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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 reviews)
80

Reviews of TRAVIS KUHN

TS
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Taylor S.
Murrieta, CA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service
Service was good as usually
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Always Excellent Service
Whenever I take my car in for servicing, the technician assisting me always has a smile and a great attitude. Any questions I have are answered immediately and professionally. I have never had a bad experience at Temecula Hyundai.
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Murrieta, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Nice employees, did exactly what I needed & was in & out at descent time.
Thank you!
Recommended
Employees worked with
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TRAVIS KUHN
KS
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Kristen S.
Lake Elsinore, CA
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Temecula Hyundai rocks
Everyone at this location is the best. Been coming here for years now and will continue in the years to come
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall Work Performed Efficiently and Effectively
Overall this dealer was friendly and responsive to my needs. They validated multiple times the appointment date and time and were able to give me a time that was within one week of me calling. All representatives were courteous and professional,.
Recommended
Employees worked with
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TRAVIS KUHN
GO
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Glen O.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Travis
I worked with Travis Kuhn to get my car fixed from an accident. He was very helpful and kind. He kept me informed along the hole process. I thought he provided me excellent customer service. I will definitely return because of his professionalism.
Recommended
Employees worked with
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TRAVIS KUHN
AG
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Andrea G.
Mission Viejo, CA
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Travis and his team are AMAZING!!!
Unfortunately, I had an issue with my Genesis 2.0T. I was on my way to work at a new job and something broke in my engine. I was barely able to get my car to work. I called Temecula Hyundai and spoke to Travis. I explained the situation and that I was at a new job and couldn't leave. He was so understanding and actually sent someone down to pick it up for me. After inspection, it was found that a rod broke, something shot through the turbo and into my catalytic converter. My engine was destroyed! He not only worked hard to get my engine replaced under warranty, he also was able to get a loaner car approved for me in the meantime. My girl (my Genesis ) now has a brand new engine & exhaust manifold thanks to Travis and his team with no work/stress on my end. I have been to several dealership service departments through the years and have never received the Amazing service that was provided by Travis. Even though the dealership is approximately 50 miles from my home, it will be the only service department that I will ever take my Genesis to again. Great work guys! My sincere thanks to Travis, Luis & Drew for the all of their assistance in what could have been a very stressful situation.
Recommended
Employees worked with
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TRAVIS KUHN
CM
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Colleen M.
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly
Travis was my first contact, he was very friendly they were under staffed that Sunday but he kept a friendly professional attitude, I told him I had to go to work in the afternoon so he made sure my car was ready n washed at the time I needed, it was a very good experience, thank you Travis n the other gentleman that was there, I didn't get his name
Recommended
Employees worked with
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TRAVIS KUHN
RO
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Rosalinda O.
Temecula, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Recalls
Wow! I have never experienced such great service from a dealership. They were fast, courteous, and just turned a procrastination item to something that was not so bad. Kudos to the service team. I will not hesitate to come back or refer my friends.
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Escondido, CA
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/13/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall
I'm guessing the recall was handled as it should have been.
Recommended
Employees worked with
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TRAVIS KUHN
AS
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Alden S.
Wildomar, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Customer Service
Good Customer Service
Recommended
Employees worked with
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TRAVIS KUHN
KP
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Kathleen P.
Anza, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Outstanding People At Temecula Hyundai
We have always been treated well and made to feel welcome. It's a nice surprise when the Parts Department manager remembers us from previous visits. The Service Department employees actually care about the people who are trusting them with their cars. I like knowing I can ask questions and get real answers. The people at this dealership always provide a pleasant experience. I have recommended Temecula Hyundai to others who have purchased their cars there as a result and I will continue to do so.
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Murrieta, CA
2011 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/08/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Ecm recall
Needs improvement in communication
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/08/2018 04:36 PM

I am very sorry to hear about what had happened on your last service. Please feel free to contact me as soon as possible, I would like to find out what had happened. I will be in the office for the rest of the week 7-6 pm. The only way for us to grow as a company is to get the feedback from customer and figure out a way to correct the issue and put some process in place. Thanks and hope to hear from you soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
Verified Customer
Menifee, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always have my back
The service department rules! Always friendly, timely, and willing to squeeze me in when indeed to. Now they’re even open on Sundays!
Recommended
Employees worked with
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TRAVIS KUHN
DK
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Dennis K.
Menifee, CA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people that work there.
The work was done in a timely manner, and they did not try to sell me services I did not need.
Recommended
Employees worked with
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TRAVIS KUHN
TJ
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Todd J.
Temecula, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick oil change
Quick turn around.
Recommended
Employees worked with
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TRAVIS KUHN
PP
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Patricia P.
Hemet, CA
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Service
Personnel communicated with me with what my auto needed, and matched prices, so I didn't have to go somewhere else.
Recommended
Employees worked with
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TRAVIS KUHN
Verified Customer
Fallbrook, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
It took one hour, they have coffee and tvs
Recommended
Employees worked with
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TRAVIS KUHN
GM
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Gerald M.
Menifee, CA
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/03/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Needs work in service
Your service department needs work
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2018 07:38 AM

I would like to apologize about the miss-communication on behalf of our service department and the damage caused by our porter. If it has not yet been resolved please feel free to contact me and I will be more then happy to resolve any issues. Thank you for your business and hope to see or talk to you soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
Verified Customer
Murrieta, CA
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Thank you for the great service!
Recommended
Employees worked with
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TRAVIS KUHN
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