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SureCritic / Hyundai Dealer / Ken Garff Hyundai Surprise / Cheyanna Angevine
CA

Cheyanna Angevine

Service Advisor
Ken Garff Hyundai Surprise
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(600 reviews)
78

Reviews of Cheyanna Angevine

Verified Customer
Peoria, AZ
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fine and efficient service.
My service representative was extremely kind and among the best I have encountered with many previous dealerships. He also told me to call him directly for all future appointments.
ALICE G. from Ken Garff Hyundai Surprise responded on 04/14/2022 12:49 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.
We her at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JD
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Joseph D.
Surprise, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Overall very satisfied.
Cheyanna is an excellent service person. She is friendly, explains clearly the service requirements. Car service in back do a great job completing required service. Car is returned in reasonable time frame
ALICE G. from Ken Garff Hyundai Surprise responded on 04/10/2022 03:43 PM

Hi Joseph
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. we here at Ken Garff Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
KW
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Ken W.
Surprise, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
***** service
Fast and reliable
ALICE G. from Ken Garff Hyundai Surprise responded on 04/06/2022 01:16 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JK
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Jim K.
Surprise, AZ
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Repair Service
a week agoNEW
Great service, friendly staff , fast turn around repair service department. I choose ken garff hyundai because of there fast repair service department. I highly recommend ken garff hyundai. I am very happy with there repair service department. Great job. Thank you so very much.
ALICE G. from Ken Garff Hyundai Surprise responded on 04/05/2022 07:42 AM

Hi Jim
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the  very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a  5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
GH
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Gabriel H.
Surprise, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Cheyanna and Justin were great
ALICE G. from Ken Garff Hyundai Surprise responded on 04/05/2022 07:36 AM

Hi Gabriel
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customer get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a  5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
DM
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Dan M.
Granby, CO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Stuck on vacation
I can't say enough about how great Ken Garff Hyundai was at getting my vent fan motor replaced when I came into town with upper 90 degree temperatures on vacation! Cheyanna heard my problem and scheduled me to bring my car in on that Friday afternoon after I checked into my hotel. When she told me they couldn't get to it until Saturday morning, she arranged a rental car and handled everything. My car was fixed by Saturday morning before noon and we were able to salvage our vacation. This took a LOT less time than expected and they were great to deal with. We were in somewhat of a desperate situation without AC on a record-setting 96 degree day (3/25/22) and Cheyanna and Ken Garff Hyundai took care of us and got us back on track in a short amount of time. I will recommend their service center to everyone when another dealer told me they were booked up through April and offered no help at all.
ALICE G. from Ken Garff Hyundai Surprise responded on 03/31/2022 02:16 PM

Hi Dan
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.
We here at Ken Garff Hyundai always strive to ensure our customers get the very best  service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
EB
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Edward B.
Surprise, AZ
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil change
Had to wait a little longer than expected but Cheyanna explained the problem well. I had no problem waiting in there great waiting area.
ALICE G. from Ken Garff Hyundai Surprise responded on 03/30/2022 02:41 PM

Hi Edward
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for he opportunity to earn a 5 star rating.
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Litchfield Park, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil change
Always exceptional service!
ALICE G. from Ken Garff Hyundai Surprise responded on 03/30/2022 02:41 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for he opportunity to earn a 5 star rating.
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Surprise, AZ
2019 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
verified customer Verified Customer
5
Category: Service
Rescore
Cheyanna Addressed concerns even when she was not at fault for the situation! Thank you for handling it with ease and professionalism!
Employees worked with
CA
Cheyanna Angevine
Service Advisor
MR
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Micheal R.
Buckeye, AZ
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Work done ahead of schedule
Everyone did a great job, work completed ahead of schedule and got me on my way
ALICE G. from Ken Garff Hyundai Surprise responded on 03/28/2022 02:28 PM

Hi Micheal
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

 
Employees worked with
CA
Cheyanna Angevine
Service Advisor
ER
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Emerson R.
Surprise, AZ
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Oil change and recall part
This was an amazing visit chayanne was absolutely fast and amazing
ALICE G. from Ken Garff Hyundai Surprise responded on 03/28/2022 02:26 PM

Hi Emerson
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
EC
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Eric C.
Surprise, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Super nice , noticed I was in a hurry , she was fast and intuitive to my needs totally went out of her way , and when I came to pick up the car she remembered me by name and Greeted me with a smile , I was in and out before I knew it , I will be back!
ALICE G. from Ken Garff Hyundai Surprise responded on 03/25/2022 07:00 PM

Hi Eric
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Goodyear, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Make this your go to place!
Great place to go. In and out without a hassle
ALICE G. from Ken Garff Hyundai Surprise responded on 03/25/2022 02:20 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a  5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JP
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James P.
Sun City, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Outstanding
Was easy to make an appointment for my Tucson. Upon arrival I was greeted and filled out the necessary paperwork and then shown the waiting room. Upon completion of the service I was escorted to my vehicle. All work was completed according to the service manual. Would I go back for service, YES.
ALICE G. from Ken Garff Hyundai Surprise responded on 03/24/2022 07:39 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
TM
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Thomas M.
Surprise, AZ
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
verified customer Verified Customer
10
Category: Service
I wish the service technicians were as good as the advisor
Cheyanna has been great to work with, she's made sure to address each issue as they come up. The service technicians are not making her job easy and have created problem after problem, but Cheyanna has been extremely helpful and courteous throughout each issue, making sure to get things taken care of as quickly as possible and keeping me in the loop throughout the process. We are currently working together to solve the (hopefully) last of the issues, but i'm confident she will get things taken care of.
Employees worked with
CA
Cheyanna Angevine
Service Advisor
RV
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Ryan V.
Surprise, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
good
goood
ALICE G. from Ken Garff Hyundai Surprise responded on 03/22/2022 07:39 PM

Hi Ryan
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.
Employees worked with
CA
Cheyanna Angevine
Service Advisor
Verified Customer
Peoria, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
Cheyenne was efficient and personable. The guys in the garage did a great job, too.
ALICE G. from Ken Garff Hyundai Surprise responded on 03/22/2022 03:15 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
JS
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John S.
Surprise, AZ
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
My service appointment, from scheduling to completion, was easy.
Communication is very important to me. Cheyenne took care of my transportation needs to and from home, and notified me when the work was completed. She was courteous and professional and thoroughly explained the work which was done.
ALICE G. from Ken Garff Hyundai Surprise responded on 03/22/2022 03:06 PM

Hi John
Thank you so much for completing this survey.  We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers always get the very best service I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
RS
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Richard S.
Surprise, AZ
2015 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
verified customer Verified Customer
10
Category: Service
Oil change
Had my oil changed by them and was very happy
Employees worked with
CA
Cheyanna Angevine
Service Advisor
KM
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Kelley M.
Surprise, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service
No issues
ALICE G. from Ken Garff Hyundai Surprise responded on 03/15/2022 07:40 AM

Hi Kelley
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
CA
Cheyanna Angevine
Service Advisor
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