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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(586 reviews)
80

Reviews of TRAVIS KUHN

Verified Customer
Lake Elsinore, CA
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty work
The warranty person arrived 3 days later than we were told and therefore we were unable to get a rental car for a week. Plus the parts were on backorder but were able to be found sooner than expected. The Temecula Hyundai service managers were very helpful in keeping us informed.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/20/2019 10:51 AM

Thank you for the great review. We are very happy that we took care of your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
RM
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Richard M.
Hemet, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Best Service Around
Work was complete and thorough. Vehicle was finished when I was told it would be. The free Lyft service was effortless and timely.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/18/2019 10:03 AM

Thank you so very much for coming in to have us service your vehicle. We appreciate your business. I am so glad that the free Lyft serviced works so well on taking customers home. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JD
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James D.
Temecula, CA
2013 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Job
As always well done.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/17/2019 07:33 AM

Thank you very much for the great survey. We appreciate you coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inhibitor Switch
Excellent customer service and honest particularly Travis the advisor who help my husband.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/11/2019 03:18 PM

Thank you for having your vehicle serviced with us. I am very glad that Travis has taken such great care of you and your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Menifee, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
very professional service
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/11/2019 03:17 PM

Thank you so much for the great survey. Hope you have a fantastic day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
GC
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Gloria C.
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fixed everything
Took my veh. in for repairs, unfortunately wasn’t covered under warranty, but they did find other items wrong that were covered under warranty and repaired them.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/10/2019 03:31 PM

Thank you so much for the 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
GR
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Geralin R.
Winchester, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
My service rep Travis Kuhn was awesome! He took care of everything and always made sure I was in the know for the status of my vehicle. Hopefully everyone can request Travis and also experience his amazing service!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/09/2019 12:25 PM

Thank you so much for the great review. I am glad that he took such great care of you and your needs. I will forward this email to him so he knows that he did a GREAT job. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Menifee, CA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty Problem
Right headlight was out. It was replaced under warranty which was really nice!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/05/2019 08:29 AM

Thank you so much for coming in to see us. We appreciate your business. I am very glad that we got the bulb covered under warranty. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
RM
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Richard M.
Hemet, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Honest Professional Service
Came in here for some recall work and they completed that and recommended some additional Warranty work. We were provided with Lyft service, a free oil change, and car wash. Exceptional!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/03/2019 02:13 PM

Thank you so very much for taking the time to fill out the survey. I am very glad to see that we took such great care of you and your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
LW
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Lesa W.
Lake Elsinore, CA
2013 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/03/2019 08:16 AM

Thank you for the great review. Please let us know what we could have done better to earn a 5 star review. We are always looking for ways to grow. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
LC
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Linda C.
Oceanside, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome service
We bought the car there. We moved to Oceanside and still make the trip to Temecula Hyundai because it's the best!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 09/03/2019 08:06 AM

Thank you for driving all the way here for service on your vehicle. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MP
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Myron P.
Murrieta, CA
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Thanks for a good experience
Even though they were busy they still took care of me. It was good to see they let me know the things that need to be taken care of and did not pressure me to get it done
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/27/2019 04:52 PM

Thank you for returning the survey. We very much appreciate you. Thank you for the review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SP
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Sharon P.
Temecula, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
I had a warranty issue and made an appointment to have the work done. As soon as I pulled in, I was met by their service person, shown to the "check-in" (for want of another word) and was immediately assisted. The work was done in about 30 minutes, car was washed and I was on my way. The customer service there is excellent!! All of the people in that department are friendly, out going and professional!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/20/2019 03:16 PM

Thank you so very much for having your vehicle serviced with us. I am so very happy to hear that you got taken care of so quickly. Thank you for your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Winchester, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fair and friendly service
The dealership did everything they could to make sure the process of getting a new engine for our car was as painless as possible.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/20/2019 07:50 AM

Thank you for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
GJ
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Geoffrey J.
Winchester, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt, professional service with no added pressure.
Friendly service staff took care of my concerns and were prompt and courteous. The service advisors communication was top notch and kept me informed in every aspect.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/16/2019 09:22 AM

I am very glad that our staff took such great care of your vehicle. Thank you for being part of the Temecula Hyundai family. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
HF
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Howard F.
Temecula, CA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service experience.
Easy telephone appointment for next day. Major maintenance performed in a very reasonable time and at a fair price. Appreciated being kept informed all along the way. Shuttle was unavailable for a period but they provided a LYFT ride.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/05/2019 07:34 AM

Thank you for taking the time to fill out the survey with a great 5 star review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RW
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Rita W.
Temecula, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service
Employees are very friendly and courteous and very polite , l like that very much “ and easy to understand what l tell them, l m very please with them. That is the reason l keep on going back.
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 08/02/2019 11:08 AM

Thank you very much for the great review! We appreciate your business and see you next visit!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Sun City, CA
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast help
I had issues with my car not turning off I called from my home and the gentleman said to bring my car right in and within two hours my car was fixed and I was back home
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 08/02/2019 11:07 AM

Thank you for the review. See you next time at Temecula Hyundai

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
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TRAVIS KUHN
RL
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Richard L.
Aguanga, CA
2003 Hyundai Tiburon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Best Service.
Great mechanics and conveniently located!
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 08/01/2019 06:57 AM

Thank you for the compliment and visit to Temecula Hyundai! see you next visit!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
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TRAVIS KUHN
TS
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Tom S.
Temecula, CA
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
FIVE STARS:
In addition to maintenance & repairs , love having my car cleaned in & out
Recommended
Travis K., Service Advisor from Temecula Hyundai responded on 07/31/2019 06:55 AM

Thank you for coming to Temecula Hyundai and the great review! See you next time!

Travis Kuhn
Service advisor
951-699-6807
Employees worked with
avatar
TRAVIS KUHN
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