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SureCritic / Hyundai Dealer / JN Hyundai of Honolulu / WILLIAM BULOSAN
WB

WILLIAM BULOSAN

JN Hyundai of Honolulu
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

Reviews of WILLIAM BULOSAN

Verified Customer
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great
Hyundai Honolulu is always great. Super friendly and helpful
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/26/2018 12:02 PM

Aloha! We appreciate you taking the time in leaving a positive 5 star review. I am happy to hear our staff always provides great service. Thank you so much for always servicing your vehicle at Tony Hyundai Honolulu. See you at your next scheduled maintenance. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome customer service!
Great customer service! I was in and out within 30 minutes!
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/26/2018 11:56 AM

Aloha! Thank you so much for reviewing your visit and rating it 5 stars. Our staff works hard to provide the best service, so I am happy to hear that reflected at your last visit. We appreciate you servicing your vehicle with us. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
DL
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Dwight L.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Safety notice
Service was prompt. Staff was able to answer all my questions.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/26/2018 11:49 AM

Aloha Dwight, thank you so much for the 5 star review. We appreciate you servicing your vehicle at Tony Hyundai Honolulu. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2017 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
Another stress-free experience at Tony Hyundai Honolulu! Made an appointment for a safety check and oil change, and William took care of everything efficiently. In addition, he explained what they would recommend for my next service visit (tire rotation, etc.), including the estimated cost of each item. That way, I will know what to expect in terms of approximate cost and the time involved. I appreciate that they are proactive. Service reps (William, Lloyd, etc.) have always been helpful and customer-oriented.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/24/2018 01:25 PM

Aloha! Thank you so much for taking the time in leaving a positive 5 star review. I am happy to hear our staff provided a stress free experience. William is great and dedicated to taking care of our guests. We appreciate you servicing your vehicle with us. See you at your next scheduled maintenance. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly crew
Everyone is friendly.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/24/2018 01:19 PM

Aloha! Thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
SR
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Sean R.
Honolulu, HI
2014 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine trouble
I have a 2014 Veloster Turbo, and I had a problem with the engine sputtering when trying to accelerate. The first time it happen was at mid to high rpm when the turbo was about to kick in. The check engine light began flashing at me and the engine felt like it was sputtering and was going to dye, but the check engine light when back out. It did not take long for the problem to happen again, and this time the check engine light stayed on. So took my car to the dealer since it was still under warrenty. They only had one service rep working on Saturday because the other two were out sick or a family member was sick, and told me they may not be able to get to it with them be booked through December, but we’re able to get my car in the afternoon. The problem they told was a bad spark plug causing the number 2 cylinder to mis fire, but they did not have the spark plug on hand. Why do they not have spark plugs on the shelf? They had to order the part, which took 2 days to get. They replaced it, but it did not take two hours after replacing the spark plug for the problem to return. I drop my car off again on Friday afternoon and did not get back until Saturday afternoon. This time I was told the problem was with the first cylinder ignition coil, which they replaced. I have my doubts the problem has been fixed, but the problem has not returned.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/24/2018 01:18 PM

Aloha Sean, thank you so much for taking the time in sharing your experience. I apologize that happened to your vehicle. Safety is our number 1 priority, so our staff will work hard to make sure they find the issue. Thank you Sean for choosing Tony Hyundai Honolulu. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
VH
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Valerie H.
Honolulu, HI
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
They were helpful, and I was a drop in. They got it done faster that predicted and even washed my car! Gave me a cost break too! Just great service!
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/21/2018 06:20 PM

Aloha Valerie, we appreciate you taking the time in reviewing your visit. Our staff works hard to provide the best service, so I am happy to hear that reflected on your last visit. Thank you Valerie for servicing your vehicle at Tony Hyundai Honolulu. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
MO
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Michelle O.
Kaneohe, HI
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service advisers
Fast service
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/19/2018 07:36 PM

Aloha Michelle, thank you so much for the 5 star review. We appreciate you servicing your vehicle at Tony Hyundai Honolulu. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
MC
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Mark C.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was great. Didn't have to wait long and the service agent let me know everything that was going on
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/19/2018 07:35 PM

Aloha Mark, thank you so much for sharing your experience. I am happy to hear Will took good care of you and kept you updated. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Department
Extremely accommodating and helpful, service to the customer 10stars! William.in service is top of his field!
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/19/2018 07:13 PM

Aloha! We appreciate you taking the time in leaving a 5 star review. Will is great and is always there for you if you have any further questions. Thank you for servicing your vehicle at Tony Hyundai Honolulu. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, friendly service!
Fast, friendly service and Reasonable prices.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/19/2018 07:03 PM

Aloha, thank you so much for the 5 star review. I am happy to hear our staff provided fast and friendly service. We appreciate you servicing your vehicle at Tony Hyundai Honolulu. See you at your next scheduled maintenance. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
AO
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Amy O.
Honolulu, HI
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nothing to complain about
nothing to complain about
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/18/2018 11:10 AM

Aloha! Thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next scheduled maintenance.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
YK
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Yolanda K.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Same old service
Took my car in for service several times, only to have same problems a few days later
Not Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/17/2018 06:31 PM

Aloha Yolanda, I would like to hear more about your experience. Please contact me today via the info below. Thank you. 

Miles Miller
Service Manager
808-679-3425
mmiller@tonygroup.com

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2015 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tucson Sevice
The service is usually very good, but for some reason they did the tire rotation and our tire indicator came on one week later, so I’m not sure if they checked the tire pressure.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/18/2018 06:51 PM

Aloha, thank you so much for reviewing your visit. Your feedback is important to us. I am sorry for the inconvenience, but you can bring your vehicle back to us and we will check out your tire pressure. We appreciate you servicing your vehicle with us.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
RP
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Raylene P.
Kailua, HI
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer service
As has been the case since buying the car in 2011, the service went above and beyond what is necessary. The service was done quickly, with full explanation, and Will even did what he could to save me money on what was done.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/12/2018 11:41 AM

Aloha Raylene, we appreciate you taking the time in leaving a positive 5 star review. Our staff works hard to provide the best service, so I am happy to hear that reflected on your last visit. Will is great and is always there for you. Thank you Raylene for servicing your vehicle at Tony Hyundai Honolulu. See you at your next scheduled maintanence. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
VS
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Veronica S.
Kaneohe, HI
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Veronica
Customer service has always been wonderful. Even though I live on the Windward side, I will make the trip to the dealership because of it.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/11/2018 06:54 PM

Aloha Veronica, thank you so much for choosing Tony Hyundai Honolulu. I am happy to hear our staff always provides wonderful service. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
JB
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James B.
Honolulu, HI
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Location
Fast service
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/10/2018 05:55 PM

Aloha James, thank you so much for the 5 star review. We appreciate you servicing your vehicle with us. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
AY
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Alice Y.
Honolulu, HI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to home. Very friendly and pleasant personnel. Always courteous. Willing to assist and make recommendations
Already mentioned above
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/10/2018 12:42 PM

Aloha Alice, thank you so much for the 5 star review. Our staff works hard to provide the best service, so I am happy to hear that reflected on your last visit. We appreciate you servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
AA
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Anthony A.
Honolulu, HI
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
I went in a couple days before my appointment. My brakes were in pretty bad shape. They worked me on a day that was already fully booked. It was nice to see that they cared about my safety concerns.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/10/2018 11:50 AM

Aloha Anthony, we appreciate you taking the time in leaving us a positive review. Our number 1 priority is the safety of our guests. Thank you Anthony for bringing your vehicle to us. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
CK
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Carolyn K.
Honolulu, HI
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommend
Great service, prompt, professional, nice waiting area, provides coffee.
Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/10/2018 11:16 AM

Aloha Carolyn, thank you so much the 5 star review. I am happy to hear our staff provided great service. Thank you Carolyn for servicing your vehicle with us. See you at your next service appointment. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
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