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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Victor Vasquez
VV

Victor Vasquez

PARTS & SERVICE DIRECTOR
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 reviews)
69

Reviews of Victor Vasquez

PT
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Pamela T.
Goodyear, AZ
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Staff & the location,
Victor is very professional and knowledgeable about many aspects of his job. He's a great asset to your company. He is deligent in helping maintain the safety of the vehicles. Thank you for a job well done! Keep up the good work!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/28/2018 04:03 PM

Hello Pam,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Tucson in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RL
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Rebecca L.
Goodyear, AZ
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Victor has always treated me with best customer service. He’s a great asset to your organization. Keep up the great work!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/26/2018 06:59 AM

Hello Rebecca,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RM
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Richard M.
Sun City, AZ
2013 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
2013 Genesis Coupe
Car drives like new after extensive mechanical repairs
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/24/2018 10:29 AM

Hello Rick,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Genesis in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
TS
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Thomas S.
Sun City, AZ
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service and Great Staff
Great Service. Greeted right away by Victor the Service Manager. I was able get in and out in a timely manner without an appointment scheduled. Great and Friendly Staff. Very Nice and Clean Dealership. Definitely will be returning for more Service. Thanks Victor and Rodeo Hyundai
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/23/2018 07:13 AM

Hello Thomas,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
MC
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Maria C.
Goodyear, AZ
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing service
Victor Vasquez and his team from service are absolutely amazing.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/23/2018 07:11 AM

Hello Stephanie,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
CC
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Christina C.
Goodyear, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change 06-30-18
Service has always been satisfactory for me. My service agent always has my best interest. thank you!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/16/2018 12:43 PM

Hi Christina,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RC
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Richard C.
Sun City, AZ
2009 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
your service
Your service MGR. Victor,easy to make apt all ready on time..
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/11/2018 01:08 PM

Hi Richard,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Azera in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
SU
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Seth U.
Goodyear, AZ
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Brought my car in for my 15,000 service. Was stunned by the cost of the service, I feel it was definitely on the high side. The service itself was done well and other than cost I am happy.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/07/2018 07:04 PM

Hi Seth,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
LS
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Lakaysha S.
Buckeye, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change at Rodeo Hyundai
Received excellent service would go back any time!
Recommended
KAELYNN K. from Ken Garff Hyundai Surprise responded on 07/06/2018 10:07 AM

Hello Lakaysha,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

Victor Vasquez
Service Director
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
AG
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Arthur G.
Buckeye, AZ
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great staff
Recommended
KAELYNN K. from Ken Garff Hyundai Surprise responded on 07/05/2018 08:00 AM

Hello Arthur,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,

Victor Vasquez
Service Director
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
DM
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Daniel M.
Glendale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Victor
Always takes care of us and so does his team when he’s not around.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 07/02/2018 06:14 PM

Hi Daniel,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
SG
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Stan G.
Sun City West, AZ
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Victor the service manger
Thr service on my a/c unit was done quickly and professionally. They ave me a loaner car while my car was being
serviced which helped me get to and from work.

Stan Goldman
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 06/29/2018 05:20 PM

Hi Stan,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RP
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Richard P.
Sun City West, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Better than expected
Did good
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 06/29/2018 10:14 AM

Hi Richard,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
JW
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Justin W.
Surprise, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Best ever service we love victor
Never really wanted a Hyundai but we ended up with one. Now we are loyal owners after Victor helped us through a stressful engine blow out. We will never own anything else and will buy our next vehicle from surprise Hyundai based on our experience with Victor and crew.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 06/29/2018 08:30 AM

Hi Justin,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Santa Fe in the future.



VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
JH
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Joyce H.
Waddell, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Service
Prompt, friendly service.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 06/25/2018 05:19 PM

Hi Joyce,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RF
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Raphael F.
Surprise, AZ
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
close by
yes
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 06/25/2018 05:19 PM

Hi Raphael,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Santa Fe in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
PP
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Pablo P.
Avondale, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service.
Location is clean and has very good customer service.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 04/03/2018 06:56 AM

Hi Pablo,


Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Genesis in the future 



VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Verified Customer
Glendale, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best dealership I’ve ever worked with
This place is in top of their tasks. Inviting atmosphere, classy and personal service in all aspects. Quickly greated and never any pressure to try to sell or service anything that is not totally necessary. Will continue to make the drive out here for service
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 03/25/2018 09:57 AM

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.


 

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RF
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Randall F.
Buckeye, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellant service
The service manager went to great lengths to provide customer satisfaction.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 03/20/2018 01:47 PM

Hi Randall,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
AL
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Annette L.
Goodyear, AZ
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Hyundai Dealership In Surprise AZ
The best “suprise” in Surprise, AZ is accidentally discovering a new Earnhardt Hyundai dealership Service center and re-finding a trusted Service Director. Clean, up to date and excellent customer support. Thank you to a great staff.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 03/14/2018 07:22 PM

Hi Annette,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sante Fe in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Employees worked with
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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