BR

BENJAMIN J RODGERS

Assistant Service Manager
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(79 reviews)
72

KM
gravatar
Kingston M.
Vineyard, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Ben was kind and helpful through the whole service. Explained everything he did and looked into the tire that I had told him about. And it was actually done quicker than I anticipated. It was great! Thanks!
Recommended
SHAUNA D. from Murdock Hyundai Lindon responded on 07/23/2020 07:40 PM

Hi Kingston,
Thank you for your excellent response to our survey!  We're so glad to hear that you had a positive experience at your last visit.  We look forward to providing more service in the future!

Shawn Miller, Service Manager


Verified Customer
Orem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great friendly service
Great place and people to work with.
Recommended
SHAUNA D. from Murdock Hyundai Lindon responded on 07/14/2020 02:23 PM

Dear Guest,
Thanks for the terrific review! We so appreciate the feedback, and we look forward to helping out again in the future!

Shawn Miller, Service Manager


VK
gravatar
Valerie K.
Lindon, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service Department!!
This service department is the best! It's why we keep buying from Murdock Hyundai. The service folks are kind, professional, and know their stuff. My daughter has also bought a few cars from them, but then moved to TN. Unfortunately, she has paid twice to have her brakes done in TN and she was still having problems. When they were in UT last, I had her take it in and one of our trusted service folks were able to find the problems and got everything taken care of. So grateful for these folks!!
Recommended
SHAUNA D. from Murdock Hyundai Lindon responded on 07/14/2020 02:29 PM

Hi Valerie,
Thank you so much for your five star response to our survey!  We're so glad to hear that we were able to help you and your daughter out!  We hope to continue to provide reliable service for your family.

Shawn Miller, Service Manager


Verified Customer
Orem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service.
Took it in when my check engine light flashed. Made sure to keep it to test drive and make sure the misfire wouldn't happen again. Got back the next morning, no problem and it was on warranty so I didnt have to say anything!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 07/06/2020 08:04 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


Verified Customer
Eagle Mountain, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Friendly Service
They double checked my filters and replaced them for free due to a noise I hearing after my last service. They were thorough and fixed the issue for free.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/20/2020 10:19 AM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager

HJ
gravatar
Hailey J.
Spanish Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast working and polite
Would 100% recommend.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/18/2020 09:04 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager

GR
gravatar
Gregory R.
Pleasant Grove, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ben is the man!
Ben did a fantastic job of helping us with our Hyundai Santa Fe! He has awesome customer service, great communication, and was very friendly and down to earth!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/18/2020 09:02 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


RE
gravatar
Ronald E.
Provo, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
See below
Brad in Service was GREAT!!! Friendly, really took care of everything needed for my Tucson. I have had great experience every time I gave brought my car in. I give Brad five stars!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/16/2020 11:57 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


RM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Socially sensitive
I was a bit nervous about sitting in a waiting room while my Sonata was being services, but Murdock Hyundai Linden had is all figured out. Plenty of space in between customers and hardly any time waiting. Bravo!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/16/2020 10:48 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


CT
gravatar
Charles T.
Provo, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Best in the West!
Excellent service and timely response on what needed to get fixed on my car that has 135,000 miles on it! Thank you, Murdock Hyundai in Lindon!
Recommended
SHAUNA D. from Murdock Hyundai Lindon responded on 06/13/2020 09:11 AM

Dear Charles,

Thank you so much for taking your own time to submit a review for us, and for your kind words! We do our best each day to make every guest's visit 5 stars in quality, and I am thrilled that you had that experience with us. We appreciate your business and value your trust in us! Thanks so much!

Shawn Miller, Service Manager


JF
gravatar
Joshua F.
Salt Lake City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and friendly
Have had my car serviced a few times and they are always quick and friendly! Really appreciate it. It's hard to find good service, it seems.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/09/2020 07:08 AM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


Verified Customer
Payson, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional
I always like going
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 06/01/2020 05:37 AM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager


BT
gravatar
Britney T.
American Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love this dealership!
I can always count on Hyundai for my car’s needs! They go above and beyond in service and care. Plus, they have great snacks while you wait on your car.
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/29/2020 05:27 PM

Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.

Shawn Miller, Service Manager


MS
gravatar
Mark S.
Salt Lake City, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
good sales and customer service
I always stress out a bit when I am buying a car, not knowing if I am getting taken advantage of , and I have bought my fair share of cars. Hands down this was the best car buying experience I have ever had no pressure and I felt I got a really good deal. Dave was very knowledgeable in explaining my car options and payment options. I had to call the salesman Dave back on how to use some of the computer components in the car and he explained right away what to do and explained how to use over the phone good job Dave!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/08/2020 12:26 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


KJ
gravatar
Katelynn J.
Orem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly & Great Customer Service
This dealership is so awesome they take great care of you from buying your car here all the way to getting it serviced they make sure you have what you need. They also are very great with kids! My kids love going there! Russell was the one who sold us our car and Benjamin helped me with my oil change. Both very friendly people! Also they know a lot!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/04/2020 03:22 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


Verified Customer
Highland, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service as always
You guys rock!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 05/02/2020 12:29 PM

I'm glad you had a good experience last time you came in! We are always anxious to give you the very best service. Thank you for your feedback, we look forward to serving you again soon!

Shawn Miller, Service Manager


Verified Customer
Salem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
MURDOCK HYUNDAI
LOVE MURDOCK HYUNDAI SERVICE! ALWAYS A PLEASANT EXPERIENCE!
Recommended
SHAUNA D. from Murdock Hyundai Lindon responded on 04/27/2020 02:46 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


GM
gravatar
Gary M.
American Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very Happy
Service department was very courteous and helpful. No issues or complaints.
Recommended
SHAUNA D. from Murdock Hyundai Lindon responded on 04/27/2020 02:46 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager


JR
gravatar
Jorge R.
American Fork, UT
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2020
verified customer Verified Customer
Category: Service
Great service
I'm grateful and very pleased with them, because they are always attentive to what I need. They have a good customer service.
Recommended

RW
gravatar
Roger W.
Highland, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
60 K service
Thanks to Ben for setting up the service and getting job done quick and efficiently. I Thank Ben and Murdock Team for the shuttle service to my home and delivering my Genesis to my home. Many thanks! Roger Walton
Recommended
SHAUNA D. from Murdock Hyundai Lindon responded on 04/27/2020 02:47 PM

Thank you for your feedback! I'm glad you were happy with your last experience with us. We are always making sure we provide only the best service for every customer that comes in. We look forward to serving you again in the future for all of your car service needs.

Shawn Miller, Service Manager

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.