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SureCritic / Hyundai Dealer / Superior Hyundai / THERESA L BAAS
TB

THERESA L BAAS

Superior Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(94 reviews)
69

Reviews of THERESA L BAAS

Verified Customer
Anniston, AL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2021
Service Type: Repair
verified customer Verified Customer
7
Category: Service
Consistent
Love my Elantra, perfect for my day to day life. Staff and service has been exceptional whole time.
Employees worked with
TB
THERESA L BAAS
Verified Customer
Jacksonville, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great
Great experience
Employees worked with
TB
THERESA L BAAS
Verified Customer
Anniston, AL
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2021
verified customer Verified Customer
Category: Service
fast and reliable services!!
If you have your car put in on Saturday and cant pick it up at 1:00 call them and they will leave it outside.
Recommended
Employees worked with
TB
THERESA L BAAS
Verified Customer
Oxford, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great People
Always quality service
Recommended
Employees worked with
TB
THERESA L BAAS
SF
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Sarah F.
Talladega, AL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Over and Beyond!!
I am an older lady who hates it when something goes wrong with my car, but when I know all I have to do is call Superior Hyundai, it makes it so much better. I always know they will be honest, fair, and will
work easily with me. They go over and beyond to satisfy their customers. The entire staff is very kind, patient and friendly. I would highly recommend them to anyone.
Recommended
Employees worked with
TB
THERESA L BAAS
LT
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Lynn T.
Anniston, AL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Superior Hyundai-The personnel is outstanding
I've used Superior Hyundai ever since I bought my 2010 SantaFE! Everyone is very friendly, helpful and great at their job!
Making appointment to have car serviced is great..they work around your schedule. They also will contact/talk to you about whatever they find that may need to be done. Always on time and do a wonderful job! Everyone is so friendly!
Recommended
THERESA L B. from Superior Hyundai responded on 06/22/2021 11:02 AM

Thank you for the outstanding survey ! We appreciate your continued loyalty to our dealership and our staff ! We look foward to taking care of all your automotive needs soon !! 

Employees worked with
TB
THERESA L BAAS
Verified Customer
Talladega, AL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Awesome service staff
Awesome group
Recommended
THERESA L B. from Superior Hyundai responded on 06/18/2021 07:06 AM

Thank you for the awesome 5 star review ! We appreciate your continued loyalty to our dealership and our personnel. If you have any questions or concerns give me a call at 256-236-7651

Employees worked with
TB
THERESA L BAAS
BP
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Byron P.
Talladega, AL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
Very organized. Personal friendly.
Recommended
THERESA L B. from Superior Hyundai responded on 06/15/2021 05:35 AM

Thank you for the incredible 5 star review !!! I'm so happy we achieved our goal of 5 stars ! Please do not hesitate to give us a call if you have any questions or concerns !!

Employees worked with
TB
THERESA L BAAS
Verified Customer
Oxford, AL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Business as Usual
Superior Hyundai Service Dept continues to deliver on service. I was in for my regularly scheduled maintenance. I was met at my car and greeted friendly by name.
Recommended
James R J. from Superior Hyundai responded on 06/11/2021 11:30 AM

Thank you for your feedback from your previous service visit so that we could reach your expectations going forward. I am glad to know that the advisor greeted you by name and you had a 5 star visit. Have a great weekend!

Ryan Johnson
Service Director

Employees worked with
TB
THERESA L BAAS
GJ
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Gary J.
Anniston, AL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Reliable service by professional staff
Service procedures are professionally scheduled and performed on-time and correctly. When a mistake is made they “make it right” to the customers’ satisfaction.
Recommended
THERESA L B. from Superior Hyundai responded on 06/03/2021 05:36 AM

Thank you for the incredible 5 star survey ! We appreciate your continued loyalty to our dealership and our dealership perosonell. Please give us a call if you have any questions or concerns and we look forward to seeing you again soon ! 

Employees worked with
TB
THERESA L BAAS
MK
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Mark K.
Anniston, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good and friendly
Good service friendly people
Recommended
THERESA L B. from Superior Hyundai responded on 06/03/2021 05:38 AM

Thank you for the wonderful 5 star review ! We always strive to achieve 5 star ! We look forward to servicing your vehicle again soon !!!

Employees worked with
TB
THERESA L BAAS
Verified Customer
Pell City, AL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Easy to make appointment...service personnel very helpful...car wash a plus
Recommended
THERESA L B. from Superior Hyundai responded on 05/31/2021 12:28 PM

Thank you for the 5 star survey ! It is always our goal to provide 5 star service ! I apologize for the inconvience in the ladies restroom ! We try to make sure there is always amentities available to the customer ! Thank you again for the 5 star and we will make sure we have amentities available from now on! 

Employees worked with
TB
THERESA L BAAS
MS
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Margie S.
Riverside, AL
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love my 2021 Tuscan!
First I love Hyundai line of Vehicles.
Second, I love Superior Hyundai in Anniston.
Their sales are not high-pressured, but are available to answer all your questions.
Their service staff are excellent and strive to not only meet your service needs, but exceed them.
Recommended
THERESA L B. from Superior Hyundai responded on 05/13/2021 05:27 AM

Thank you for the outstanding 5 star review ! I am pleased that we achieved our goal of 5 star service ! If there is anything we can assist you with please let me know ! We hope to see you again soon ! 

Employees worked with
TB
THERESA L BAAS
Verified Customer
Anniston, AL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Dept
We took our car in for its routine oil change. Everyone was very kind and professional and i had my car back in a very short amount of time.
Recommended
Employees worked with
TB
THERESA L BAAS
TR
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Thomas R.
Anniston, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
There’s only one place to get great service.
I have vehicles by two other manufacturers, and I have tried their service departments respectively. Each time I take them their own vehicle, there is either a problem getting the parts or an outrageous cost associated with the repair. The only thing I’ve learned is great service is where you find it and that place for me is Superior Hyundai. The only way I take my vehicles elsewhere is that Superior’s service department tells me I have to. It is then that I prepare myself for disappointment or a inflated bill or quite possibly both. The Superior parts department and the service department are simply the best, but don’t take my word for it, see for yourself.
Recommended
THERESA L B. from Superior Hyundai responded on 04/21/2021 12:07 PM

Thank you for your 5 star review ! It is our goal to provide each and every customer with their own unique experience with us ! We appreciate your business and this survey means the world to each and every one of us ! Thank you so much !!!

Employees worked with
TB
THERESA L BAAS
Verified Customer
Heflin, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people!!
The people are wonderful!! They work with you and try to help!! The car wash is great too
Recommended
THERESA L B. from Superior Hyundai responded on 04/15/2021 08:49 AM

Thank you for the 5 star review! It is always our goal to provide 5 star service. We look forward to seeing you again soon for your automotive needs ! 

Employees worked with
TB
THERESA L BAAS
Verified Customer
Edwardsville, AL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2021
verified customer Verified Customer
Category: Service
Service and courtesy.
They set appt. Asap and double check to make sure what u r bringing car in for is necessary.
Recommended
Employees worked with
TB
THERESA L BAAS
Verified Customer
Ashland, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great servicethe lady
the lady there was very nice, helpful, and professional. The cookies she gave us at check-out was great.
Recommended
Employees worked with
TB
THERESA L BAAS
BO
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Bob O.
Anniston, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great
Close to home.
Recommended
Employees worked with
TB
THERESA L BAAS
Verified Customer
Wadley, AL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Better than expectes
Not Recommended
Employees worked with
TB
THERESA L BAAS
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