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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / CHERYL BUCK
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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

JL
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Judith L.
Saint Augustine, FL
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Best !!
Hyundai of St. Aug. has been servicing my Sonata since they opened...10 yrs. I am always very satisfied with their service and the folks that work in the service dept.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/23/2018 07:43 AM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 Happy holidays from all of us.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
Verified Customer
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
15,000 Mile Checkup
I was more than satisfied with my service. The warm cookies are also a bonus!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/14/2018 05:45 AM


 Thank you for sharing your service experience with us and the 5 star rating. We agree, the cookies are delicious.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
EL
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Eduardo L.
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Dept, more than just Service
Hyundai was able to fix my car like new. Thank you very much.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2018 05:49 AM


 We thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
PM
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Phillip M.
Satsuma, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
sgt
Great people and Great service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/06/2018 05:34 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
RK
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Richard K.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quality Service
Quality service, timely. Waiting area needs work. Tv continually plays Hyundai advertisements...it gets old.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/30/2018 11:30 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
GK
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Gary K.
Palm Coast, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ok
Ok
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/30/2018 11:29 AM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RS
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Rona S.
Jacksonville, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly Dealership
My service person, Cheryl, was very pleasant, efficient, and professional. She checked in with me twice while I was waiting to tell me what was going on with my car. My appointment time was honored, and the work was completed in a reasonable amount of time. Waiting room area is nicely stocked with coffee and cookies.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/29/2018 06:50 AM

Thank you for sharing your service experience with us and 
for the 5 star rating.
Employees worked with
CB
CHERYL BUCK
MD
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Marvin D.
Saint Augustine, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2018 Elantra
Outstanding and quick service
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/26/2018 04:37 AM

Thank you for sharing your service experience with us
and for the 5 star rating,
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
MB
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Marc B.
St. Augustine, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Easy and the right price!
Took my Sonata in for an oil change. Everyone was super friendly and I didn't have to wait too long. Customer lounge was clean and comfy. Delicious free cookies, too!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/24/2018 01:06 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations and will even feed you with freshly baked cookies.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
EL
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Eduardo L.
Saint Augustine, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
The Service Department is the best. Always on time and attentive. Free WiFi, Beverages and snacks makes it pleasurable while you wait. Very good job.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/22/2018 06:26 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
WM
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Warren M.
Palm Coast, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
friendly service
I was pleased that all my concerns were answered. Inge M.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/16/2018 01:17 PM


 We appreciate you taking the time to share your service experience with us and happy we could answer all of your concerns for you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
PD
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Philip D.
Palm Coast, FL
2015 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service check and oil change.
Service was very good. Thank you
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/15/2018 05:49 AM


 Thank you for sharing your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
GR
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Glenn R.
Elkton, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
friendly
great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/12/2018 05:32 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are here for you.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
DN
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Deolinda N.
Palm Coast, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Customer service !!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2018 09:39 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
BA
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Barry A.
Saint Johns, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
BAA
Easy car care
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2018 07:25 AM


 Thank you for sharing your service experience with us. We are committed to being your one stop service center and appreciate your loyalty.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
BW
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Brenda W.
St. Augustine, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Convenient
Location not far from me.. atmosphere friendly..like the courtesy shuttle if needed...my first experience of purchase and service with Hyundai of St. Augustine
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/04/2018 12:37 PM


 We thank you for sharing your service experience with us and welcome to our Hyundai of St Augustine family. Congratulations on your new Santa Fe.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
JT
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Jerry T.
Saint Augustine, FL
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Cheryl Buck was outstanding; the replacement needed to be reviewed by Hyundai warranty due to the expense. Cheryl called to advise this would take a few days and the part also needed to be ordered; She provided a loaner vehicle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2018 11:33 AM


 Thank you for sharing your service experience with us and the 5 star rating. Great job Cheryl.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
JT
gravatar
Jerry T.
Saint Augustine, FL
2016 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
the entire service team was very courteous and well informed and Cheryl Buck was outstanding; I was provided a loaner vehicle.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/02/2018 11:32 AM


 We appreciate you taking the time to share your service experience with us and we agree, Cheryl is outstanding.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
CI
gravatar
Cornel I.
Saint Augustine, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Customer Service friendly environment
The service is great at this location always friendly and the Hyundai team go above and beyond to satisfied their customers
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/17/2018 05:38 AM


 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
LP
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Lisa P.
St. Augustine, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I bought a 2 year service plan and it was great! From drop off to pick up, the Hyundai service team takes great care. I especially liked having one service rep (Cheryl) assigned to me. I always got to deal with the same person each and every visit. By the way: I really like my sales rep too. I bought 2 Genesis cars from Bird and he is awesome! I highly recommend St Augustine Hyundai.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/17/2018 05:33 AM


 Thank you for taking the time to share your kind words with us. We agree, Cheryl and Bird are both valuable members of our Hyundai of St Augustine Team.
 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
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