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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / TUNDE O'CONNOR
TO

TUNDE O'CONNOR

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(687 reviews)
78

Reviews of TUNDE O'CONNOR

Verified Customer
Ponte Vedra, FL
2018 Hyundai Tucson
ReScore Review™
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/03/2018
verified customerVerified Customer
Category: Service
customer service status quo.
I do not know if my customer service concerns were met. I received emails saying that this issue was going to be addressed. His email says he is going to correct the issues. Are the corrected? I have not been back to confirm. Has anyone tested the training and proceses? I have not. Therefore, my overall rating for my actual service experience remains the same.

I did receive two emails from Joe K. I made my suggestions on customer service improvements in the service area. His reply email is below:
From: Joe King Date: 8/2/2018 8:42 AM (GMT-05:00) To: Jessica Bress Subject: Re: Thank you for your survey
Good morning Mrs. Bress,
Thank you again for taking the time to share this with me so that I may address these concerns promptly. We have had some personnel changes recently and I need to make sure our new team members are effectively trained asap. Our reputation to customer satisfaction has been #1 in our district and with your candid feedback I am confident we will continue to retain that title. I am going to send you a check for $50.00 for the inconvenience we caused and while I understand this in no way makes up for level of service you experienced, I do ask that you fill out a Re-score survey (that I will be sending out to you) and I hope we can win back your confidence on your next visit with us. Please feel free to contact me personally if I may ever be of assistance.

My reply to his email is below:
Thank you for your reply. With your attention to executing, implementing, and monitoring the customer service training and process improvements should result in positive customer experiences.

No need to send me $50.00. My expectation was to express my concern. I did so with the survey and your contact with me.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/01/2018
Service Type: Maintenance
Category: Service
Poor Customer Service Skills
Access to Service Department Service Advisors confusing and time consuming. No direction from Dealership Operator to contact Service Advisor.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2018 09:12 AM

Thank you for sharing your service experience with us. Our sincere apologies for the uncharacteristic level of service you received. We will be reaching out to you shortly and again we appreciate you for bringing this to our attention.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2018 06:39 AM


 Thank you for speaking with me today and allowing us the opportunity to improve our organization through your candid feedback. Our number 1 goal is customer satisfaction and I appreciate your assistance and hope to regain your confidence by achieving this goal.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Hastings, FL
2018 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
Having trouble getting a wiperblade fixed on a new car. Disappointed in the service.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/25/2018 03:02 PM


 Thank you for sharing your service experience with us. Our sincere apologies for the wiper not cleaning well still. We will be reaching out to you to follow up and make sure we get this corrected.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/27/2018 02:26 PM

Thank you for speaking with Tunde today and allowing us the chance to make this right.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/24/2018 06:31 AM

Happy to hear we were able to get your windshield wiper issues corrected. Please let us know if there is ever an issue and it would be our pleasure to assist in making it right.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Not happy
Took the Tucson in because it was jerking when cold now it is going back because it is worse.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/24/2018 10:11 AM


 Thank you for sharing your service experience with us. Our apologies for the issues you are having. Tunde, your service consultant will be reaching out to you to assist in getting this corrected.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Saint Augustine, FL
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Review
Very good service
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/02/2018 05:55 AM


 Thank you for sharing your experience with us and your continued loyalty to Hyundai of St Augustine.
 Please let us know how we can earn that 5th star on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
JW
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Jack W.
Palm Coast, FL
2018 Hyundai Santa Fe S
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
verified customerVerified Customer
Category: Service
Great Follow up
I had a problem with my appointment but St. Augustine Hyundai fix immediately!
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/16/2018
Service Type: Maintenance
Category: Service
Good thing it was Free
I went for an all change and it took two hours. I expect to be in and out within 30 to 45 minutes. Be prepared to sit and wait.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/18/2018 12:17 PM

Thank you for speaking with Tunde today. Our apologies for the additional amount of time needed to complete your service.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Atlantic Beach, FL
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honesty, service, friendliness
Wasn’t serviced on the 15th, but the 8th. Love the nitrogen in the tires, feels like I am floating/rolling on clouds
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/22/2017 06:19 AM

Thank you for sharing your service experience with us. We agree not only does Nitrogen help increase your fuel mileage and wear on your tires, it helps the ride.

We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
2017 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Ok
Ok
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/20/2017 06:35 AM

Thank you for sharing your service experience. Tunde, your service consultant will be following up with you to see where we failed. 
 
 Happy Thanksgiving from all of us here at Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JB
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Jordan B.
Saint Augustine, FL
2015 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
verified customerVerified Customer
Category: Service
accomdating
Had issues with service but they are very concerned about there customer service and determined that there customers are satisfied
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2017
Service Type: Repair
Category: Service
Service department needs to be timely
Have had nothing but trouble with this place
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/03/2017 12:57 PM

Thank you for sharing your experience with us. Our deepest apologies for the miscommunication with our technician. Thank you for speaking with us and allowing us to try and make up for any inconvenience we caused. We appreciate your understanding and will address this to make sure it doesn't happen again.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DH
gravatar
Delilah H.
Jacksonville, FL
2014 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I have to return to this location, to hold the service department accountable for there service;otherise I will no longer recveive auto service from any Hyundai dealership.
Discouraged. Tamiami Hyundai of Naples Florida was the best service from Hyundai
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/18/2017 08:10 AM


Thank you for taking the time to share your experience with us. Our apologies for the vibrations, Danny will be reaching out to you to make this right.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Verified Customer
Jacksonville, FL
2017 Hyundai Tucson
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2017
verified customerVerified Customer
Category: Service
Warranty repair
Staff very attentive
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/28/2017
Service Type: Repair
Category: Service
.
.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/28/2017 12:52 PM

 Thank you for speaking with us today. Our sincere apologies for the XM radio issues you are having and any inconvenience this has caused.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Starke, FL
2015 Hyundai Genesis
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2017
verified customerVerified Customer
Category: Service
Window fixed
Much better service this time around. Window is now fixed. Wish I could have gotten fixed sooner.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/17/2017
Service Type: Maintenance
Category: Service
Trying to get window fixed. Been in 5 times in the last 6 months. Still haven't fixed it
Terrible service will taking business else where.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/20/2017 06:53 AM

Thank you for taking the time to speak with Cheryl. Our sincere apologies for the part not coming in correctly and the inconvenience this has caused. Our parts manager has been made aware of this and has expedited the part needed. We appreciate you bringing this to our attention and allowing us to make it right for you. We value you and your time and once again our apologies for the inconvenience.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
EH
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Erin H.
St. Augustine, FL
2012 Hyundai Sonata Hybrid
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
verified customerVerified Customer
10
Category: Service
They made it right!
I had a recall and a couple other issues with my car, and Hyundai was very professional with the way they handled it!
Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
EH
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Erin H.
St. Augustine, FL
2012 Hyundai Sonata Hybrid
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
verified customerVerified Customer
10
Category: Service
They made it right!
I had a recall and a couple other issues with my car, and Hyundai was very professional with the way they handled it!
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/05/2022
Service Type: Repair
2
Category: Service
A whole mess of issues
My engine gave out on 16 due to a recall I was unaware of in late September. Got my car to the dealership, 7 months later the engine had finally been replaced only to find that there are now also a slew of other problems with the car. My car was fully serviced 2 months prior to the engine incident, and now my ABS is out and my battery is dead. Both of these were non existent issues prior to my car sitting on the lot at Hyundai for 7 months. Now I’m out another 3k in repairs for stuff that has happened either due to the engine issue or while in Hyundai’s care. They pretty much said I pay up for the repairs or have it towed elsewhere.
CHERYL B. from Hyundai of St. Augustine responded on 04/05/2022 12:31 PM

Thank you for taking the time to share your experience with us. Our sincere apologies for any inconvenience this may have caused you.  Tunde your Service Advisor will be reaching out to you in regards to the issue you had.

Sincerely,

Cheryl B.

Employees worked with
TO
TUNDE O'CONNOR
KM
KEITH MONDELLO
KD
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Kenneth D.
Palm Coast, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Professional Service Team
All members of the Service Department were very kind and very professional. I would not take my car to any other place for servicing. While waiting, they kept me informed of the time line as to what was being performed on my car.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/31/2022 12:57 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
Verified Customer
Green Cove Springs, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very professional staff
My Sonata is 5 years old and I'm still returning to this Service Department because (i) the staff is professional, Tunde, is very knowledgeable and explains fully what needs to be done; (2) the service technicians are capable, I have never had to return for work to be corrected....and last but not least, the men who wash the car..ooh..I get compliments every time about how clean and sparkling my car looksl
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/28/2022 08:56 AM

 We sincerely appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
AF
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Angela F.
St. Augustine, FL
2021 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
verified customerVerified Customer
10
Category: Service
Great service
Tunde took care of all our needs and she is very professional. Overall we had a great experience with our service!
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
AF
gravatar
Angela F.
St. Augustine, FL
2021 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
verified customerVerified Customer
10
Category: Service
Great service
Tunde took care of all our needs and she is very professional. Overall we had a great experience with our service!
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/23/2022
Service Type: Maintenance
0
Category: Service
First service
They don’t care about the customers car they scratch the top of my hood at my very first service and I’m very pissed about it
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/24/2022 12:32 PM

 Thank you for sharing your service experience with us and our deepest apologies for any inconvenience this may have caused. We stand behind our work 100% and your consultant, Tunde has made a reservation to have this corrected. We take tremendous pride in exceeding our guest's expectations and will make sure we get this corrected for you.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
LV
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Laurel V.
Jacksonville, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service was exceptional as always.
We live in Jacksonville, it's worth the trip. I have always had positive experiences with Hyundai of St. Augustine. Hyundai customer for life.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/15/2022 08:13 AM

Thank you for taking the time to share your service experience with us and the 5 star rating also for traveling from Jacksonville we realy apprectiate you being a Hyundai customer for life. . Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
DM
gravatar
Diane M.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great people ,
The service is great. friendly people, they go above and beyond to make sure your comfortable.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/10/2022 01:42 PM

We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
MG
gravatar
Mark G.
St. Augustine, FL
2008 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
The Hyundai service was very good
The service was very good. Staff were very friendly people. Very helpful staff.
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/09/2022 09:50 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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