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SureCritic / Hyundai Dealer / Joe Machens Hyundai / ANDREW A MOELLER
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ANDREW A MOELLER

Joe Machens Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(913 reviews)
90

Reviews of ANDREW A MOELLER

Verified Customer
Atlanta, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome staff
Awesome service
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 05/26/2020 07:56 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CB
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Charles B.
Rocheport, MO
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tire fix
Had a slow leak in one tire. The guys found it and plugged it while I waited. Quick and easy, as usual with Machens Hyundai.
Recommended
TYLER S., SERVICE WRITER from Joe Machens Hyundai responded on 05/09/2020 08:46 AM

Thank you for completing my survey, I appreciate the perfect score!


Tyler Schrimpf - 573-474-7400

Employees worked with
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ANDREW A MOELLER
RW
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Richard W.
Columbia, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everyone is sp plesant and helpful.
A 1
Recommended
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 05/07/2020 09:52 AM

Thank you for the great review!

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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ANDREW A MOELLER
RG
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Robert G.
Fulton, MO
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service during the pandemic
Provided a safe environment during the Covid-19 pandemic. Everyone was very mindful of our safety as well as their own. The service, as usual, was excellent.
Recommended
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 05/07/2020 09:51 AM

Thank you for the great review!  Enjoy the new Santa Fe.

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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ANDREW A MOELLER
RW
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Richard W.
Columbia, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service department
So courteous & helpful.
Recommended
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 04/23/2020 02:19 PM

Thank you for the great review!

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Great service
Recommended
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 04/23/2020 02:18 PM

Thank you for the great review!

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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ANDREW A MOELLER
JW
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James W.
Columbia, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly Professional Service Mgr and Technicians
Justin, the service manager along with Andrew and Tyler are a team second to none and better than most. Along with them the technicians are superior and if there is a mistake -- they are quick to remedy it. I believe in this team so much that I bring my Ford here as well as my Hyundai. I have been coming here for six years and I do so with continued confidence. I can't say enough except to say they are Blue Ribbon all the way!
Recommended
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 04/23/2020 02:14 PM

Thank you for the great review!  It is always a pleasure working with you.

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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ANDREW A MOELLER
Verified Customer
Columbia, MO
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick tire change!
It was my first time using Machens Hyundai but I got a flat tire on my way to work one morning and wanted to get a new one put on over my lunch break. The service technician who I worked with was very polite and friendly! I offered to leave and come back but he assured me they could get it taken care of in about 30 minutes. They did and I was able to get back to work right on time. Great experience!
Recommended
JUSTIN K., Service Manager from Joe Machens Hyundai responded on 04/23/2020 02:13 PM

Thank you for the great review!

Justin Kertz
Service Manager
Joe Machens Hyundai
Employees worked with
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ANDREW A MOELLER
AE
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Aaron E.
Boonville, MO
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick Service
Great Service. The team in the service department rock!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/25/2020 05:42 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Sedalia, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Job with Warranty Work!
I had my Tucson in for warranty work on my air conditioner. They had to order the compressor and it was replaced on my 2nd visit. The manager Andrew really made me feel comfortable that the work was being done and the problem was fixed, Thanks!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/21/2020 06:38 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RL
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Racheal L.
Shawnee, KS
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast and Efficient
Joe Machens Hyundai always delivers the best customer service. I had an emergency, traveling from another state, and they were quick and efficient in fixing the problem. Because of their efficiency, I was able to get me back home safely and in a timely manner. I truly appreciate and admire their superb level of customer service. Totally grateful.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/21/2020 06:39 AM

Thank you for the great review!

 

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
Verified Customer
Atlanta, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service
Awesome
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/18/2020 06:06 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RS
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Reggie S.
Columbia, MO
2004 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Vehicle Maintenance
Great job as always, folks! Thanks, again!
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/10/2020 02:52 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SF
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Susan F.
New Franklin, MO
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always Count on Them
This service department is the best I always depend on them and I am always completely satisfied.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 03/10/2020 02:52 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PZ
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Patrice Z.
Kingdom City, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
I always use my Hyundai dealer for my service needs. They do an excellent job and treat me with great respect.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/26/2020 02:47 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
CC
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Charlette C.
Columbia, MO
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff are knowledgeable, anxious to get customer in and out quickly, personable and want to get customer questions answered. I really appreciate the staff.
Service Staff are very knowledgeable, anxious to get customers in and out quickly, personable and answer all questions.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/24/2020 05:31 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
PA
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Pamela A.
Saint Joseph, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service with Andrew
Andrew, in the Service Dept, is very good. Always calm and helpful. Like dealing with Andrew when it comes to my car needing service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/22/2020 06:37 AM

Thank you Pamela!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
ML
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Michelle L.
Fulton, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good service
Friendly and good service.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/17/2020 11:49 AM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
SS
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Shelley S.
Columbia, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change and tire rotation
Great service department and always friendly.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 02/13/2020 01:50 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
RW
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Richard W.
Columbia, MO
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff
Everyone was pleasant to me and my dog who has health issues. Jake, our border collie, was able to wait with me while the service was comoleted.
Recommended
ANDREW A M. from Joe Machens Hyundai responded on 01/30/2020 02:26 PM

Thank you for the great review!

Andrew Moeller
573-474-7400
Employees worked with
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ANDREW A MOELLER
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