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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / STEVE RISLEY
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STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

AB
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ANNA B.
Saint Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people!!! Awesome service and wonderful follow ups.
Excellent!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/30/2015 02:52 PM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LC
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LEWIS C.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personell , sales & Service
I have used this dealer for two of five Hyandais ans well continue to return.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/12/2015 05:34 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
DK
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DAVID K.
Palm Coast, FL
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees there
The best techs & advisors
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/04/2015 05:07 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
NM
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NEIL M.
Centerville, MA
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
they provide great service with a friendly atmosphere.
Had car serviced on Monday 4/27/15. Oil change and a recall were completed along with a complementary car wash and vacuuming in a little over an hour. I asked them to check if my back up camera was covered under warranty, and they ran an inquiry and assured me that it was covered to 60,000 miles. Funny thing is my Hyundai dealer up north tried to sell me a new camera for over $500 back in November, said it was only covered for 36,000 miles. Overall both times I've been to Hyundai of St Augustine I've had a great service experience.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/30/2015 06:28 AM

Thank you for your kind words and welcome to our Hyundai of St. Augustine family.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
AQ
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ADELE Q.
Palm Coast, FL
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The service, professionalism, courtesy and quality of the experience is outstanding
Outstanding
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/25/2015 11:04 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
RL
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RAYMOND L.
Palm Coast, FL
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
courtesy
prompt service. Waiting time is not bad.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/08/2015 05:51 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
Verified Customer
Saint Augustine, FL
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, courteous and efficient
handled recall issue promptly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/07/2015 06:10 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
TS
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THOMAS S.
Jacksonville, FL
2014 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Easy
My wife and I set an appointment for the oil change and they were ready for us when we got there. They had the job done and the car washed and vacuumed a good 20 minutes or so faster than quoted. Friendly service and good coffee while you wait. Having the NCAA game on was perfect. We will be back for the next change.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/25/2015 02:04 PM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
Verified Customer
Atlantic Beach, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
they do what they say(work), when they say(time), for what they say($'s)
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/11/2015 05:26 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
CB
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CINDY B.
Saint Augustine, FL
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service and detail
Good service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2015 07:54 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service and Detail Teams
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
DK
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DAVID K.
Palm Coast, FL
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great people
Excellent facility, staff and atmosphere
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/28/2015 12:00 PM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine. It is always a pleasure when you come in to visit.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
JG
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JEAN G.
Palm Coast, FL
2013 HYUNDAI SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, courtesy, knowledgeable, and efficant
I have averaged a new car about every 2 years and in the last 7 years I have either bought or leased a vehicle from this dealer. Will not go anywhere else. Customers for life.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/27/2014 10:30 AM

Thank you for the kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
PC
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PETER C.
St. Augustine, FL
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
great emplyees
great service with great service people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/13/2014 08:38 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
PM
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PHILLIS M.
Elkton, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
I was in and out was great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2014 07:38 AM

Phillis,

 Thank you for the kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
PF
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PAMELA F.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai of St Augustine
A great experience. From purchasing my Sonata to the service department, I have never been so well taken care of. Love my Sonata and all the staff. I usually find car dealerships very intimidating but this was a totally different experience for me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2014 06:09 AM

Hello Pamela,

 Welcome to our Hyundai of St. Augustine family. Thank you for the kind words and loyalty to our dealership.

Sincerely,
Service Team
Hyundai of St.Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
AM
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ALPHA M.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly - helpful - knowledgeable - talented
the title is the review of the service department people at Hyundai of St. Augustine
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/04/2014 11:31 AM

Thank you for your kind words and loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
PK
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PAUL K.
Palm Coast, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, at a fair price!
They do a great job, keep you informed, are polite and helpful and fair in their business dealings! The work has always been done right the first time!
Recommended
ANDREW M D. from Hyundai of St. Augustine responded on 08/09/2014 06:07 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JG
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JONQUIL G.
Jacksonville, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
I love coming here to have my car serviced! Deb is great and really helpful!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/24/2014 05:01 AM

Thank you for your kind words and loyalty to Hyundai of St. Augustine. Debbie is a wonderful asset to our service team and understands excellent customer service.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
GW
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GARY W.
Palm Coast, FL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
your service advisors make the service department great!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/21/2014 12:02 PM

Our Service Advisors greatly appreciate your kind words and loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
TH
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TERRI H.
Jacksonville, FL
2010 Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EXCELLENT SERVICE
Friendly, knowledgeable staff. Service provided in a timely manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/16/2014 06:11 AM

Our service team thanks you for your kind words and appreciates your loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
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