Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

835 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
Latest Review 6 days ago

Reviews


DD
DALE D.
White Bear Lake, MN
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012
Shop is opened on Saturdays for care car ministary
great

NV
Norene V.
Vadnais Heights, MN
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
Norene said she called the business, they answered their phone, they got her in, they called her with the price and then they did the work.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2012 Category: Service
Mike said they did what they were supposed to do in a timely manner. The estimated price was right. He is happy that his vehicle runs well.
This review was collected via phone interview by Customer Research Inc.

RC
RITA C.
Vadnais Heights, MN
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2012
Friendly people
Very accomodating and a car is provided while mine is in the shop

CB
CARMAN B.
Hopkins, MN
Oldsmobile Intrigue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2012
Knowledgable & respectable employees
Their employoees treat you with respect and very helpful. They will go the extra mile for you.

CS
Chris S.
Vadnais Heights, MN
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2012 Category: Service
Chris said they provide good service.
This review was collected via phone interview by Customer Research Inc.

EW
Elaine W.
St Paul, MN
Acura 3.2TL
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2012 Category: Service
Elaine said she feels she does not know what is going on with her vehicle anymore. She said she called the business a month ago to ask about what exactly was wrong with her vehicle. They never called her back. She said she is going to take her vehicle to another mechanic to see what is wrong with it.
This review was collected via phone interview by Customer Research Inc.

VS
Veronica S.
Circle Pines, MN
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2012 Category: Service
Veronica said she is appreciative of the courteousness and honesty of the personnel. She said they take good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
Rod B.
Forest Lake, MN
Chevrolet Monte Carlo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2012 Category: Service
Rod stated he gave the business specific instructions that were not followed. He was called before any repairs were performed. He said he felt the calls were unwarranted due to the fact he left detailed instructions on the services he wanted performed. He would like to see the business and personnel pay more attention to what the customer requests.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
St Paul, MN
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2012 Category: Service
John said they were polite, warm hearted, honest, on budget, timely, knowledgeable, and kept him informed.
This review was collected via phone interview by Customer Research Inc.

RR
RANDY R.
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2012
Quality workmanship with a friendly atmosphere!
Glad I found this place. A place I can trust. The only suggestion I have is to completely inspect the vehicle the first time with a list of potential issues. An example recently was first it was the back brakes and then the front brakes get added upon repair. Seems like it would've been easier to have them all done at the same time otherwise it seems like everytime you go there, there's something that needs fixing for the next time. That becomes a deterrent for going back.

CC
Charles C.
Minneapolis, MN
Chevrolet Lumina
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2012 Category: Service
Charles said this business has great service and staff. He also said he is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

TS
Terri S.
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2012 Category: Service
Terri said she had a good experience at this business.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2012 Category: Service
Spoke with Patrick. He said that he has worked with the business for years and everything always goes well.
This review was collected via phone interview by Customer Research Inc.

BA
Ben A.
Volvo S70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2012 Category: Service
Ben said they have always taken great care of him. He would recommend them 100 percent to others.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Shoreview, MN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2012 Category: Service
Scott said they completed the repair in a timely fashion. They also treated him well.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
St Paul, MN
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2012 Category: Service
Spoke with Fern. She said she has been bringing her vehicles to this establishment for quite a while. She said the representatives at this business are fair and very good about finding the problem. She appreciates the service at this business.
This review was collected via phone interview by Customer Research Inc.

TP
Ty P.
Minneapolis, MN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2012 Category: Service
Ty said this business was very good at following up with him, their communication was great, and they kept the bill low. They were very kind.
This review was collected via phone interview by Customer Research Inc.

DS
DAVID S.
White Bear Lake, MN
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2012
The People
The service and people are awesome. AM PM tells it to you like it is with no hassle and will go to their extreme to get it right.

KP
Kathy P.
Hugo, MN
Toyota Matrix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2012 Category: Service
Kathy said this business is very reliable, honest, and provides good work.
This review was collected via phone interview by Customer Research Inc.