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SureCritic / Hyundai Dealer / Torrington Hyundai / STEVE CHOUINARD
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STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

Verified Customer
Farmington, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I always have a good experience when taking my Sonata in for service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/08/2020 07:15 AM

Thank you for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
CM
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Catherine M.
Farmington, CT
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
From Lease to Purchase with Ease
I did my first ever lease July 2017 and loved the car so much, that I bought it. The finance manager Michael made the process as easy as possible, even while we are all social distancing and masked.

Steve in the Service department was just as friendly and knowledgeable as any time I brought my car in for minor servicing. While they are not the closest Hyundai dealer to me, they are the only ones I Want to go to.
Thank you so much for my Elantra!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 07/06/2020 06:53 AM

Thank you Catherine for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
JG
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John G.
Bristol, CT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly sales staff that work well together
After examining several different models of Hyundai, we decided on a certified preowned vehicle. There were some issues that are being serviced, and we look forward to years of happy driving
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/26/2020 04:51 AM

Thank you John for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
SM
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Sharri M.
Torrington, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as always
Great service and friendly atmosphere Steve And the crew does an excellent job as always Thank you again for a job well done
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/26/2020 04:50 AM

Thank you for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
MF
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Michael F.
Torrington, CT
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Body work
Body work on our Santa Fe better than we hoped for. Great job!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/24/2020 05:23 AM

Thank you Michael for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Naugatuck, CT
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
THE PLEASANT CUSTOMER SERVICE, THE WORK ETHICS, THE LISTENING TO THE CUSTOMERS, THE GREAT SERVICE AND STAFF MEMBERS!
EXCELLENT SERVICE FROM ALL STAFF KEEPS ME A LOYAL CUSTOMER. IN MY EXPERIENCE IT'S GREAT TO GET SERVICES FOR MY CAR AT THIS LOCATION!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/15/2020 12:22 PM

Thank you for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
LM
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Linda M.
Canton, CT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Always pleased with their service dept...
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/10/2020 10:22 AM

Thank you Linda for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
SM
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Sharri M.
Torrington, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as always
Always great service at Torrington Hyundai Thank you again Steve for your help
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 06/10/2020 05:52 AM

Thank you Sharri for your review. I'll pass this along to Steve.

Employees worked with
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STEVE CHOUINARD
RI
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Rebekah I.
Farmington, CT
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Will be back for future service
Very good service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/17/2020 10:47 AM

Thank you Rebekah for your review. We appreciate your business.

Employees worked with
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STEVE CHOUINARD
FH
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Flora H.
Amenia, NY
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Highly recommend this dealership for all of your car needs. Service department is attentive, professional and timely.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/12/2020 05:40 AM

Thank you Flora for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Torrington, CT
2005 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Convenient,
Everything was done in a timely manner and explained thoroughly to me
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/09/2020 11:04 AM

Thank you for your review. Have great day.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Winsted, CT
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast service
Everyone is friendly and knowledgeable. Received prompt service.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 02/22/2020 06:43 AM

Thank you for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
DL
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Donna L.
Goshen, CT
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best Customer Service
Steve in service is and has been my point of contact for several years. He is exceptional. When he suggests something needs to be done, I just do it. He never tries to oversell services that are not necessary. He explains things with clarity. His techs always get it right the first time! Steve is the face of Hyundai for me! He is the reason I go there for every service and repair! ??
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 02/10/2020 10:46 AM

Thank you Donna for your review. We appreciate your business.

Employees worked with
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STEVE CHOUINARD
KM
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Kenneth M.
Torrington, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great hospitality and a great service center to be in, and a friendly atmosphere
great job as always and always a pleasure dealing with Steve and the crew at Torrington Hyundai
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 02/10/2020 06:58 AM

Thank you Kenneth for your review. We appreciate your business.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Naugatuck, CT
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
EXCELLENT CUSTOMER SERVICE!!!
THANK YOU!!!!!!!!!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 01/23/2020 10:12 AM

Thank you for your review. Stop by for a free car wash.....

Employees worked with
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STEVE CHOUINARD
JB
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Jermey B.
Torrington, CT
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I was really impressed by the service department at the Torrington Hyundai. They did several different repairs that I had been needing, and everything was done quickly, professionally, and the prices were way below what I was expecting. I wouldn't hesitate to take my car back there the next time I need something done.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 01/20/2020 05:48 AM

Thank you Jermey for your review. Happy new year.

Employees worked with
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STEVE CHOUINARD
Verified Customer
Thomaston, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Employees are wonderful
My car is always serviced at the Torrington Hyundai dealership. Everyone there is friendly and courteous.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 01/20/2020 05:48 AM

Thank you for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
RL
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Robert L.
Winsted, CT
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
EXCELLENCE
TORRINGTON HYUNDAI STEPPED IN AND HYUNDAI MOTOR AMERICA STEPPED UP....ABOVE AND BEYOND ALL EXPECTATIONS.THE TEAM AT TORRINGTON HYUNDAI TOOK A TERRIBLE SITUATION AND CORRECTED IT AND DID NOT STOP UNTIL THEY HAD CORRECTED IT. THEY COVERED FOR A WARRANTY COMPANY THAT SHOULD HAVE COVERED MY CLAIM AND WOULD NOT. TORRINGTON HYUNDIA PUT ME FIRST. IF YOU ARE SHOPPING FOR A CAR I HIGHLY RECOMMEND YOU GIVE TORRINGTON HYUNDAI A FAIR CHANCE. THEY DESERVE IT AND I AM SURE YOU WILL LIKE THE RESULTS. THEY DONT WANT YOU TO GIVE THEM YOUR BUSINESS , THEY WANT TO EARN YOUR BUSINESS , GIVE THEM A TRY!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 01/09/2020 12:51 PM

Thank you Robert for your review. I will say we worked hard at this one with a great end result. I'm very happy for you and hope you will return. Happy new year.

Employees worked with
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STEVE CHOUINARD
DS
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Douglas S.
Torrington, CT
2010 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The peopleexcellent
Excellent Service desk people outstanding. They listen to you and don’t give u a run around Doug
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 12/27/2019 07:44 AM

Thank you Douglas for your review. Have a great new year.....

Employees worked with
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STEVE CHOUINARD
PG
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Paul G.
Terryville, CT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
everything
no comment
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 12/23/2019 06:47 AM

Thank you Paul for your review. Happy holidays.

Employees worked with
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STEVE CHOUINARD
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