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Auffenberg Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,567 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
172
Total ReScores
4.9
ReScore Average
83
Net Promoter Score ®

Business Details

About

Auffenberg Hyundai is conveniently located in O'Fallon, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Auffenberg Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Auffenberg Hyundai is conveniently located in O'Fallon, IL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Auffenberg Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(618) 622-9001

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1300 Central Park Drive O'Fallon, IL 62269
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,567 Reviews)

EB
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Erma B.
Collinsville, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/21/2016
verified customer Verified Customer
Category: Service
Erma Bitzer
everytime I have work one there I always have to return to make it right within the last year oil change and then leaked in my garage because gasket was night tight enough, had to have right mirror replaced they installed the wrong mirror. they had to ordered a hose (I think water hose) without a car for days because was a holiday and then when they put the hose on they did not put the underneath back on the car, found it laying in back of my car days later. Sorry, I think you need better mechanics or they should have someone to oversee their work, I live in Collinsville and they are in OFallon and always two trips to get work corrected Sorry but that id the way it is!!!!
Not Recommended
William G., Service Manager from Auffenberg Hyundai responded on 09/22/2016 05:32 AM

Erma, My name is Bill and I am the service manager for Auffenberg Hyundai, Please allow me to   for the issues you had during your prior service visits! I will talk with the technicians and stress the importance of checking our repairs. Please feel free to contact me if you wish. Thank you for your business and I hope we can do better from here on out. Bill

William J. Gillespie
Service Manager
618-641-0001 ext 3261
wgillespie@auffenberg.com
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