Bought brand new. Within the first month the collision warning alarms would engage with nobody around. Parking camera will come on in traffic and indicate you are going to hit a vehicle 10 feet in front of you. Would not switch gears merging onto the highway and started losing power. Felt like it went into limp engine mode for no reason. Pulled over and restarted the car and it worked fine. Struggles to accelerate sometimes. Really dangerous if you’re making a right hand turn into traffic. I have 12k miles on it and I regret the purchase.
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Hyundai Motor America NCC responded on 12/12/2022 01:23 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
LW
LANCE W.
2022 Hyundai Tucson
Verified Owner
12/21/2022
Verified Review
I would not buy again.
There is such a long warranty due to issues with the vehicle. With under 1000 miles I have had to take to the dealer 3 times with issues not related to a normal service. I would not recommend this vehicle to family or friends.
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Hyundai Motor America NCC responded on 12/21/2022 02:10 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
DC
DANIEL C.
2022 Hyundai Tucson
Verified Owner
01/04/2023
Verified Review
Nothing but trouble
With in the first week the check engine light came on. About the gas system. A week later when I stopped the car shakes. I took it to the dealership and they said it's the car working it's self in. Not even a year of having the car and the whole fuel system collapsed leaving me stranded. I went 42 days without my car that I still had to pay a car not for. I will never by a Hyundai again. Shouldn't have gotten this one.
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DEBRA R.
2022 Hyundai Tucson
Verified Owner
02/24/2023
Verified Review
only 1 year old, in the shop 3 times!
The vehicle is only 1 year old. We've had it in the shop 3 times. They can't seem to find/fix the problem. Over a month to wait for an appointment. Very inconvenient every time we have to take to shop. Phone won't stay paired for navigation.
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Dakota H. responded on 02/24/2023 10:09 AM
We're very sorry to learn of your experience, Debra. Please know that we have created a case and assigned it to one of our corporate representatives. They will be in touch with you to discuss your situation further. Thank you. ^cc
DB
Dameon B.
2022 Hyundai Tucson
Verified Owner
03/02/2023
Verified Review
I'll be back
Hey, thanks again, I enjoy my new Hyundai, very sporty...as for now there are many around... I like that. Not looking like every other SUV . And the color. Amazing Gray. Cool it looks one color in one light and another color in another light....
Recommended
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LISA F.
2022 Hyundai Tucson
Verified Owner
03/21/2023
Verified Review
Disappointed
Buy something else. Read more reviews before making this purchase. It’s nice looking but not worth the money. Fuel injectors went bad in less than a year had me broke down on side of the road. Passenger Seat belt gets stuck regularly. Miles to empty gauge is terrible too too many fluctuations
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Hyundai Motor America NCC responded on 03/21/2023 01:58 PM
Safety is our top priority; we would like to contact you to discuss your concerns further. Thank you. ^cc
SR
SALLY R.
2022 Hyundai Tucson
Verified Owner
04/03/2023
Verified Review
Love vehicle. Dislike service. Dealerships don't want to take care of you after they get your money.
Been getting runaround for several months on what is a warranty issue (defective stationary glass).
Would love to change my review if I could get a dealership to take care of this issue without me having to fight to get them to do anything.
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Hyundai Motor America NCC responded on 04/05/2023 03:43 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
ML
MARCUS L.
2022 Hyundai Tucson
Verified Owner
06/04/2023
Verified Review
Trade in value is low after 9 months of ownership
Trade in value isn’t worth much after ownership. Switching to Toyota or Ram as the vehicles hold their value better. The vehicle is good on gas and comes with Bose sound system with convenience and entertainment package but the value after the vehicle was paid off was not worth it. Trading the car in for a car that has better trade in value.
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DF
DYNASTY F.
2022 Hyundai Tucson
Verified Owner
06/07/2023
Verified Review
Not completely satisfied I’ve had the car a year. The car has in in the shop 2 times already for major repairs.! The shop kept my car almost a total of four months for both times so really I’ve only partially enjoyed my car for 8mth vs a year
Not completely satisfied I’ve had the car a year. The car has in in the shop 2 times already for major repairs.! The shop kept my car almost a total of four months for both times so really I’ve only partially enjoyed my car for 8mth vs a year
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DF
Dynasty F.
2022 Hyundai Tucson
06/07/2023
Was happy to buy car in the beginning
Not completely satisfied I’ve had the car a year. The car has in in the shop 2 times already for major repairs.! The shop kept my car almost a total of four months for both times so really I’ve only partially enjoyed my car for 8mth vs a year
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MB
MELODY B.
2022 Hyundai Tucson
Verified Owner
06/11/2023
Verified Review
Transmission and exterior paint
Transmission shifting is rough -Gas acceleration is hesitant-Exterior Paint chips easily
Fuel economy is great -The vehicle is sharp looking-My wife loves the vehicle but the
performance and engine /transmission issues would stop me from buying this vehicle
again.
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Hyundai Motor America NCC responded on 06/12/2023 11:02 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
CO
CHRISTINA O.
2022 Hyundai Tucson
Verified Owner
07/03/2023
Verified Review
Not What I Expected
Poor design with gapping in exterior panels. Exterior molding is oxidized and fading. Interior molding scratches at the slightest touch. The a/c has horrid smell. Vehicle has no "get up and go" so watch out when needing to merge. Just has not met my expectations. If there was a return/exchange option, I would seriously consider it!
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JB
JANET B.
2022 Hyundai Tucson
Verified Owner
07/21/2023
Verified Review
2022 Tucson
Sales process was rushed. Salesman and sales manager lied. Said I didn't qualify for Hyundai finance When I did. Lied and low balled my trade-in. Said they were saving me tax money on My trade when sellers don't pay taxes on trades. When I complained to GM he never called me Rather put me back in touch with the liars that f...ked me in the beginning. They had to refund money because of the fiance lie but never made the trade problem right. They didn't set up my features and treated us like shit. Wow our 3 Hyundai but the worst experience in our lives. Gettell is a joke and burned our love for Hyundai.
Recommended
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Hyundai Motor America NCC responded on 07/24/2023 02:21 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc
NM
NATHANIEL M.
2022 Hyundai Tucson
Verified Owner
08/03/2023
Verified Review
Terrible customer service
The radio and AC are terrible. I want to love the car but can’t. In warm weather the AC struggles to keep you cool. The vents are almost impossible to properly adjust so your getting maximum air flow on you. The radio has given me issues since a week after I drove it off the lot. Other than that I wish I could love the car .
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Hyundai Motor America NCC responded on 08/04/2023 04:30 PM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
JR
JEROME R.
2022 Hyundai Tucson
Verified Owner
08/11/2023
Verified Review
76 yr old male
I like the car. I like the safety features. I like the rear camera. I like the cruise control feature especially. I believe I arrive at my destination less tired and become drowsy while driving less than I did with previous versions of cruise control.
Recommended
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SADIE M.
2022 Hyundai Tucson
Verified Owner
08/16/2023
Verified Review
I have had multiple issues with my car since I bought it brand new.
I have had multiple issues with my car since I bought it brand new. I have had it in the shop 12 times since I bought it in August 2022. I would like it to be bought back but I am waiting on a phone call from the consumer affairs so if someone could call me that would be appreciated
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Hyundai Motor America NCC responded on 08/18/2023 08:45 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc
MR
MARLON R.
2022 Hyundai Tucson
Verified Owner
08/20/2023
Verified Review
Below average
Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average Below average
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CM
CHARLES M.
2022 Hyundai Tucson
Verified Owner
09/27/2023
Verified Review
Poor gas mileage; road noise at higher speeds; poor rear wiper design
Poor gas mileage for a 4 cylinder; road noises at higher speeds; need for more insulation on the side and bottom of the car for road noises; poor rear wiper design as it does not adequately cover the rear window
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Hyundai Motor America NCC responded on 09/27/2023 02:00 PM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc
TA
THERESA A.
2022 Hyundai Tucson
Verified Owner
11/11/2023
Verified Review
ENGINE ISSUES
After one year, vehicle started having issues with engine. After MANY service visits, they finally replaced fuel injector, etc. I know Hyundai is plagued with engine issues, so think twice about purchasing one.
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Hyundai Motor America NCC responded on 11/13/2023 08:45 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
CP
CHRISTOPHER P.
2022 Hyundai Tucson
Verified Owner
11/23/2023
Verified Review
Wouldn’t buy another Hyundai
Gas cap door wouldn’t open Thanksgiving Day at the gas station! No air vents in backseats. So people riding in back get very hot. After just 3 years the trim doesn’t retain shiny luster even after protectant and polish.
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Hyundai Motor America NCC responded on 11/27/2023 12:22 PM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc
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