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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 reviews)
80

Reviews of TRAVIS KUHN

PM
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Patricia M.
Lake Elsinore, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy Hyundai Owner!
Brought my car in a little bit earlier than my scheduled appointment time and I thought I was going to have to wait longer but was told 1 hour and 15 min and was ready at the exact time that i was given. Very happy I didn't have to wait. The gentlemen that assisted me was also very nice and had great customer service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/20/2018 10:31 AM

We appreciate the great review.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
Verified Customer
Bakersfield, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
The overall service is good but there would be times I'd be waiting for hours for an oil change. I drive 40 minutes away just to get service here because I thought since I bought the car from here they'd take care of me. They do, sometimes.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/18/2018 01:50 PM

We appreciate your review. Thank you very much. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Staff always very helpful and professional
Excellent service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/14/2018 08:46 PM

Thanks for the ackloedgement. It truly means alot. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
KW
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Ken W.
Menifee, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
convenient although access off Inez is a bit tricky.
Swift and excellent service, always has been
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/13/2018 04:43 PM

Thanks so very much for the review. I am glad that we earned a 5 star perfect review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MS
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Mary S.
Murrieta, CA
2017 Hyundai Sonata Hyb
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good with Cars
Great with cars, not so much with people. Job was done very well. Poor communication and customer service.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/13/2018 06:51 PM

Mary,   

Per our conversation please except our apologies for the lack of communication on the last service. Thanks for the feedback and please feel free to see myself or Travis on any future service and I hope your next experience is much better. Thanks for taking the time to chat. Hope you have a great night. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AV
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Andrew V.
Lake Elsinore, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional service.
They are professional and do a great job.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2018 07:29 PM

Thanks so much. Hope to see you again for your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Oceanside, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hannah Thomas
Excellent service! Always friendly and they always do a great job.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2018 07:28 PM

Thank you for taking the time to fill out the survey.  Thanks for choosing us as your dealership.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AL
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April L.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Always sensitive to my concerns.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/09/2018 02:32 PM

I thank you so much for your business. I like the fact that my team makes sure to take care of all your concerns. We hope to see you again soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
EE
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Ellie E.
Murrieta, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Service Dept
Other than loving the three Tucsons I have owned, one of the main reasons I buy Hyundai vehicles is because of their Service Dept. They are the BEST!! Everyone is helpful, courteous, friendly and I am never blindsided with added costs or repairs.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/07/2018 02:09 PM

Thank you for being part of the Temecula Hyundai family. We very much appreciate you choosing us as your preferred dealer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
RA
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Robert A.
Menifee, CA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service dept
Service is great and staff always says hello
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/06/2018 11:46 AM

Team Temecula Hyundai thanks you for your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Employees worked with
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TRAVIS KUHN
TK
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Tina K.
Sun City, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Excellent service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/05/2018 07:04 PM

Thank you very much for the great review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JS
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Jene S.
Anza, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service.
Had an issue with my car and was helped by Travis in resolving all of my issues.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/04/2018 08:18 PM

I'm very glad our staff was able to take care of the issues your vehicle was having. Thank you for servicing your vehicle with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JS
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Jeffrey S.
Temecula, CA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Genesis is Awesome
Friendly and dependable
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/01/2018 04:33 PM

Thank you Mr. Sanders We are glad to have you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
RV
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Robert V.
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service feb 27 2018
I was helped by Travis and no problem at all..the only hassle was my tires were checked and adjusted by technician 888...but the pressure was not correct as the psi light came on and showed only 29 psi in the tires when the 2017 tucson requires 35 psi, so I had to go and put air in my tires myself. My service report shows tech 999 washed my car, but my car was not washed, but that was not a big deal to me.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/01/2018 10:36 AM

I'm so sorry for the tire pressure and wash. Please feel free to return for a car wash. Thank you for the review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
TM
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Thomas M.
Canyon Lake, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great warranty follow through.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/28/2018 11:50 AM

Thanks so much for the nice words. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
GD
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Gary D.
Menifee, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean & Fast Service
Very calm place to service a car.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/27/2018 10:51 AM

Thanks for the nice compliment. We strive for great service and I am glad that we deviled. Hope to see you on your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MB
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Michael B.
Temecula, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Everyone made sure that I knew they were there to help!
Everyone was helpful but not overly so. It was just right! In fact Kevin (who is the valet service guy) told me about the new Genesis valet service and I bought a new 2018 G80 5.0 that same day!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/22/2018 11:35 AM

Thanks so much for the awesome review. We appreciate the great review. See you on your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AS
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Arlene S.
Fallbrook, CA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service!!!!
Service was excellent and completed in a timely manner. From the time I drove in for service I was warmly welcomed and wat work was going to be done explained to me. My vehicle was even washed before I left. THANK YOU!!!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/22/2018 10:17 AM

Greatly appretiate the awesome review. Thanks from Temecula Hyundai team. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
GB
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Gloria B.
Hemet, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
People I did interact to have service in my car was friendly and courteous.
The service was good, and I expect that my car will run better since they did the adjustment that was necessary to have in my car.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/22/2018 10:11 AM

Thank you very much for the positive review. I am glad to see that we took care of the repairs on your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RB
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Ronald B.
Lake Elsinore, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
My service rep went above and beyond my expectations. Service was perfect. Thank you.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/21/2018 03:06 PM

Thank you so much for the review. I'm glad to see that Travis went above and beyond to repair your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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