Business Solutions
English Español
SureCritic / Makes / Hyundai / Santa Cruz / 2023

2023 Hyundai Santa Cruz

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1678 Reviews)
45%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1678 Reviews)
Write a Review

Reviews

CC
gravatar
Charles C.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2025
Verified Review

Love the everything about the Santa Cruz, except engine is not good.

I have had my truck for two years now and though I love it, it has been in the shop 3 times since buying. The first time was a boot on the axel took three days to fix, second time the engine had a catastrophic failure and it was in the shop for almost 6 months. The last time it was a gas cap issue and that caused an error code, it was in an out in a day. The engine still has some drag.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 04/18/2025 01:36 PM

Hello Charles, we would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
NS
gravatar
Neal S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/18/2025
Verified Review

Bad transmissions, and demon possessed electroincs.

Well designed and useful vehicle. I love everything about it except for the bad transmission, and the electronics. I can not unlock the doors unless the truck is in the mood to open, then it will not recognize the key and will not allow me to start it again, until it is in the mood to go. My dealer replaced my 1st bad transmission with another re-built bad one, and it does not work either. They say it is normal......
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 04/18/2025 11:25 AM

Hello Neal, allow us to reopen the case we had with you and review your concern once more. Please expect a call shortly from our specialist. Thank you. ^cc
AI
gravatar
Alexander I.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
Verified Review

the utility of a truck but the comfort of a car

my wife and i wanted both a truck to haul stuff but didn't want to sacrifice the ride of a car. The Santa Cruz gives us both. We are very outdoors people, so we haul bikes, kayaks, skis with ease, yet the truck drives and feels like a car.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
DH
gravatar
DEAN H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
Verified Review

Fun to drive, handles well; receive . of compliments on the vehicle.

Rides well, smooth and quiet. I enjoy riding in the vehicle . it handles well and is fun. The vehicle has a good amount of pick up on the highway and enjoy the driver assistance features offered. Great vehicle.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JF
gravatar
John F.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/14/2025
Verified Review

Life-threatening danger

My 2023 Santa Cruz has gone into limp mode twice while I was driving it, once on the highway, losing power and enabling me to go no faster than 25 mph. The dealer hasn't been able to find the problem and corporate engineers have been consulted. Instead of providing me a replacement, Hyundai wants to put a data tracker in it so that when it happens again, they'll have data that might show what's wrong. Of course, there's also a decent chance they'll have data of the crash I get into when it happens again.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 04/14/2025 08:48 AM

Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc
SB
gravatar
Sean B.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
Verified Review

Cruz

Excellent truck but dealership was not that great. Had to take in three times for a leak in the sunroof. The service in it was subpar and the sunroof should have been fixed on the same day. I had to take back on a day that was rainy and the floor board and glove box had water in them.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
HH
gravatar
Henry H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
Verified Review

Transmission problem, it delay to engage into gear

My Santa Cruz has a terrible delay when is shift into drive or reverse. It takes few secundas to lounge . I accererate and it feels like it doesn't rngage any gears. Sevetal times I almos hiy the cor behind ot infront ofe depending if Ok am up hill ot down hill. I took my car to rhe dealer and they said it needed a transmission Update but it didn't fix it. These issue may cause a accident so please I would like these issue to get fixed please. I like my Santa Ctuz so please please help me fix it
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 04/14/2025 03:22 PM

Hello Henry, thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
RR
gravatar
Randal R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2025
Verified Review

Worst piece of crap

It’s broke most of the time in the shop. Hyundia finally bought it back after 2 years. Oil pan had come loose every oil change, turbo went out, took 70 days in the shop, loaner cars were crap, a sanatorium I blew one engine which was a loaner with only 6000 miles on it, none of the drive straight down the road.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 04/14/2025 10:15 AM

Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151 if you have any further concerns. ^cc
MJ
gravatar
Mike J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
Verified Review

Best vehicle we have ever bought.

Practically a luxury vehicle with a truck bed attached. Comfortable even after 12 hours of driving. Able to tow 5000 lbs so towing a sub-4000 camper is very doable. Really responsive for driving and has the punch to get-up-and-go if needed.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
TH
gravatar
Tonya H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/03/2025
Verified Review

Many issues noted with this vehicle.

I experienced issues with the gas tank, the racks on the roof of the car, the truck bed cover and antifreeze all within a year in of purchase and purchase the vehicle new with only 9 Miles. Would not purchase this vehicle again or recommend.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 04/04/2025 08:18 AM

Hello Tonya, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
MP
gravatar
Michael P.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
Verified Review

Very practical .... Does a lot of things extremely well

35000 miles and very few problems. What problems we did encounter were quickly resolved by the dealer. If you are a DIY kind of person this is a perfect vehicle to own. Servicing is straight forward and easy to preform.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
WH
gravatar
William H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
Verified Review

TOTAL USE VEHICLE

IS A GOOD SMALL PICKUP AND A GREAT VEHICLE TO RUN AROUND TOWN AND GROCERY SHOP IN CROUDED PARKING LOTS. JUST AN ALL AROUND GREAT VEHICKE FOR OUR NEEDS. EVERY HOMEOWNER NEEDS A PUCKUP OF SOME SIZE. I LIKE THE SIZE , MANURAVABILITY, ECONOMY AND DRIVEABILITY OF MY CRUZ
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
SV
gravatar
Sandy V.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
Verified Review

Love, love, love this truck!

Great vehicle! Perfect for me. Drives smoothly and I can keep it clean inside because the small truck bed handles anything oversized or messy. People frequently stop me to tell me that they love the stone blue color too. Attractive and functional.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
KN
gravatar
KRISTEN N.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
Verified Review

BEST CAR EVER

This vehicle is spectacular. It meets all the needs of an SUV and combines it with the truck bed for utility. Smoothest drive of any car I've owned. All equipment is easily accessible while driving.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
SL
gravatar
Stephen L.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
Verified Review

Quality, performance, economical

Best small vehicle i have owned. I drive a lot, and I need comfort and economical transportation this fits those items very well. Would have liked a few of the options not on this one but overall, very pleased.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
DH
gravatar
DONALD H.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
Verified Review

Swiss Army Knife of Card

I fell in love with the styling and amazed at how much utility we get from the cargo bed, roof rack, etc. This is a car you can pass down to your children when they learn to drive and deliver miles of fun!
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
RG
gravatar
Richard G.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
Verified Review

A great vehicle to drive.

I wanted a small pickup, but it had to have 4 doors. When the Santa Cruz came out I waited a year because none of the first year models had adaptive cruise control. I do a lot of highway driving and that is important to me. What surprised me is how nice the vehicle rides. It is a very comfortable vehicle even for hours long drives. The turbo provides extra power for towing and when speed is needed. I very much like the vehicle and would buy another one.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
JJ
gravatar
JOSEPH J.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
Verified Review

Love it!

I would bye another. Runs great,love the power it has.Have not try to tow anything but sure it would do just fine. Fun to drive does not have the tow package. The tires are not that good in the snow. Bye
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
BS
gravatar
BRIAN S.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/09/2025
Verified Review

A Sexy Hot Mess

The look and feel are great. It truly is fun to drive. I towed a 3,000 pound camper with it and it did fine (except for the mpg). I would never consider pulling its 5,000 limit. It's tight on storage inside and out. I could fit more into my Honda CRV. There is very little leg room in the back seat. Lots of little glitches that need to be addressed. Biggest issue I have is with the transmission. The dealership can't figure it out.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America responded on 01/09/2025 12:39 PM

Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
BR
gravatar
BRIAN R.
2023 Hyundai Santa Cruz
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
Verified Review

Pepe' Santa Cruz

I call my Santa Cruz Pepe' because it is that. It's been fun to drive. Great on long trips. It tows my utility trailer fine (10 '). Been happy with fit, finish and service. Oil changes and tire rotation only.
Recommended
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Displaying 20 Reviews

Businesses Near You

  • Hyundai Dealer
  • Used Car Dealer
  • Auto Maintenance
98%
Towne Hyundai Orchard Park
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(5163 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(58 ReScores)
Appointments
  • Hyundai Dealer
  • Genesis Dealer
  • Auto Maintenance
100%
Lee Johnson Hyundai of Everett
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(201 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(45 ReScores)
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
98%
Duncan Hyundai
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1629 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(55 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
96%
Tim Moran Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4415 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(112 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Lee Johnson Hyundai of Everett
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4493 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(172 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
High Desert Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1688 Reviews)
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(44 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Jim Click Hyundai of Green Valley
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1442 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(113 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Hamilton Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(252 Reviews)
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(10 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
97%
Don Wood Hyundai
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(683 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24 ReScores)
Appointments
  • Hyundai Dealer
  • Auto Repair
  • Auto Maintenance
95%
Jim Click Hyundai Auto Mall
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3658 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(121 ReScores)
Appointments
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.