Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(518 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(518 Reviews)

Reviews


HH
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HEATHER H.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/28/2023
Verified Review

I had a nightmare of purchasing my new vehicle cash off the lot

I would NEVER recommend this dealership.....................................so now your gonna tell the buyer how may characteristics we have to type. Your GM NEVER reached out to apologize he did nothing on his part to make anything easy for me. My car was paid in full & im guessing that's all any really cared about
    Value
  • Build Quality
  • Reliability
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  • Interior
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  • Styling
Hyundai Motor America NCC responded on 11/28/2023 03:46 PM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc

VH
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VALERIE H.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/30/2023
Verified Review

Not sure what this means

This is my second brand new Tuscon. I was very happy with my first vehicle. However, my second Tuscon which I purchased 10/1/23, has water flooding issues which dealership has not resolved after 30 days with no communication.
    Value
  • Build Quality
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  • Exterior
  • Interior
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  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 12/01/2023 08:27 AM
Allow us to have a further look at your vehicle concerns. A team member will be in touch with you shortly. Thank you. ^cc

PD
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PAUL D.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/04/2024
Verified Review

No jack or spare

No jack or spare what a joke,I traded a car with spare and jack,I guess jokes on me this time.?‐-------‐-‐-------------------------------'xxzxzzxxxx Ooooooooooookkkkkkklllllllllllllllllllllllllllllll.....
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 01/05/2024 09:52 AM
Thank you for sharing your concerns with us. We encourage you to speak to our Customer Care team at (800) 633-5151, so we may further assist. ^cc

MR
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MICHAEL R.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2024
Verified Review

Poor mileage, transmission issues

Quality is concerning, transmission issues Hyundai doesn't want to fix or admit to.i owned 11 Hyundai's over 11 years.. the Tucson is my last.. the dealership nor Hyundai would admit there's a problem..these vehicles are leaving the factory with a transmission software problem that they absolutely know about but do not want to fix or maybe it would cost to much
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 01/16/2024 09:07 AM
Thank you for sharing your concerns with us. A specialist from our Headquarters will be in touch with you to investigate further. ^cc

RD
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RONALD D.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2024
Verified Review

Poor gas mileage rough and noise ride

Poor gas mileage window sticker said 32 presently 26 on 3000 mile trip thru USA the ride is noisy and rough. Only on brand new pavement is it quite and smooth. I bought the car to travel with and after driving through 10 states I am disappointed.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 01/16/2024 01:30 PM
Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. ^cc

LH
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Luz H.
2024 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2024

A new 2024 Tucson, just a flat tire issue, and now I had 3 day without my car !!!!!!!

1 month ago I had my new 2024 Tucson and now I have a flat tire, first problem, the car does not come with a spare part and the dealer never informed me, since they could not solve it at the moment, I called the dealer and they gave me the "solution" I have to call a tow truck service (AAA) that is very busy, (they hardly answer me and then they have me for around 20-30 minutes asking for information to be able to send a tow truck), the tow truck would arrive in 1 hour, but 5 minutes Before, they call me and tell me that the tow truck will take another hour to arrive, now that the car is at the dealer to repair a flat tire, They tell me if I hadn't bought tire insurance They would fix it, but I bought it, so now the dealer tell me that I will have to go through a whole process, they would have to go in to review the case, one person reviews, another person fills out a form, and if they don't have the tire available they will have to order it, and meanwhile I have been without a car for 3 days, I like your cars Hyundai but in just one month I am questioning whether with this simple problem it is a good option to have a Hyundai car, it is just because of a flat tire, what would happen if it were something more serious? Please do something to really solve it and Do not put us through such uncomfortable and unfair times, I still have to pay for the car that I am not using, thank you and sorry.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

SP
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SMRUTI P.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2024
Verified Review

Poor Build quality, bumpy rides, uncomofortable long rides, horrible customer services, safety features wont work correctly with BlueLink. Totally Bad experience.

Build quality of the car leaves much to be desired. The interior feels cheap, the seats are uncomfortable for long drives, and the overall driving experience is not as smooth as I had hoped. On top of all this, the customer service provided by Hyundai has been disappointing. It often takes days to resolve BlueLink account set up and still does not resolved at all and even then, the solutions the customer service team keep repeating the same procedure again and again and still does not work. Overall, I regret purchasing a Hyundai car and would not recommend it to others looking for a reliable and comfortable vehicle.
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
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  • Comfort
  • Styling

LS
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LATRAVIA S.
2024 Hyundai Tucson
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2024
Verified Review

N/a

I had to pay for my plates and sticker again when I didn’t have too. Staff gave me the run around about my memorandom title. Had to leave work a hour early, only to be told to come back tomorrow. Staff should went above and beyond to help with my tags
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling
Hyundai Motor America NCC responded on 04/29/2024 10:19 AM
We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc

SA
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shanyia a.
2024 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/08/2024

NEW HYUNDAI ELENTRA NOT STARTING

i bought my car 13 miles off the lot and i’ve been having issues with the car not starting. been trying to get it fixed but since it’s not a light on they aren’t trying to help me. then one day on my way to work all my lights came on for 5 minutes. Now when i’m running my air (not even on full) the vehicle is running rough on top of it not wanting to start! DO NOT BUY!!!!
    Value
  • Build Quality
  • Reliability
  • Exterior
  • Interior
  • Features
  • Fun
  • Performance
  • Comfort
  • Styling

Displaying reviews 501 - 509 of 509 in total

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Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
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4.6
(49) ReScores