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TB

THERESA L BAAS

Superior Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(94 reviews)
69

Reviews of THERESA L BAAS

LS
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Ladonna S.
Anniston, AL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very nice employes in the service dept. They take great care of my car and its so clean when they return it to me
The service dept is great!! Always to nice to me
Recommended
JOHN V M. from Superior Hyundai responded on 12/21/2020 11:13 AM

Thank you for giving us the opportunity to provide your automotive needs.  It really makes us feel proud to know our customers feel about us as you do.  However, I must admit, our job is a lot easier when we are servicing wonderful guests.  We truly appreciate the great rating and very nice comments.  It always a pleasure to take care of your vehicle and we look forward to seeing you again real soon!

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
BD
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Betty D.
Riverside, AL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best customer service place
Great experience, pleasant staff
Recommended
JOHN V M. from Superior Hyundai responded on 12/21/2020 06:00 AM

Thank you for giving us the opportunity to provide your automotive needs.  We consider this a privilege and want to provide the very best service possible.  We appreciate the great rating and nice comments.  We look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
BM
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Bobby M.
Piedmont, AL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
My kind of business
The dealership lives up to it’s name. Superior
Recommended
JOHN V M. from Superior Hyundai responded on 12/10/2020 07:20 AM

Wow!  Music to our ears!  We love it when our owners are happy!  We are extremely thankful you've given us the opportunity to provide your automotive needs.  Thank you for the great rating and heartfelt appreciation for the wonderful comments.  We look forward to and are eager to assist you again in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
TR
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Thomas R.
Rainbow City, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always excellent service.
The entire service department staff at Superior Hyundai always display a bright and caring persona. The truly care about the quality of service they provide to the customer. I really appreciate the friendly greeting every time I have one of my vehicles serviced there.
Recommended
JOHN V M. from Superior Hyundai responded on 11/04/2020 08:09 AM

Thank you for choosing Superior Hyundai for your automotive needs.  We consider it an honor and privilege.  It gives us great satisfaction to know our guests feel welcomed and we value these relationships.  We appreciate the great rating and wonderful comments.  We are eager and look forward to assisting you again in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
Verified Customer
Oxford, AL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Be back again . Courteous and fast super service center.
Recommended
JOHN V M. from Superior Hyundai responded on 10/13/2020 06:38 AM

Thank you for choosing Superior Hyundai for your automotive repairs.  We appreciate the great rating and nice comments and look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
KB
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Kimberly B.
Moody, AL
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always excellent service
I am currently driving my second purchased vehicle from Superior Hyundai and my parents also own a vehicle purchased there. During both purchases, I worked with Mario on purchasing and financing options that fit my needs. The salesman on the most recent purchase, Andrew, was very personable and allowed me the opportunity to process my options without high pressure sales tactics. Ray assisted me with features of the most recently purchased vehicle and was very professional. Both of my Hyundai vehicles have been serviced at Superior and all of my dealings with Marlena and Theresa have been extremely pleasant, friendly and have demonstrated great customer service.
Recommended
JOHN V M. from Superior Hyundai responded on 10/09/2020 05:49 AM

Wow!  How can we say thank you, but to say thank you?!  It's customers like you who make us want to do our job even better!  We appreciate your loyalty, patronage and the relationship we all have with you.  Thank you for the wonderful comments and great rating.  It is definitely our pleasure to assist you in any way we can.  We're gonna have to warning buzzer on your cup! :)  Roll Tide!!!

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
Verified Customer
Anniston, AL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Quick friendly service. Will definitely go back
Recommended
JOHN V M. from Superior Hyundai responded on 09/30/2020 05:38 AM

Thank you for choosing Superior Hyundai for your automotive needs.  We consider it and honor and privilege.  We appreciate the great rating and look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
MB
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Mark B.
Oxford, AL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Mark B
Brought my Palisade in for PM. Everyone was very professional from the gentleman I spoke with to schedule service and the nice young ladies promptly processing the paperwork. I got my vehicle back in no time. Will return.
Recommended
JOHN V M. from Superior Hyundai responded on 09/25/2020 05:52 AM

Thank you for giving Superior Hyundai the opportunity to provide your automotive services.  We consider it an honor and privilege.  We appreciate the great rating and kind comments and look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
Verified Customer
Munford, AL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Helpful
Always helpful and wanting the best for your car!
Recommended
JOHN V M. from Superior Hyundai responded on 09/17/2020 07:51 AM

Thank you so much for choosing Superior Hyundai for your automotive needs.  We consider in an honor and privilege.  It is always our pleasure to interact with pleasant individuals such as yourself.  We truly appreciate the nice comments and great rating.  We want you to know we are here to assist you and look forward to doing so when needed.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
DH
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Darlo H.
Talladega, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly staff and prompt service
The Service Dept. is always friendly and helpful. The waiting area is clean. Service is always prompt.
Recommended
JOHN V M. from Superior Hyundai responded on 08/24/2020 05:36 AM

Thank you for choosing Superior Hyundai for you automotive needs.  We love hearing good things from our guests regarding their experiences with us.  We truly appreciate the great rating, kind words and our continued relationship.  We are here for you when you have a need and look forward to seeing you again.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
Verified Customer
Sylacauga, AL
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly timely service
Service was timely and friendly
Recommended
JOHN V M. from Superior Hyundai responded on 07/24/2020 01:08 PM

Thank you for choosing Superior Hyundai for your automotive service.  We appreciate the nice comments and great rating.  We look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
JM
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Jeremy M.
Ohatchee, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Superior service department
Superior is the only place I take my car for all my service needs. They work with my busy schedule with drop off service, after hour pick up, and pay by phone option. The professional and friendly staff is also a plus!
Recommended
JOHN V M. from Superior Hyundai responded on 07/16/2020 05:35 AM

We appreciate you giving us the opportunity to provide your automotive needs.  Thank you for the nice comments and great rating.  We are available when you need us and eager to assist you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
Verified Customer
Oxford, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Job
Good job!!
Recommended
JOHN V M. from Superior Hyundai responded on 07/07/2020 01:12 PM

Thank you for choosing Superior Hyundai for your automotive needs.  We consider it a privilege to provide the services.  We appreciate the great rating and look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
TR
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Thomas R.
Rainbow City, AL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The representatives in the service department are great people.
I enjoy the energetic personalities of the service department at Superior Hyundai. They are always smiling and happy to see customers. They really understand the term customer service and how important it is to the dealership. They are straight shooters and are up front about the required maintenance for my vehicles and I trust them and always accept the maintenance they recommended. I have a 2008 Jeep Commander I bought from Superior in 2008 and because of Superior's top notch service department this vehicle has not seen a Chrysler dealership in almost 5 years.
Recommended
JOHN V M. from Superior Hyundai responded on 06/25/2020 01:20 PM

Thank you for choosing Superior Hyundai for your automotive needs.  We consider the opportunity a privilege and appreciate the great rating.  We look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
ST
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Samuel T.
Lincoln, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
The friendly people
Recommended
JOHN V M. from Superior Hyundai responded on 06/22/2020 05:54 AM

Thank you for the great rating and kind comment.  We appreciate the opportunity and consider it a privilege to provide your automotive needs.  We look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
ME
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Mike E.
Cropwell, AL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
verified customer Verified Customer
Category: Service
Happy with the service.
Questioned a service charge, and John took good care of us with this matter.
Recommended
Employees worked with
TB
THERESA L BAAS
DH
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Donna H.
Anniston, AL
2019 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
verified customer Verified Customer
Category: Service
Service Manager, John, is a professional & devoted to customer satisfaction.
The service manager was very quick to resolve any issues I had with my detail/car wash. I want to thank him for being so friendly & concerned about my service. I look forward to buying cars & recommending friends & family to Superior Hyundai in the future.
Recommended
Employees worked with
TB
THERESA L BAAS
CS
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Corayon S.
Anniston, AL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service ar Superior Hyundai
Always pleased with the service at Superior!
Recommended
JOHN V M. from Superior Hyundai responded on 06/08/2020 05:38 AM

Thank you for choosing Superior Hyundai for your automotive needs.  It is a pleasure for us and we consider it a privilege.  We appreciate the great rating and comment!  We are eager and look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
Verified Customer
Anniston, AL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
.
.
Recommended
JOHN V M. from Superior Hyundai responded on 05/28/2020 10:43 AM

Thank you for choosing Superior Hyundai for you automotive needs.  We consider it a privilege to provide your services.  We appreciate the great rating and look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
TG
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Trena G.
Lincoln, AL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
They get the car on in and get the job done!
Great people! There all hard working to please the customers and there car done as soon as possible.
Recommended
JOHN V M. from Superior Hyundai responded on 05/25/2020 02:05 PM

We appreciate you choosing Superior Hyundai for your automotive needs.  Thank you for the great rating and wonderful comments.  We look forward to assisting you in the future.

John Morris
Service Manager
Employees worked with
TB
THERESA L BAAS
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