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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

PG
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PHILIP G.
Fountain Hills, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff from the Sales Manager, Salesman, Customer Relations Manager, Finance Manger, Service Persdonnel - JUST EXCELLENT. The right people in the right jobs with positive attitude.
The people in Earnhardt Hyundai North Scottsdale complement the quality of the products we purchased. The service is exemplary.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/28/2015 10:51 AM

Thank you Philip.

On behalf our our entire team, thank you for the  recommendation.  We are very glad to be your dealership and we look forward to serving you for all the years and miles to come.

Thank you for the great review.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
PH
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PATRICIA H.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
They are professional.
They are great. They are knowledgable, quick and friendly.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/07/2015 09:19 AM

Thank you Patricia.

We are glad to be your dealership and we really appreciate the recommendation.  We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MP
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MARK P.
Cave Creek, AZ
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and clean
Excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/06/2015 07:21 AM

Thank you Mark.

We appreciate the review and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RF
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ROBERT F.
Fountain Hills, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Attention to detail and customer service.
I am very pleased with my total experience.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2015 12:25 PM

Thank you Robert.

We're glad to be your dealership.  We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
GC
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GILBERT C.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
Thank you Ben Girard for great service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/16/2015 08:09 AM

Thank you Gilbert.

We are glad you enjoyed having Ben service your Sonata.  We're here when you need us, thank you for the recommendation.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
EF
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EDWARD F.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
courtious & on time or before with work provided
Excellent service from Bem
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/12/2015 09:59 AM

Thank you Edward for the great review.

We are glad you choose our dealership and Ben for your service and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SR
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SCOTT R.
Scottsdale, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change
Made my appointment, dropped off my car and received a call as promised a couple of hours later. My vehicle was washed and waiting for me when I arrived. Service writer Ben G. is always professional and treats us great. Always easy in and out.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/08/2015 03:49 PM

Thank you Scott.

We're glad you enjoyed your service with Ben.  We're glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
NS
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NEIL S.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Basic Oil Change and Tire rotation
I waited in the waiting area and the service was quick and reasonably priced
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/03/2015 10:10 PM

Thank you Neil.

We're glad you enjoyed our Car Care Express service.  Oil changes and more done while you wait.  We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DF
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DOUGLAS F.
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe Service Aug 27 2015
As always I can count of Ben Girald's knowledge, efficiency, and courtesy to make my service appointments go oh so smoothly. Thank you Ben, once again.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/31/2015 11:55 AM

Thank you Douglas.

We appreciate the special mention of Ben our advisor.  We appreciate the great review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Phoenix, AZ
2013 Hyundai Genesis Coupe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Gross
Car was returned with trash and bad oder
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/27/2015 08:36 AM

Dear Anonymous,

We are sorry to hear about your experience with us.

It is of course not our habit to return any vehicle with trash or odors, it is more than unusual to hear comments like these.  I would like the opportunity to discuss the situation with you further and make things right.

Please feel free to contact me directly at your earliest convenience.

Sincerely,

Michael Southern
Service Manager
480-368-6730
michael.southern@earnhardt.com
Employees worked with
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BEN GIRARD
AD
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ALICE D.
Phoenix, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
employees are friendly. Building is very clean.
Ben has excellent customer service skills. The car was ready in the time frame quoted.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/22/2015 09:20 AM

Thank you Alice for the special shout out to Ben Girard.

We appreciate the great review and we look forward to seeing you and your 2015 Santa Fe next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and done right
Excellent in every way
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/22/2015 08:26 AM

Thank you for the great review.

We are glad to be your Equus dealer and with our three Equus technicians available we do our best to make sure we are able and ready to meet your needs.  Thank you for choosing us, and thank you for the post.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SB
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STEFFANI B.
Scottsdale, AZ
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service experience!
Earnhardt Hyundai took great care of my vehicle and was very thorough. They took the time to communicate each step and check if I had any questions.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/17/2015 03:53 PM

Thank you Steffani.

Keeping you involved during repairs is the least you should expect.  We are happy to share what we do for your Tucson and we never want to leave any unanswered questions.  We really do appreciate you choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Knowledgeable friendly clean
Always go there, quick complete
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/11/2015 11:04 AM

Thank you very much.

That is the goal of our Car Care Express service.  Get in.  Get out.  Get back to your life.  We appreciate you choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
EF
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EDWARD F.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt, friendly service
Excellent reception and service needs were met promptly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2015 02:22 PM

Thank you Edward we appreciate the positive post.

Our Car Care Express service was designed to let you get in, get out, and get back to your life.  We are here for you when you need us and we look foward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JC
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JACKIE C.
Fountain Hills, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best Dealership Around!
Earnhardt Hyundai North Scottsdale provides top notch service. Everyone there, from sales to service, is great to work with. They provide the best service I have ever received at a dealership. Can't recommend them highly enough!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/01/2015 09:40 AM

Thank you Jackie.

We always love hearing from our repeat Hyundai owners.  It is absolutely our pleasure to be your dealership.  Thank you for the great review and for your loyalty over the years.  We look forward to being your dealership for all the years and miles to come.

We really appreciate the great post.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DP
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DENNIS P.
Fountain Hills, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My friends in the service department
Ben Girard and Michael Southern treated me like a friend. Not just a customer. They really care about you personally as well as taking excellent care of your car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/23/2015 05:02 PM

Thank you Denny.

You and your brother have both been great friends of the dealership and we really appreciate you, plus the fact that you come all the way from Fountain Hills to see us.  Thank you for taking the time to share your experiences and we're always here for you if you need us.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SR
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SCOTT R.
Scottsdale, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
Walked in w/o an appointment and Ben was able to do the 30K service same day. Free ride home and my vehicle was ready and washed by 4:30.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/19/2015 04:00 PM

Thank you for the great review.

Whenever you need us our team will work to make sure you get the service you need and back on the road the same day whenever possible.  We are glad you chose us and we look forward to being here for you next time and all the times after that.

On behalf of our entire team, thank you again for the wonderful review.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
TH
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TAMMY H.
Fountain Hills, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Great sevice!
Friendly and explained everything!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/01/2015 03:33 PM

Thank you for the great review Tammy.

We appreciate you driving in from Fountain Hills to see us and we're glad you choose us.  We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
EZ
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EVAN Z.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient
Great service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2015 09:50 AM

Thank you Evan.

We are glad to be your dealership and appreciate the great review.  We look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
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