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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 reviews)
80

Reviews of TRAVIS KUHN

EC
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Enid C.
Fallbrook, CA
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly dealership
Been coming here for 10 years always had good service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/21/2020 10:40 AM

Thank you for the great 5 star review. We appreciate you coming in to see us for service. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JH
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Jonathan H.
Menifee, CA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Travis Kuhn Service Writer
Request Travis Kuhn for your service representative. He will get the job done.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/30/2020 10:27 AM

Thank you for the great 5 star review. Hope you have a great day. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
TS
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Terry S.
Hemet, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Good service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/23/2020 08:12 AM

Thank you for the great 5 star review. Hope you are staying safe and well. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
Verified Customer
Oceanside, CA
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Service Department
The people are very friendly and the service is quick and reliable every time. Wouldn't consider taking my car anywhere else.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/16/2020 08:17 AM

Thank you for the great 5 star review. Hope you have a fantastic day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
CS
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Chad S.
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
GOOD PEOPLE
THEY LOOK VERY NICE PEOPLE. GOOD TO ME. HAVE GOOD TIMES.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/16/2020 08:12 AM

Thank you for the great 5 star review. Hope you have a fantastic day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SP
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Susana P.
Murrieta, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service to my Sonata
Excellent service provided
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/03/2020 04:34 PM

Thank you for the great survey. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
Verified Customer
Temecula, CA
2020 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Mediocre service facility
Service looks like a dump with facility comparable to a run down mom and pops shop.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/22/2020 01:14 PM

Thank you for taking the time to speak with me today. Please feel freed to contact me in the fuutre to see if we can correct the wind noise issue. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JS
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Jordin S.
Murrieta, CA
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer serive
Our 2009 Hyundai Elantra had a recall and they came to our house, picked up our car and left us with a car in case we needed to go somewhere, and then brought back our car a few hours later WASHED!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 10/19/2020 07:05 AM

Thank you so very much for taking the time to fill out our survey and for the great response of a 5 star rating. We appreciate you coming in to see us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TD
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Thomas D.
Murrieta, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
The service department
It helps that the service department is open 7 days a week and you can get service on weekends.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/28/2020 09:20 AM

Thank you for the fantastic 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
TT
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Tami T.
Fallbrook, CA
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
closest for service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/17/2020 08:16 AM

Thank you so very much for the 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SP
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Susana P.
Murrieta, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent
good prompt service, my car is washed too!!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/31/2020 08:39 AM

Thank you for the great 5 star review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Fallbrook, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing
Everyone in the service department that I came in contact with was friendly and helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/31/2020 08:38 AM

Thank you for the great 5 star review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MK
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Martin K.
Fallbrook, CA
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt service
The service is great
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/24/2020 08:19 AM

Thank you for the great 5 start review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TF
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Terry F.
Wildomar, CA
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Couldn't ask for better service!
I had an intermittent problem with a check engine light that had gone on for quite a while. But Travis became determined to resolve it. He asked me to come in and leave the car so that they could completely research the issue and troubleshoot the cause. In the meantime he provided me with a loaner car so that I still had transportation. Well, mission accomplished! A problem was uncovered, parts were ordered and the repair was completed the following week. I couldn't be happier. Thanks guys!!!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/14/2020 07:30 AM

Thank you for the great survey. We appreciate you coming in to have your vehicle repaired with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
KA
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Ken A.
Temecula, CA
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
60000 miles check up
The intake department is too small and cramped. Other than that I had a good experience. The car was done sooner than I thought it would be. The people who were working on it found a problem with the steering and went ahead and fixed it while it was still under warranty. Thank you.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/13/2020 04:51 PM

Thank you for the review. I hope that you are doing well in these tough times. Thank you for coming in to have your vehicle serviced with us. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MP
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Michelle P.
Lake Elsinore, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Staff was professional and job was well done!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/05/2020 09:30 AM

Thank you so very much, We appreciate you coming in to have your vehicle serviced with us. 





                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Employees worked with
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TRAVIS KUHN
JP
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John P.
Murrieta, CA
2011 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
verified customerVerified Customer
Category: Service
Rescore
Thank you for reaching out to me after my previous scoring and for your phone call. I appreciate your enthusiasm and true customer service. I have always received great service at your service area and will remain a loyal customer.
Recommended
Employees worked with
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TRAVIS KUHN
EW
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Ethel W.
Lemon Grove, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mrs. Weekly-Avant
I took my vehicle in 3 times for the same thing.
I think is is finally done.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/29/2020 09:16 AM

Thank you so much for the great 5 star review.  I am so very sorry it took 3 visits to fix the concern but I am very glad its finally completed. Please let us know if we can help with anything else. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JP
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John P.
Murrieta, CA
2011 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
verified customerVerified Customer
Category: Service
Rescore
Thank you for reaching out to me after my previous scoring and for your phone call. I appreciate your enthusiasm and true customer service. I have always received great service at your service area and will remain a loyal customer.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2020
Service Type: Repair
Category: Service
Good quality service, poor communication.
Amanda White stressed me out due to her rude nature. Red hair and glasses in case I got the name wrong
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/29/2020 12:03 PM

Mr. Parker. 

I am so sorry to hear about your experience with us on your last visit. I called and got in touch with your wife and I was advised to call you later tonight or on Thursday. I will get back in touch within the next couple days so we can chat for a little. Thank you for the feedback as I am looking into this matter. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JE
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Jim E.
Hemet, CA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Excellent service. Thank you to Travis and all the staff in Service. Great job! ? So glad we chose Temecula Hyundai!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/22/2020 02:32 PM

Thank you for the 5 star review. We look forward to your return for any service needed. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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