CHERYL BUCK

Thank you for sharing your service experience with us. Our sincere apologies for the delays, we were in the process of changing over our computer systems and ran into some unforeseen issues. Cheryl will be following up with you.

 Thank you for taking the time to share your experience with us. Cheryl, your service consultant will be following up with you.

 Thank you for speaking with Cheryl today. Our sincere apologies that we failed to deliver the service experience you have enjoyed in your previous visits. We take our customer service seriously and appreciate your feedback.

 Thank you for taking the time to share your service experience with us. Our apologies for the battery print out not attached to your invoice. Cheryl will be following up with you and we appreciate you bringing this to our attention.

Thank you for taking the time to share your service experience with us and your continued loyalty. Our deepest apologies for the complimentary wash not being completed. Cheryl will be reaching out to you to try and make this right.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Thank you again for letting us know about the service wash. Cheryl has been trying to contact you. We have made notes in your file for your next oil change to be on us. Thank you again for your continued loyalty.

Thank you. But at the request of the body shop, we only reset the SRS module. It would be our pleasure to take a look at any other issues you are having. Please let me know if I may be of any assistance.

Thank you for sharing your candid feedback. Your service consultant Cheryl will be reaching out to you. Our apologies and we appreciate your feedback and will make sure to pass this on to our cleaning company.

 We appreciate you taking the time to speak with Cheryl and share your interior decorating ideas. We agree, white walls are boring and a soft gray would be nice as well as the pleasant fish tank creating a more soothing atmosphere. We are always looking for ways to improve and your ideas will be taken seriously. Thank you again for your candid feedback and continued loyalty to Hyundai of St. Augustine.

Thank you for sharing your service experience with us. We are sorry your service visit took a little longer than normal due to unforeseen problems. We will be reaching out to you to offer a sincere apology. Please feel free to contact myself if I may be of further assistance.

Sincerely,
Joe King
Service Director
Joeking@hyundaiofstaugustine.org
Hyundai of St Augustine

Thank you for rating your service visit with us and your continued loyalty to Hyundai of St Augustine.  It really was a pleasure speaking with you and I am glad to hear your service experiences have been good except for the free wash. I shall make sure our detail manager is informed. Please feel free to contact me if I may ever be of assistance.

Sincerely,
Joe King
Service Director
Hyundai of St Augustine

 Thank you for your candid feedback and your continued loyalty to Hyundai of St Augustine. Our apologies for not completing the complimentary service wash, please contact us and we will make it right.

Sincerely,
Joe King
Service Director
Hyundai of St Augustine

Mr.Barton,

Thank you for your honest feedback and bringing this to our attention. Our sincere apologies for the level of service you experienced on your last visit.  I left a voice mail for you with my contact information, please feel free to contact me so we can get your seat issue addressed.

Sincerely,
Joe King
Service Director
Hyundai of St Augustine

Thank you for the candid feedback. I apologize for the on line chat and scheduler trouble and appreciate you bringing this to my attention so I may get it corrected.

Sincerely,
Joe King
Service Director
Hyundai of St. Augustine

Thank you for your candid feedback. I am terribly sorry to hear about the communication breakdown between the advisor and technician. Thank you for bringing this to my attention, I shall make sure to discuss this with our team. If I may ever be of assistance to you, please don't hesitate to ask.

Best Regards,

Joe King

Service Director

Hyundai of St Augustine

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us and the candid feedback. We recently changed our cleaning company and will make sure they are made aware. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us. We are constantly price checking our competition and finding we are actually much less than them. We are committed to exceeding your expectations.

 Thank you for sharing your service experience with us and candid feedback. We agree, we are still growing and are working on areas that are going to be needing attention. We are committed to exceeding your expectations.

 Thank you for taking the time to share your service experience with us. We are committed to exceeding your expectations.