to speak to the customers and explain what needs to be done to maintain your car that's important and your service people are quick and clean
Recommended
Robin R. from Puente Hills Hyundai responded on 09/19/2016 09:28 AM

Good morning,

We are please to see your positive feedback from your recent service experience with Yessi. Here at Puente Hills Hyundai we like to make sure our cusotmers are well taken care of thank you again for the positive feedback we can't wait to see you on your next service visit.

Robin Romero

Employees worked with

LC
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Livia C.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Truth the Comp
Looking the best!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/17/2016 04:41 PM

Thank you for your feedback and kind words. We are always happy to hear one of our guests compliment our service advisors for providing good service. 

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

MC
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Marcella C.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very pleasant and well organized
Yes!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/03/2016 12:23 PM

Thank you so much for the 5 star review. We are pleased to hear that Yessi took such great care of you. We look forward to providing you the same 5 star service in the future.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Standard maintanence
Quick efficient
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/03/2016 10:00 AM

 We are so pleased to recieve your 5 star review. Thank you for the positive feedback. We will strive to provide this level of service to you and your vehicle in the future.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Granada Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Really helpful.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 09/01/2016 06:35 PM

Thank you for your feedback. I am very sorry we missed taking care of your recall and am glad another dealer was able to assist you. PLease feel free to contact Yessi or our appointment office should you need any furthere assistance.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

JA
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Juan A.
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the time and service.
always.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/28/2016 05:06 PM

Hi Juan,
Thank you for the 5-star review!
We are so happy to hear that our service department provided excellent customer service.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

JF
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James F.
Rowland Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
JFRowland Heights
Although I didn't buy my Hyundais at PH, I bring them there for servicing. They have a good policy of giving free oil changes if you have the major services done there. The service writers are very helpful and are willing to try to save you money wherever they can.
I have never had bad service there.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/10/2016 08:06 AM

Hi James.
Thank you for taking the time to write your review.
We appreciate your business andyour detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

SE
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SERGIO E.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My car was serviced in a timely manner and the staff is friendly and courteous.
Its clean and well maintained.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/03/2016 08:24 AM

Hi Sergio.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

RM
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Rolando M.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department is great
Yes
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 08/03/2016 08:28 AM

Hi Rolando.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

OC
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Orlando C.
Rch Cucamonga, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service DEPT with Javer or Larry
Outstanding!!
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/20/2016 11:08 AM

Hi Orlando.
Thank you for taking the time towrite your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104

YK
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Yeonhee K.
Phelan, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Helpful Service
I received great service. Your employee worked really hard in helping me get my car fixed and provided me with useful and beneficial services
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/18/2016 08:03 AM

Hi Yeonhee.
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

Verified Customer
Hacienda Heights, CA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unexpected Sunday...nice they were open
It was so nice and peaceful, not crowded, everyone was warm and friendly.
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 07/18/2016 08:04 AM

Hi Sean
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with

JM
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Joseph M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfactory service!
Excellent service
Recommended
Levit P., Service Director from Puente Hills Hyundai responded on 06/27/2016 09:59 AM

Hi Joseph.
Thank you for taking the time to write your review.
We appreciate your business.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Employees worked with
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