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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 reviews)
80

Reviews of TRAVIS KUHN

Verified Customer
Wildomar, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
People, location and convenience.
See ya for next service!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/07/2020 03:56 PM

Thank you so very much for taking the time to get your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Excellent customer service and honest staff.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2020 12:47 PM

Thank you so much for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
DC
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Debbie C.
Lake Elsinore, CA
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
My Service Advisor Travis Kuhn was awesome. He provided cost estimates, explained expectations and what service was needed for my vehicle.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/11/2020 12:46 PM

Thank you so much for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
TC
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Tracy C.
Temecula, CA
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
verified customer Verified Customer
Category: Service
Rectifying bad service
After a bad experience at this dealership I am happy to say that I was contacted by the Service Manager who has proactively moved to resolve my issues. While I am still waiting for my car to be repaired, I have a courtesy car and they are working on get all of my concerns resolved. So far so good - hope the good service continues!!!
Recommended
Employees worked with
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TRAVIS KUHN
DC
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Debra C.
Murrieta, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
vary haooy
nice facility
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/27/2020 07:04 AM

We appreciate the 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
RH
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Ricky H.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service at Temecula Hyundai
Service Dept. provides timely, helpful and friendly service. Their waiting area is well maintained and Receptionist is personable and friendly. Our appointment was for 7a and we back on the road by 8a. Great job!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/18/2020 01:44 PM

Thank you for the 5 star review. We hope you have a great week. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JM
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Juya M.
Menifee, CA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
warrenty work
I brought in our Elantra for a check up before the 100000 mile mark. Our dealer ran a full diagnostic on the car and made a few recommendations for no charge.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/03/2020 12:10 PM

Thank you form coming in to see us. We appreciate the great 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
KL
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Karen L.
Menifee, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
I took my car in for an oil change and an air filter replacement.. I was out in just a little over an hour, which made me very happy.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/31/2020 07:20 AM

Thank you for coming in to see us and taking care of the 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
replaced problem dual clutch transmission
Travis did a great job getting the test evaluation on the vehicle done, getting approval for replacing transmission, scheduling the work and getting the work done. Aaron did a great job on the installation. All of the above in a timely manner. Vehicle now performs better than it did when new.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/31/2020 07:19 AM

Thank you for coming in to see us and taking care of the 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
EW
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Ethel W.
Lemon Grove, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Ms
I received excellent professional service throughout my visit.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/28/2020 09:03 AM

Thank you for taking the time to fill out the survey and taking care of a great 5 star review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
n/A
n/a
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/21/2020 08:16 AM

Thank you for the great 5 star review. We appreciate you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JD
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Jessica D.
Sun City, CA
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service
Brought our car in for a recall. Found out it also had other issues. Travis helped us the entire time. He was awesome, attentive, and individualized. I couldn’t have asked for better customer service. Our car was returned clean. They provided a Lyft to and from the dealership which was very helpful! Made the drop off and pick up so much easier.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/17/2020 08:37 AM

Thank you got the great review. I hope you have a great weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
BG
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Barbara G.
Murrieta, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service
My engine was completed in 2 weeks I thought it would take longer. Happy with the outcome!?
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/10/2020 01:17 PM

Thank you for the great response to our survey. We appreciate your business. I am glad that we took care of the engine replacement in such a short time. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TW
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Ted W.
Escondido, CA
2019 Hyundai Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
PEOPLE
PROMPT, EFFICIENT AND COURTEOUS WORKERS
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/09/2020 07:07 AM

Thank you for the great 5 star review. We appreciate your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
Excellent professionl and friendly serivce
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/08/2020 08:53 AM

Thank you for the 5 star review. Hope you have a great day. Happy New year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Consistent amazing service especially our advisor. We commend his excellent customer service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/02/2020 07:28 AM

Thank you for a 5 star review. Hope you have a great New Years. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
LM
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Lori M.
Temecula, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service Department!
I am always well taken care of. Carlos, Travis and the service staff always keep you informed, and do what they say. James in the sales department make sure to check in when he sees me, to see if I am ready for a new car. It's feels good when a business recognizes you, and treats you like family ?
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/02/2020 07:27 AM

Thank you for a 5 star review. Hope you have a great New Years. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly
Very good but there is room for improvement
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/26/2019 08:28 AM

Thank you for the review. Please let me know what we could do better on your next visit. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MC
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Michael C.
Hemet, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Standing behind their recall
I'm happy to report that they stood behind there recall obligations
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/26/2019 08:27 AM

Thank you for the great 5 star review. We appreciate the positive review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MR
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Michael R.
Temecula, CA
2012 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Your staff has always been superb.
You have a very caring and competent staff.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/11/2019 05:19 PM

Thank you for coming in to see us and having your vehicle serviced with us. We appreciate your business. I hope you have a great holiday.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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