Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

141 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


LE
Laura E.
Baltimore, MD
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Laura said they always do a great job.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Marriottsville, MD
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Linda said the employees provided the needed service. They provided great work. They did not charge outrageous prices.
This review was collected via phone interview by Customer Research Inc.

JH
JIM H.
Ellicott City, MD
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Just as reliable as ever
I have been going to Lockett's Auto Care for more than thirty years, and cannot remember ever being disappointed by their service. I trust Mike as much as any service personnel in my little world, and know he will fix any problem put in front of him.
I highly recommend Lockett's to anyone who needs auto service .

KG
Kristen G.
Frederick, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Kristen said the customer service was very friendly. The staff was very good at getting the repair done on time and they are really people she can trust.
This review was collected via phone interview by Customer Research Inc.

NC
NANCY C.
Catonsville, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Frienly atmosphere and prompt s0ervice along with reasonable rate
See above

JR
JIM R.
Catonsville, MD
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Lockett's Auto
I have use Lockett's several times and have received excellent service.

LU
Lenora U.
Catonsville, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Lenora said she went in with no appointment and Mike was able to help her out immediately. She will go back.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Ellicott City, MD
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Brad said he's taken his vehicle to many different places and everyone wants him to get a lot of stuff done. This mechanic is very honest and he does great work.
This review was collected via phone interview by Customer Research Inc.

AT
Antione T.
Baltimore, MD
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Antione said the service was great and he thought the employees were very nice to him.
This review was collected via phone interview by Customer Research Inc.

CB
CEDRIC B.
Catonsville, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Honest, hardworking, trustworthy company
We have gone to Lockett's for 10 years. They have always been upfront about our vehicles and whether to have them repaired. They have given us excellent service and kept our cars running and safe. They have even checked out what we thought were noises for free to see if there was anything wrong. They treat us a good as family.
Mike L., Owner from Lockett's Auto Care responded on 10/25/2018

Thank You Cedric. It's our pleasure as always 

Lockett's Auto Care Team

CR
Cara R.
Catonsville, MD
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Cara said she loves this business.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Catonsville, MD
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Matt said they have been coming here a long time.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
Ellicott City, MD
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Stephen said that he is a long time customer to this business. He absolutely recommends them
This review was collected via phone interview by Customer Research Inc.

BW
BONNIE W.
Baltimore, MD
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Bonnie Winstead
Great

BP
BILL P.
Baltimore, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Friendly service
We have been customers of Lockett' s for many years. They take good care of our cars.

SL
Stephen L.
Catonsville, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Stephen said the business worked on his problems in a timely fashion. He would recommend them for work.
This review was collected via phone interview by Customer Research Inc.

FR
Fred R.
Ellicott City, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
Expert honest car care
We have been bro go g our cars to Lockett's Auto Care for over 39 years for both routine and emergency car care...they have never disappointed us!

SG
Steve G.
Catonsville, MD
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
So trustworthy
We have been taking our cars to Mike for 30 years, and have complete trust in him. He goes the extra mile in accommodating extra requests.

LA
Leroy A.
Randallstown, MD
Chevrolet Chevy Express
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2018 Category: Service
Leroy said the business did not fix anything, he said his vehicle is running worse than ever. After spending all this money, they tell him the problem could be this or the problem could be that. Leroy said they are the professionals and should be able to tells him what is wrong with the vehicle and stop charging him and not fixing the vehicle..
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Catonsville, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Robert said the business provided good service and the staff were honest. He is confident and happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.