Business Solutions
SureCritic / Hyundai Dealer / Torrington Hyundai / STEVE CHOUINARD
SC

STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

Verified Customer
Simsbury, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reviews
Yes, I would recommend this place to a friend and I have to two people.
Recommended
Jon S. from Torrington Hyundai responded on 11/11/2016 07:20 AM

Thank you for responding to the survey.

Regards,

Jon Sumner

Employees worked with
SC
STEVE CHOUINARD
SC
gravatar
Susan C.
Torrington, CT
2003 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Never had a problem after repairs,great service,good people.
Recommended
Jon S. from Torrington Hyundai responded on 11/09/2016 04:30 AM

Thank you for responding to the survey.

Regards,

Jon Sumner
Service Manager

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Sandisfield, MA
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
They are quick, courteous, and professional
Recommended
Jon S. from Torrington Hyundai responded on 11/09/2016 04:30 AM

Thank you for responding to the survey.

Regards,

Jon Sumner
Service Manager

Employees worked with
SC
STEVE CHOUINARD
WL
gravatar
Walter L.
Windsor, CT
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular service
With regular service at Torrington Hyundai, my 9-year old Entourage is still running great.
Recommended
Jon S. from Torrington Hyundai responded on 11/09/2016 04:29 AM

Thank you for responding to the survey.

Regards,

Jon Sumner
Service Manager

Employees worked with
SC
STEVE CHOUINARD
TC
gravatar
Thomas C.
Canton, CT
2012 Hyundai Azera
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
verified customerVerified Customer
Category: Service
Customer satisfaction
I was deeply impressed how quickly Service Manager addressed and resolved an earlier concern on my part. Very satisfied.
Recommended
Employees worked with
SC
STEVE CHOUINARD
Verified Customer
New Milford, CT
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine maintenance
Fast, precise service!
Recommended
STEVE C. from Torrington Hyundai responded on 11/04/2016 02:19 PM

Thank you very much for your great review!

Employees worked with
SC
STEVE CHOUINARD
JL
gravatar
Janet L.
Lakeville, CT
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Top notch sales & finance personnel
Very satisfied
Recommended
STEVE C. from Torrington Hyundai responded on 11/04/2016 02:20 PM

Thank you very much for your great review

Employees worked with
SC
STEVE CHOUINARD
BB
gravatar
Barbara B.
Bristol, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love my Hyundai!
XClent experience!
Recommended
STEVE C. from Torrington Hyundai responded on 11/03/2016 05:33 AM

Thank you for your great review!

Employees worked with
SC
STEVE CHOUINARD
ME
gravatar
Marie E.
Torrington, CT
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest advice with the work done right the first time.
The staff works very hard to do what is right at a fair price. I really appreciate the fact that they are the experts on Hyundai's. In the past I have tried to work with other people who did not know what they were doing.
Recommended
STEVE C. from Torrington Hyundai responded on 11/01/2016 06:56 AM

Thank you very much for your kind words!

Employees worked with
SC
STEVE CHOUINARD
MH
gravatar
Margaret H.
South Egremont, MA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
The service staff listened to me and solved my problem. Thank you so much.
Recommended
STEVE C. from Torrington Hyundai responded on 10/28/2016 08:32 AM

Thanks you for your review.

Employees worked with
SC
STEVE CHOUINARD
TM
gravatar
Thomas M.
Burlington, CT
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Accommodating
My brake line broke and when I came in I was treated with courtesy they were unable to get the part until the next morning but quickly finished the job in the morning
Recommended
STEVE C. from Torrington Hyundai responded on 10/20/2016 09:38 AM

Thank you!

Employees worked with
SC
STEVE CHOUINARD
JK
gravatar
Joseph K.
Plainville, CT
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unanticipated Service
I had a problem that I felt needed prompt attention. I called the Service Dept. at Alfano Torrington Hyundai and they suggested I come in at my earliest convenience and they would check it. I arrived the next morning and was taken in immediately. This was definitely beyond my expectations.
Recommended
STEVE C. from Torrington Hyundai responded on 10/20/2016 09:39 AM

Thank You!

Employees worked with
SC
STEVE CHOUINARD
RB
gravatar
Robert B.
Torrington, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Same or next day service
very good
Recommended
STEVE C. from Torrington Hyundai responded on 10/15/2016 04:38 AM

Thank You

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Litchfield, CT
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Very accommodating. Excellent service.
Recommended
David W. from Torrington Hyundai responded on 10/08/2016 08:43 AM

thank you

Employees worked with
SC
STEVE CHOUINARD
PB
gravatar
Phillip B.
West Cornwall, CT
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Staff were extremely helpful and knowledgeable.
Recommended
David W. from Torrington Hyundai responded on 10/06/2016 12:20 PM

thank you

Employees worked with
SC
STEVE CHOUINARD
RZ
gravatar
Richard Z.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly folks
5*
Recommended
David W. from Torrington Hyundai responded on 10/04/2016 06:36 AM

thank you

Employees worked with
SC
STEVE CHOUINARD
AM
gravatar
Andrea M.
Torrington, CT
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
GREAT dealership for vehicle service
All employees make sure you're comfortable. Great service department!
Recommended
David W. from Torrington Hyundai responded on 09/30/2016 04:37 AM

thank you

Employees worked with
SC
STEVE CHOUINARD
DL
gravatar
Della L.
Torrington, CT
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service dept, Dave.
Kindness shown to me, at a time when I had just loss my husband. Good service.
Recommended
David W. from Torrington Hyundai responded on 09/22/2016 04:38 AM

thank you Della. best wishes and I'm so very sorry for you loss.

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
New Rochelle, NY
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Excellent service, Friendly and helpful employees
Recommended
David W. from Torrington Hyundai responded on 09/21/2016 04:42 AM

thank you

Employees worked with
SC
STEVE CHOUINARD
MB
gravatar
Maureen B.
Winsted, CT
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as always
I truly appreciated the service manager providing me with a coupon for a discount on my service.
Recommended
David W. from Torrington Hyundai responded on 09/16/2016 04:38 AM

thank you

Employees worked with
SC
STEVE CHOUINARD
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.