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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Cheyanna Angevine
CA

Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

TK
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Theodore K.
Peoria, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
service
caring and courteous staff
ALICE G. from Ken Garff Hyundai Surprise responded on 11/09/2021 07:51 AM

Hi Theodore
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
LB
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Lloyd B.
Buckley, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great personel, great company,, exceptional service. Every thing they did was so satisfying. I originally bought my car there and I will certainly shop there when I need another car.
I have had such great service dealing with this Hyundai dealership. The personnel there are all so outstanding and accommodating. I won’t hesitate to recommend your dealership to anyone.
ALICE G. from Ken Garff Hyundai Surprise responded on 11/09/2021 07:33 AM

Hi Lloyd
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff  Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Sun City West, AZ
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Good Hyundai dealership
My recall work was done in a timely manner, shuttle driver was helpful, & no phoney repairs were suggested (as I have unfortunately experienced at other dealerships)
ALICE G. from Ken Garff Hyundai Surprise responded on 11/01/2021 08:40 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing  you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast, friendly and knowledgable service
Quality speedy service in a clean customer friendly environment
ALICE G. from Ken Garff Hyundai Surprise responded on 10/28/2021 12:31 PM

Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
CY
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Cheryl Y.
Sun City West, AZ
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very quick with getting my Veloster running again
Went to leave for work and click click click, lights flashing but no start. I called Hyundai service department and they quickly diagnosed dead battery. They took care of everything from sending roadside assistance to jump start and eventually take it to the dealership to replace the battery. I called to see how long it would be before it was brought there and they said they were very busy could not say but would put my car on the service roster before it arrived, my car was in the service department less than an hour.
I picked her up and went to pay. No payment necessary with Hyundai's service warranty everything including roadside assistance was no charge for me. Thank you Ken Garff Hyundai for a great experience!
ALICE G. from Ken Garff Hyundai Surprise responded on 10/20/2021 01:58 PM

Hi Cheryl
Thank you so much for completing this survey. we appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value you feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
SH
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Sondra H.
Glendale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Service
The engine on my 2011 Sonata recently blew out on the freeway. Everyone at Hyundai Surprise were very accommodating and got our car back relatively quickly. They were able to get us a rental car and it all worked out. Thank you again.
ALICE G. from Ken Garff Hyundai Surprise responded on 10/18/2021 08:24 AM

Hi Sondra
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
AP
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Allan P.
Litchfield Park, AZ
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
very happy with the experience
Chayanna, is a great rep that listens to the customer
ALICE G. from Ken Garff Hyundai Surprise responded on 10/15/2021 09:02 AM

Hi Allan
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
SS
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Stephen S.
Scottsdale, AZ
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Service Appointment
Ken Garff, originally Rodeo Hyundai is a fantastic dealership. From the sales team who sold me my vehicle to the service department that maintains it. The entire staff is respectful of your time and needs in regards to the car as well as the buying experience in general doing everything at their disposal to get you the vehicle you want and the lowest monthly payment possible.
ALICE G. from Ken Garff Hyundai Surprise responded on 10/15/2021 08:08 AM

Hi Stephen
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RR
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Rodney R.
Buckeye, AZ
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Check engine light
Quick diagnosis and explanation of service required. Very helpful and always pleasant to talk to.
ALICE G. from Ken Garff Hyundai Surprise responded on 10/14/2021 11:12 AM

Hi Rodney
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to see you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
MB
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Michael B.
Sun City West, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil change
The new owners seem to have the same quality of service and personnel as the last owners had. Will continue with my service of my car at Ken Garff Hyundai of Surprise.
ALICE G. from Ken Garff Hyundai Surprise responded on 10/12/2021 09:04 AM

Hi Michael
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
LC
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Lori C.
Surprise, AZ
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Department is Outstanding
Cheyanna in the service department is always top notch. She listens and has a plan on how to handle problems. She is definitely a great asset. Victor is also nice and easy to deal with. I won't go anywhere else. Thanks guys!
ALICE G. from Ken Garff Hyundai Surprise responded on 10/05/2021 03:26 PM

Hi  Lori
Thank you so much for completing this survey. We appreciate you sharing the experience you had with Cheyanna and our team. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
MH
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Mark H.
Avondale, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Quick courteous service.
I was planning on a trip and I was able to get in for an oil change quickly the same day. They were efficient, on time and courteous.
ALICE G. from Ken Garff Hyundai Surprise responded on 10/05/2021 03:18 PM

Hi Mark
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JW
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Janet W.
Buckeye, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very happy with service department and their quick turnaround
Appreciate service department quick turnaround
ALICE G. from Ken Garff Hyundai Surprise responded on 10/04/2021 08:48 AM

Hi Janet
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected  on your last visit. We value your feedback as well as your loyalty. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JH
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John H.
Litchfield Park, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
I will always use Rodeo Hyundai
Took the Elantra in for an oil change and a problem at idle occasionally. They drove the car over 100 miles, but could not reproduce it. I was told to bring it in immediately if it happens again. They performed my oil change and cleaned the car spotlessly. Rodeo Hyundai is the best dealership I have ever worked with. Thank you!
ALICE G. from Ken Garff Hyundai Surprise responded on 09/03/2021 01:25 PM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
BL
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Brandon L.
Surprise, AZ
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great
Great service, good coffee
ALICE G. from Ken Garff Hyundai Surprise responded on 08/27/2021 08:36 AM

Hi Brandon
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Sun City West, AZ
2012 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good Service
Easy to schedule, stick to the time/price quoted, comfortable waiting area, friendly and competent personnel. The complimentary car wash is a nice touch.
ALICE G. from Ken Garff Hyundai Surprise responded on 08/25/2021 01:20 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the  opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Job well done
The overall process from the time I scheduled my appointment- to the time I received my vehicle back was very easy. As a customer I like when a company I am spending money at, makes it easy for me to do business with them. The staff was knowledgeable, friendly, and professional. Also besides there being a lack of vehicles on the lot (which is not Hyundai’s fault), everything was very clean and presentable.
ALICE G. from Ken Garff Hyundai Surprise responded on 08/25/2021 01:14 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit.  We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.  

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RL
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Ronnie L.
Buckeye, AZ
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
good
very good
ALICE G. from Ken Garff Hyundai Surprise responded on 08/23/2021 10:17 AM

Hi Ronnie
Thank you so much for completing this survey. We appreciate you taking  the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!` I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
verified customerVerified Customer
10
Category: Service
oil change
Prompt.
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Buckeye, AZ
2020 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fantastic!
This is the only dealer I will take my car too. My advisor keeps me informed and is so personable!
ALICE G. from Ken Garff Hyundai Surprise responded on 08/20/2021 09:11 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We  look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
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