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SureCritic / Hyundai Dealer / St. Charles Hyundai / BRAD THOMASON
BT

BRAD THOMASON

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

Reviews of BRAD THOMASON

AS
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ARNOLD S.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
easy to get in and out
good
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/24/2016 10:52 AM

Thank you for the great review! We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
PS
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Patricia S.
Hazelwood, MO
2006 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Pleasant and professional service staff. I have been servicing my car with St. Charles Hyundai since 2006.
Recommended
Brad D. from St. Charles Hyundai responded on 08/22/2016 09:38 AM

thank you for the great review, glad we can continue to keep you and your vehicle happy for many more years to come!

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
FH
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Faheem H.
Saint Louis, MO
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Yes
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/17/2016 05:42 AM

Thank you for the great review! We appreciate your business, and thank you for being a great Hyundai customer!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
Rachael J.
Saint Charles, MO
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/15/2016
Service Type: Maintenance
Category: Service
Customer Service
Staff was able to help resolve concerns regarding visit quickly and in a professional manner. Very pleased!
Recommended
Brad D. from St. Charles Hyundai responded on 08/17/2016 11:01 AM

thank you for your recent visit with us, im glad i got to speak with you and keep you happy with your experience at our dealership.

thank you, Hyundai service

Brad D. from St. Charles Hyundai responded on 09/30/2016 01:42 PM

thank you for the great 5 star review, glad we could get everything in line for you and your vehicle. keeping our customer happy is number 1, see you soon for next routine visit.

thank you, Hyundai service.

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
PH
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Paul H.
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean and very professional
Perfect
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/08/2016 12:19 PM

Thank you for the 5 star review! It's our pleasure to provide you with a quick and enjoyable service visit. We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
PC
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Paul C.
Foristell, MO
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Yes
Recommended
Brad D. from St. Charles Hyundai responded on 08/08/2016 12:19 PM

thank you for the great 5 star review! glad we can always make your trip to Hyundai a great one!

thank you, Hyundai service

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
NH
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Norma H.
Bridgeton, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Always perform service thoroughly and professionally.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/08/2016 05:48 AM

Thank you for the 5 star review. We thank you for your business! We look forward to seeing you,at your next scheduled service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
DS
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Donna S.
Saint Peters, MO
2002 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people. Trustworthy service.
Great customer service. Quality service you can count on.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/03/2016 08:37 AM

Thanks for the 5 star review! We thank you for your business,and we look forward to seeign you, at your next scheduled service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
DM
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Deb M.
Saint Peters, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Care!
Thank you for your normal wonderful service!
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/01/2016 07:36 AM

Thank you for the great review! We appreciate your business, and look forward to seeing you at your next scheduled service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
TS
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Thomas S.
Saint Peters, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Results oriented.
Our recall was completed. Minimal downtime. Car cleaned as well.
Recommended
Brad D. from St. Charles Hyundai responded on 08/01/2016 02:59 PM

thank you for your recent vist with us, we apperciate being your go to hyundai dealer.  

thank you!

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
CK
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Cindy K.
Saint Peters, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
I am happy with the dealership
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/01/2016 07:35 AM

Thank you very much for the 5 star review! We appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
RZ
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RAYMOND Z.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Competent & friendly service
-
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 07/20/2016 11:02 AM

Thank you for the 5 star review! It's our pleasure to provide you with excellent service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
Verified Customer
Saint Peters, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service with respect!
Even without an appointment, they provided quick service and made sure I made it to work on time.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 07/18/2016 05:45 AM

Thank you for the 5 star review! It's our pleasure to provide you with a quick service visit for your routine maintenance! We appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
MM
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Margaret M.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always on time,helpful and polite
I have gone here for 6 years with no problems and excellent service
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 07/18/2016 05:45 AM

Thank you very much for the great review! We thank you for your business, and we look forward to seeing you, for your next scheduled service visit!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
Verified Customer
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and fast!
Love that you never need to make an appointment. They always get you in and out quickly and service techs have excellent customer service skills!
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 07/18/2016 05:45 AM

Thank you for the 5 star review! We thank you for your business, and we look forward to seeing you, at your next scheduled service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
BW
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Byron W.
Florissant, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Mechanics are very trained to get it right the first time
The staff and the mechanics treat you like family, they want to get it right the first time
Recommended
Brad D. from St. Charles Hyundai responded on 07/15/2016 11:38 AM

thank you for the positive 5 star review. glad we can always keep your vehicle in good shape and keep you happy. we look forward to your next visit.
thank you

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
BB
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Beth B.
Saint Charles, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always professional and friendly.
Our fourth Hyundai we have purchased, great automobile, great service.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 07/13/2016 07:39 AM

Thank you for the 5 star review. It's our pleasure to make your service experience and enjoyable time. We thank you for your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
JB
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John B.
O Fallon, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is get but sales is lacking
I have had nothing but great service when dealing with the service department. If I would have had the same from the sales department I would have bought the Santa fe there
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 07/13/2016 07:39 AM

Thank you for the wonderful review. We thank you for your business, and look forward to seeing you at your next scheduled service visit!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
MG
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Michael G.
O Fallon, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fantastic Service
Always friendly and informative. Never pushy!!!
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 07/13/2016 07:39 AM

Thank you for the 5 star review. Your business is greatly appreciated, and we look forward to seeing you, for your next scheduled service visit!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
BT
BRAD THOMASON
JS
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James S.
Saint Peters, MO
2009 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very thorough in completing needed work
appreciate multi-point inspection to detect or possibly prevent problems
Recommended
Brad D. from St. Charles Hyundai responded on 07/13/2016 03:13 PM

thank you for the positive review. we look forward to your next visit.
thank you

Employees worked with
BD
BRAD DEAN
BT
BRAD THOMASON
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