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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1198 reviews)
85

Reviews of ROGER YOUNG

MK
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Maurice K.
Saint Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent experience
Very busy dealership, even at 8.30 am.
Service staff are very knowledgeable and they cope very well. I anticipated a long wait but everything was excellent and done quicker than I had expected. As my review title says, It was an excellent experience.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2022 02:06 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Experience
Service was great and personnel very pleasant.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/21/2022 06:47 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe and exceeding your expectations.
 We are pleased to announce we are building a brand new facility to better serve our valued guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MD
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Michael D.
Palm Coast, FL
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
experience
My experience at the dealership was very good.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/17/2022 06:06 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.

 We are pleased to announce we are building a brand new facility to better serve our valued guests.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JA
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Jeanette A.
Saint Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Very nice people to deal with
Just very nice staff throughout the dealership
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/08/2022 11:59 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are committed to keeping you safe and exceeding your expectations. We are excited about the new facility too.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
KH
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Karen H.
Palm Coast, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
wonderful experience
The dealer service staff are friendly, concerned, thorough. I have known many of them for around 10 years and always feel welcomed and well cared for.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2022 06:53 AM

 Thank you for taking the time to share your service experience and kind words with us. We are blessed to have such wonderful guests. Our service team is committed to keeping you safe and exceeding your expectations.
 We are pleased to announce we are building a brand new facility to better serve our valued guests.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
St. Augustine, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent
Always a delight to do business here
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/07/2022 06:51 AM

 Thank you for taking the time to share your service experiences and kind words with us. We are blessed to have such wonderful guests. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SQ
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Sharon Q.
St. Augustine, FL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great job all around.
Staff is polite, work professional, overall great experience
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/27/2021 06:03 AM

We thank you for taking the time to share your service experience with us and the 5 star rating. We are pleased to announce we are building a brand new facility to better serve our valued guests. We are committed to keeping you safe and exceeding your expectations.

 Happy New year.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
St. Augustine, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
Great service.. They really need an Oil change Only Bay..
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/27/2021 05:30 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are pleased to announce we are building a brand new facility to better serve our valued guests.

 Happy new year.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MD
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Mary D.
St. Augustine, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good experience
Good service
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/10/2021 01:00 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.
 We are pleased to announce we are building an brand new facility to better serve our valued guests.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palm Coast, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
St Augustine hyundai!
We have always been treated fairly. The staff and service is exceptional. Thank you guys and gals!
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/02/2021 02:32 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Palatka, FL
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
St. Augustine Hyundai
My fourth Sonata and I am always treated great!
The service department is always operating smoothly and on time.
Good work.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/02/2021 02:31 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Saint Augustine, FL
2013 Hyundai Elantra Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
great Service
I'm always pleased to bring my car here. Never a problem. Staff and service excellent.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/02/2021 10:15 AM

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
Verified Customer
Orange Park, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good service
Repairs and service are quick and done well
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/26/2021 06:50 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
MB
MARK BOSWELL
TM
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Tracey M.
Saint Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service! I highly recommend Roger!
Thank you for your help!
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/26/2021 06:49 AM

 We thank you for taking the time to share your service experience with us and kind words. Roger and our  service team are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
ST
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Sean T.
Palm Coast, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great staff and service advisors
Roger is the best! He has been my service advisor for 6 years and he has always taken care of me. He deserves a raise!
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/30/2021 01:46 PM

 Thank you for taking the time to share your service experience with us and your kind words. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
RD
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Richard D.
Saint Augustine, FL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
always a pleasure
i enjoy the service, attitude and overall experience whenever I go to Hyundai of St Augustine.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/29/2021 03:17 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
NS
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Norman S.
Saint Augustine, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
In and Out
Very friendly dealership Service reasonable price and quick, as i usually wait
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/20/2021 12:26 PM

 We thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 We are happy to announce we are in the process of building our brand new facility. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
SV
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Steven V.
Palm Coast, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
I had a great experience with the dealership everyone reaches out to you to help
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/20/2021 07:54 AM

 We sincerely appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
CT
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Carl T.
Saint Augustine, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
It's the car, mainly. I like the cars
I have always been satisfied with this Hyundai dealership
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/15/2021 01:40 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. We are always happy to see you and appreciate your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
RY
ROGER YOUNG
JN
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Jan N.
St. Augustine, FL
2016 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2021
verified customer Verified Customer
9
Category: Service
Supply line issue
My issue was sorted
Employees worked with
RY
ROGER YOUNG
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