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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

JP
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JAY P.
Scottsdale, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks
The best
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/17/2015 08:57 AM

Wow, thank you Jay.

We couldn't be the best without customers like you.  Thank you for your very high praise and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DW
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DONNA W.
Phoenix, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service Advisor
My Service Advisor, Ben Girard, took excellent care of me and my car. My scheduled maintenance appointment was at minimal 3 hours plus diagnosing the check engine light issue. He offered me a loaner car to use so that I wouldn't be stuck at the dealership all day on a gorgeous Saturday afternoon! I really appreciate his thoughtfulness and going the extra mile for me!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/02/2015 07:37 PM

Thank you Donna.

We're glad you were able to enjoy our service AND your Saturday.  We appreciate the great review and we look forward to seeing you again

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
PG
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PHILIP G.
Fountain Hills, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The people match the quality of the product.
My recent Genesis appointment was done by Ben, This young man is a treasure; his performance , attitude and experience is exemplary. Don't loose this employee.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/02/2015 04:59 PM

Thank you Philip.

We love Ben too, he has been a great addition to our team and you can rest assured we plan on keeping him for a very long time.

We appreciate the review and the singular recognition of Ben Girard, we look foward to seeing you next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
GD
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GRACE BERNARD D.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service that customers love
diligent, efficient, friendly!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 04/01/2015 05:38 PM

Thank you Grace, what a wonderful review.

We are glad to be your dealership and we look forward to seeing you and your Elantra next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Really Easy
Very Fast, and Easy I go to Earnhardt Hyundai North Scottsdale for all my services, and no where else
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/28/2015 11:03 PM

Fast and easy is the key to our Car Care Express service.

Oil changes and more cane be done while you wait.  We appreciate the positive review and welcome to back to take advantage of our Express Service.

Thanks for posting, we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SY
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SAMANTHA Y.
Fort Defiance, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
Great service from the start.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2015 07:03 PM

Thank you Samantha.

An emergency visit to the dealership when you're in town to enjoy spring training isn't what anyone would want.  We are glad we were able to help and get you back on the road.  Stop by anytime, we'd be glad to have you back.

Thnaks for the great review, we truly appreciate.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CD
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CAROL D.
Cave Creek, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
HOSPITALITY PLUS
Love the friendly and helpful employees, but found the cost for a 30K checkup a bit pricey.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/13/2015 11:27 AM

Thank you Carol.

We appreciate the positive review.  The best news is that the 30,000 mile service doesn't repeat until 60,000 miles.  It is the most comprehensive service Hyundai recommends for your vehicle.  Your next service we will be back to an oil change and multipoint inspection which is a much small investment.

We are glad you chose us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MM
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MICHEAL M.
Litchfield Park, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The best dealership in the valley.:))))
I love this dealership!!!!! good customer Service and The best the best service department.. Thank u ....
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/12/2015 07:55 AM

Thank you Micheal!

We appreciate the praise and we are very glad to be your dealer.  As a multiple Hyundai owner you've shown committment to us, and it means a lot to us that you come so far to see us.  Thanks again for the great review.

We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KN
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KATHRYN N.
Vancouver, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
They are on time and all very nice to deal with .. The price of the oil change is fair!!
Everything was great the people , the annuities in the waiting area and the cost of an oil change ..
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/05/2015 09:40 PM

Thank you Kathryn.

We are glad you appreciated our service and shared this great post with others.  We look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SB
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SHARON B.
Scottsdale, AZ
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, efficient
Always a pleasurable experience. Make you feel as though you are important to them & that your business is appreciated.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/05/2015 07:59 PM

Thank you Sharon.

You are appreciated and important to us and we're glad you choose us to service your Hyundai.

Thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DD
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DANIEL D.
Scottsdale, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Hyundai dealership
I have purchased cars at many dealers over the years, but Earnhardt Hyundai in Scottsdale is by far the best. Great purchase experience with no pressure. They helped me find the perfect car and kept my payment as low as possible.

Took my Elantra in for service last week, without an appointment, and the service guy got me in for a quick fix. Not too many dealers would have done that. Also, did not charge me for things that many other dealers would have.

The whole facility is new and thoroughly maintained. Staff is very friendly, and you never feel like salespeople are lurking. If you are in the market for a Hyundai, I would definitely recommend Earnhardt Hyundai in Scottsdale.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/30/2014 11:05 AM

Daniel, we could not ask for a nicer review than this.  Thank you for sharing your opinions and giving us such high praise.

We truly do appreciate your business and we're here for you when you need us.

Fantastic review, thank you so much.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BB
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BARBARA B.
Phoenix, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
100 %
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/15/2014 08:56 PM

Thank you for the positive review Barbara.

We appreciate that you took the time to post here, and on Google+.

We look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RS
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ROBERT S.
Scottsdale, AZ
2012 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Satisfied!
Everything was perfect, from arrival to departure.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/22/2014 05:30 AM

Thank you Robert.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RS
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ROBERT S.
Scottsdale, AZ
2012 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience
From the start [with Advisor] Ben Girard to completion, the experience was excellent. Very pleased...
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/18/2014 06:51 AM

Thank you Robert.

We do wish there was a new Veracruz available for you, however since there is not, we'll make sure we keep your Veracruz in tip top shape and as like a new car as we can.

We appreciate the positive review and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DP
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DORLA P.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
service and treatment of customers
I've always received instant response and exceptional service here. I've always dealt with Ben and been extremely satisfied.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/06/2014 08:52 AM

Thank you Dorla.

We are glad to have Ben on our team.  Thank you for choosing us to service your Sonata and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
HH
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HANAN H.
Phoenix, AZ
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2014
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Regular service
It was awesome quick service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/04/2014 06:28 AM

Thank you Hanan.

We appreciate the great review and we look forward to seeing you and your Veloster again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BM
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BARBARA M.
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people and service
My Service Manager at Earnhardt Hyundai always takes great care of me and my Sonata.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/21/2014 12:22 PM

Thank you Barbara.

We're glad to have you as a customer, and we really appreciate the post and the share on Facebook.

We'll look forward to seeing you next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MR
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MICHAEL R.
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
I brought my 2009 Genesis in for two brake related recalls on Monday, October 13. My service writer was Ben Girard. Initially, he told me that they were booked and we made an appointment for later in the week. However, Ben asked me further about the issues I was experiencing (brake pedal was going to the floor) and expressed concern over my driving the car in that condition. He asked me to leave it with him. The courtesy shuttle took me to my office.
At about 1:30 PM, Ben called to tell me to report that they were able to verify the braking issues and replaced the defective parts, which included the ABS module.
I recognize that the dealership is busy but Ben took the time to listen to the symptoms the car was was experiencing and recognized that this was a safety issue. I appreciate that he listened and showed concern. The repair was prompt as was his contact with me. I will gladly take my car back to Ben to have it serviced.
As an aside, it was my first time at your new location. The building is beautiful and appears to be top notch. Also, the courtesy drivers were friendly and professional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/15/2014 05:34 PM

Thank you Michael for the comprehensive review of your visit and the praise for our team member Ben.

We are glad he was not only able to help but also to make sure you were safe and your concerns were addressed.

We look forward to serving you again, and we will find a special way to addtionally thank Ben for the extra special care he gave you.

Thank you again for the glowing review and Google+ post.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MV
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MICHAEL V.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
The friendly serive and people
Helpful people and great services make for happy customer
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/14/2014 05:11 PM

Thank you Michael.

As always, we appreciate your business over the years, thank you for the post.  We are glad to have you for our customer.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
TD
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THOMAS D.
Champaign, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly and helpful.
The service agent understood my problem and solved my problem.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/14/2014 02:46 PM

Thank you Thomas.

We're glad you appreciated our service and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
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