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Ricardo Garcia

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

FG
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Francisco G.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellence Service & Care
As per my comments on the previous page.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2016 04:10 PM

As always, thank you for the great review.

We love hearing from our Equus and Genesis owners and when they are one and the same... well it is all the better.  We are very happy to be your dealership and when you're here, you're family.  Again, thank you for another wonderful review and we know we'll see you again next visit.

Michael Southern
Service Manager

Employees worked with

DM
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David M.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
They are always efficient and so friendly every time I go in! Wouldn't go anywhere else
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/18/2016 04:39 PM

Thank you David.

We are lucky to have great customers like you.  Thank you for the glowing review and we look forward to being your dealership for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

GS
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Gloria S.
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick friendly service
Buying my car here was quick & easy & so is the service. Thank you
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/17/2016 11:14 PM

Thank you Gloria.

We are glad to be your dealership for sales and service and we look forward to being here for you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

GL
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Gretchen L.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellant service
courteous, friendly, attentive, clean, trustworthy, great people
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/12/2016 01:46 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JP
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John P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent service
consistent, friendly, professional service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/10/2016 01:05 PM

Thank you John.

We are glad to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager 

Employees worked with

Verified Customer
Glendale, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/08/2016 02:09 PM

Thank you for the positive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great Service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/07/2016 06:37 PM

Thank you for the great review.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

MC
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Mary C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Hyundai Rocks!
They are always so thorough and check before assuming I want something extra done to the car. And, you get a great car wash!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/07/2016 04:44 PM

Thank you Mary.

We think you rock as well!  Wonderful review, we are very glad to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

AF
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Austin F.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Hyundai North Scottsdale Service
This is the third car that I have had regularly serviced at this dealership. Service has always been prompt, courteous and professionally performed. I cheated a couple of times and went to a dealer closer to home - big mistake.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/06/2016 07:42 AM

Thank you for the 5-star review.

We have been glad to be your Hyundai dealer all these years and we look forward to serving you for many more to come.

Michael Southern
Service Manager

Employees worked with

KB
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Krisie B.
San Tan Valley, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Relaxing experience!
Great experience! I brought my Veloster in for my first oil change and Windows cleaned. Somehow when I scheduled it I only did it for the window detailing and not the oil change. But service advisor Ricardo Garcia set me up for an oil change anyways while I waited. Good thing since the dealership is an hour away. I showed him a coupon but he found me a better deal on my oil change sticker on my window which was great!! Having money issues lately, so him helping me get a better deal was awesome. I was able to snack on super yummy pumpkin muffins, fruit, water and popcorn while I waited and chilled on the super comfey sofa and watched tv. Was so relaxing! Great experience!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/05/2016 04:22 PM

Thank you Krisie.

As far as you come to see us, I am glad we were able to make you comfortable, take good care of your car and treat you to our snacks.

We appreciate the high praise for Ricardo for taking care of you and we do look forward to serving you for many years and miles to come.

Great review!  Thank you very much!

Michael Southern
Service Manager

Employees worked with

ML
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Marvin L.
Cave Creek, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
?
good
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/04/2016 11:17 AM

Thank you for the positive review despite the wait time
 
We are glad to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

HJ
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Hector J.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/29/2016 11:32 AM

Thank you Hector.

We have great customers which makes it that much easier for us.  We appreciate the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

GO
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Gabriela O.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice costumer service!
Great atmosphere!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 09:04 PM

Thank you Gabriela.

We are glad to be your Hyundai dealer and we look forward to seeing you and your Veloster again next visit.

Michael Southern
Service Manager

Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
routine service
Quick and fast service. Friendly employees. Very clean.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 04:36 PM

Thank thank you Ruth.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

JK
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Jill K.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai - North Scottsdale Service Department
Always treated excellently and car is always serviced well.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 12:14 PM

Thank you Jill.

We are glad to be your Hyundai dealer.  Thank you for the 5-star review and recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

BP
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Bruce P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Completed the service in a very timely manner. Great people to work with.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 08:33 AM

Thank you Bruce.

We are lucky to have great customers to work with as well.  We appreciate the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

BM
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Barry M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and courteous.
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 08:04 AM

Thank you for the 5-star review.

We're glad you enjoyed our Car Care Express service and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Perfect quick reliable service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 05:02 AM

Thank you for the great review.

We are glad you enjoyed our Car Care Express service and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Phoenix, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Really nice service people.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/21/2016 05:29 PM

Thank you for the positive review.

We are glad to be your Genesis dealer and we look forward to seeing you again next visit (we hope David is back by then).  Enjoy your summer!

Michael Southern
Service Manager

Employees worked with

SH
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Sally H.
Scottsdale, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Average
Was fine took a bit longer than expected.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/21/2016 12:21 PM

Thank you Sally for the positive review despite the extra time to service your car.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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