WB

WILLIAM BULOSAN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

CC
gravatar
Carin C.
Honolulu, HI
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Good customer service
Convenient location
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 09/13/2018 06:29 PM

Aloha Carin, thank you for taking the time in leaving us a 5 star review. I am happy to hear our staff provided good customer service. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

YN
gravatar
Yumiko N.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
excellent experience
Wow. The dealer changed my battery for free and very swiftly. The case manager, Will, was professional and nice. I love the shuttle service. Much better experience than expected.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 09/12/2018 12:43 PM

Aloha Yumiko, we appreciate you taking the time in leaving us a 5 star review. Our staff work hard to provide the best service, so I am happy to hear that reflected on your last visit. Thank you for servicing your vehicle with us. We hope to see you at your next service appointment. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

RC
gravatar
Randall C.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great
Quick and convenient service.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 09/11/2018 12:34 AM

Aloha Randall, we appreciate you taking the time in leaving us a 5 star review. I am happy to hear our staff provide great service and at a timely manner. Thank you for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

TB
gravatar
Thomas B.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and courteous employees.
My Wife and daughter both visited the Tony Hyundai Honolulu office on 9/04/2018. They each received free, good tasting coffee, received free rides to their office and home, and most memorable was the friendly and courteous service from all employees they encountered. This is very unusual in 2018. Thank you.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 09/05/2018 05:35 PM

Aloha Thomas, we appreciate you taking the time in leaving us a positive 5 star review. I am happy to hear our staff took great care of your wife and daughter with coffee and the courtesy shuttle ride to their work and home. Thank you all for servicing your vehicle with us. See you at your next service appointment

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service!
Had my car serviced thru Will Bolosan. Called with updates as promised. Explained what was found and provided cost so I could make a good decision.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 09/04/2018 12:02 PM

Aloha, thank you so much for taking the time in leaving us a 5 star review. Will is great and works hard to provide the best service, so I am happy to hear that reflected on your last visit. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

GM
gravatar
Glenn M.
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
GOOD AC IS WORTH WAITING FOR.
Although the service took two days instead of one, the scheduled maintenance service was completed with no current issues that needed attention. The AC problem took one day longer than expected to repair, but we are very grateful to have cool air when we need it so all in all, it was a Happy Ending.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 09/02/2018 11:55 PM

Aloha Glenn, we appreciate you taking the time in leaving us a review. Thank you so much for being understanding throughout the situation. I am happy to hear Will took great care of you and your vehicle. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very Good
Overall experience was good. Service was wonderful. Staff knew what to do.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/29/2018 04:22 PM

Aloha, thank you so much for the 5 star review. I am happy to hear our staff provided a good experience for you. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

MU
gravatar
Myles U.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Convienience
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/21/2018 12:08 PM

Aloha Myles, thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
People nice and efficient.
Very thorough and get the job done.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/20/2018 12:27 PM

Aloha! Thank you so much for the 5 star review. I am happy to hear our staff did a thorough job in a timely manner. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly and prompt service
The guy at the service office was awesome. Super friendly. Would like to work with him again. I'm very grateful for the complimentary wash of my vehicle, but was disappointed to see spots of dirt and bird excrement still on there.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/20/2018 12:21 PM

Aloha, thank you so much for taking the time in leaving us a review. Your feedback is important to us and will help us improve our car wash. We are happy to hear your service advisor was awesome. We appreciate you servicing your vehicle with us. We hope to see you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

RO
gravatar
Renato O.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Experience
Really enjoyed my experience. It is my first time visiting this location and I was treated very well, like a long time customer. Great customer service and communication.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/19/2018 05:00 PM

Aloha Renato, thank you so much for the 5 star review. I am happy to hear you enjoyed your first experience at our service department. Our staff works hard to provide the best service to all our guests. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

GH
gravatar
Gerry J H.
Honolulu, HI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service people are very pleasant
Service writers can recommend any thing, however, is every thing being done what was promised?
My car drives totally different now compared to when I dropped it off. Mileage is shot to hell and the
Car still does not have much acceleration.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/17/2018 07:20 PM

Aloha Gerry, I would like to hear more about your experience. Please contact me today via the info below. Thank you. 

Miles Miller
Service Manager
mmiller@tonygroup.com
808-679-3425

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

CR
gravatar
Cynthia R.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Much More Than a Safety Inspection
My friends always ask me why I take my car to the dealer for my safety inspection. My answer to them is, I don't know about your car dealer, but at Tony Hyundai (Honolulu), they do way more than just the safety inspection. They check on any recalls, they do a general overall inspection and let you know what should be replaced. They are friendly, their service is quick. They have airconditioned facilities that I can wait in, (and check out the newest models). And to top it off, I get a free car wash. Then I ask them what they get when they use their neighborhood inspection facility. When they look at me in awe, I tell them - you need a Hyundai..
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/17/2018 06:56 PM

Aloha Cynthia, thank you for bringing your vehicle to us and leaving us a 5 star review. Our staff works hard to provide the best service and keeps your vehicle safe to drive, so we are happy to hear that reflected on your last visit. We appreciate you choosing us here at Tony Hyundai. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with

CM
gravatar
Colleen M.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast, friendly service!
Always take my Accent to Tony Hyundai!
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 08/15/2018 11:57 AM

Aloha Colleen, thank you so much for taking the time in leaving us a 5 star review. We are happy to hear our staff always provides fast and friendly service. We appreciate you always servicing your Accent with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.